Category: Better Business

Maximizing value: MSPs focus on IT cost optimization
In the coming weeks, IT organizations will be turning to managed service providers (MSPs) to help them optimize their existing investments during this period of uncertainty. Historically, when faced with economic challenges, IT organizations have focused on two key areas:...

SOC 2 made easy: A step-by-step guide for MSPs
As more businesses adopt cloud services and prioritize data security, SOC 2 compliance has become a rapidly growing baseline requirement for conducting business, particularly in industries such as technology, finance, and healthcare. Managed service providers (MSPs) are increasingly being asked...

MSPs: Building resilience in the midst of uncertainty
Regardless of how business and IT leaders view tariffs as economic policy, one certainty is that nearly every organization, including managed service providers (MSPs), will be affected. Many MSPs and the organizations employing them are already scrambling to purchase everything...

Tip Tuesday: Simplify payroll for your MSP business
Delivering efficiency and error reduction to your clients is key for managed service providers (MSPs) to remain competitive. At the same time, it can be challenging to maintain the same standards in your internal workflows. Payroll, in particular, is a...

Survey: Cloud spending exceeding budgets
A survey of 300 CIOs in the U.S. working for organizations with over 500 employees finds 83 percent are on average spending 30 percent more on cloud infrastructure and applications than what their organization initially budgeted for, even as spending...

E-waste disposal: It’s everyone’s responsibility
The United Nations recently put out some eye-catching statistics about e-waste: A record 62 million tons of e-waste were produced in 2022, up 82 percent from 2010. This number is on track to rise another 32 percent, to 82 million...

Navigating the data center capacity challenge for MSPs
A report published by JLL, a provider of commercial real estate and investment management services, reveals that co-location vacancy rates in commercial data center decreased to a record low of 2.6 percent in 2024. At the same time, consumption of...

Survey: MSPs taking on larger cloud role
A global survey of over 750 technical professionals and executive leaders finds that 60 percent are using managed service providers (MSPs) to handle some (29 percent) or more of their public cloud management, and 18 percent report they expect to...

A game plan for MSPs to overcome AI objections
Artificial intelligence (AI) is following a standard hype curve. AI started as something that few people really knew about. However, it exploded into public consciousness as large companies like Microsoft, AWS, and Google embedded AI services into their cloud offerings....