Category: Better Business
Ask an MSP Expert: Unlocking the power of AI for marketing
As managed service providers (MSPs) continue to explore the potential of artificial intelligence (AI), many are asking the innovative ways they can integrate AI into their operations. Logan Ochitwa and Andrew Down from Vendasta recently shared valuable insights in a...
It is time for MSPs to embrace agentic artificial intelligence (AI)
I am willing to bet that almost every managed service provider (MSP) will, or at the very least, experiment with agentic AI in 2025. Rapid advances of large language models (LLMs) to probabilistically manage tasks have led IT vendors, IT...
Seize the opportunity: Managed platform engineering services
One of the nascent trends in IT that is gaining traction is the rise of platform engineering. This centralized approach focuses on optimizing the application developer experience, striking a balance between the flexibility to use preferred tools or platforms and...
‘Tis the season for ‘special deals’ – or is it?
With Black Friday now stretching over a week (or more in many cases) and overlapping with Cyber Monday, which then blends into holiday deals and New Year specials, it’s hard to miss special offers from early November through the end...
Tip Tuesday: Optimizing network management using GenAI tools
Network systems are becoming increasingly complex, with rising demands for seamless performance. To meet these evolving standards, managed service providers (MSPs) are leveraging generative artificial intelligence (GenAI) to streamline network management. GenAI offers a range of capabilities that enable MSPs...
Boost MSP profitability with better project management
The key to success for any managed service provider (MSP) lies in their ability to effectively manage projects and maximize IT expertise across multiple accounts. However, a survey of over 130 CEOs and senior business leaders finds there is much...
A familiar name makes the CRN’s Women on the Rise List
The annual Channel Company (CRN) Women on the Rise List, which puts the spotlight on rising stars who drive success through partner focus, business smarts, and collaboration, was posted recently. It was exciting to have our very own Aisha Eugene,...
Why MSPs should prioritize data segmentation
Recent statistics for 2024 indicate that 90 percent of organizations have experienced at least one data breach or cyber incident. Given the growing regulatory scrutiny surrounding cybersecurity, it’s important to implement robust safety measures. One essential practice is data segmentation,...
2025 IT spending forecast: Big growth ahead for MSPs
While it’s difficult to predict with absolute certainty whether the economy will grow, a pair of reports suggest that there is a lot more optimism about IT spending. The market research firm Gartner is forecasting global IT spending will increase...
Tip Tuesday: Educating clients on the benefits of passwordless authentication
Password authentication is becoming popular for businesses because it boosts security while making things easier for users. Instead of relying on passwords that can be hard to remember and vulnerable to attacks, methods like biometrics or single-use codes offer a...
