Tag: AI

Four emerging MSP trends for 2021

Four emerging MSP trends for 2021

The year 2020 completely changed the way we work, forcing us to look at and evaluate the efficiency of our processes and identify new MSP trends. Remote work, video conferencing and collaboration tools have transformed the way teams work together,...

/ March 2, 2021
How can AI help MSPs hone their digital marketing strategy?

How can AI help MSPs hone their digital marketing strategy?

Current global climates are posing new challenges to MSP providers, with a recent IEEE survey indicating that CIOs and CTOs will be called upon to deal with a plethora of new circumstances in 2021. Some of the biggest challenges include...

/ December 29, 2020
AI poised to make a comeback in 2021

AI poised to make a comeback in 2021

After much fanfare and promise in 2018 and 2019, AI’s role in cybersecurity seemed to fly under the radar in 2020. But AI didn’t go anywhere, and we expect to hear much more about it in 2021. A couple of factors...

/ December 10, 2020
Machine learning, deep learning, and artificial intelligence

Machine learning, deep learning, and artificial intelligence

MSP platforms by nature, are ‘chatty.’ Data is being created, not only by the customers using the platform, but by the platform itself. Every device creates data, and it is generally held in some form of syslog data log. Some...

/ March 31, 2020
AI could help make your clients more secure

AI could help make your clients more secure

There are so many security threats coming at us from all sides. It’s beyond our ability to keep up without the help of technology. Today, that means using artificial intelligence to help understand and scan for issues. As technology continues...

/ March 2, 2020
AI-based security helps MSP alleviate email security pain

AI-based security helps MSP alleviate email security pain

Based in Powell, Ohio, TTG is a seasoned voice, data, and mobile managed services provider, dedicated to improving the ecosystem of its customers’ communication, data, and network security infrastructure. The company’s telecom experts provide infrastructure connectivity, planning, installation, and maintenance...

/ February 20, 2020
Cybersecurity opportunities for MSPs in 2020

Cybersecurity opportunities for MSPs in 2020

Buckle up because 2020 promises to be quite a ride for MSPs that offer cybersecurity services. The MSP Expo, the annual gathering of stakeholders from across the spectrum, has declared that “2020 will be the year of MSP cybersecurity.” We...

/ January 2, 2020
The top 5 cybersecurity takeaways from 2019

The top 5 cybersecurity takeaways from 2019

The eggnog is freshly made, the presents are wrapped, and holiday cheer is here. Meanwhile, the MSP maintaining the North Pole network has been busy keeping the servers from crashing and hackers from breaching the wish lists. So now is...

/ December 25, 2019
Adding AI to your IT help desk could make you more productive

Adding AI to your IT help desk could make you more productive

Imagine it’s 10:00 pm and somehow you have managed to run over your laptop. Typically, that would mean a night of anxiety, waiting until the morning to contact your IT pro to start the process of replacing it. Now imagine...

/ November 19, 2019
AI meets vishing

AI meets vishing

Artificial intelligence is making its presence felt in everything from Amazon’s Alexa to factory floor industrial applications. AI-infused software is ramping up its predictive capabilities and strengthening its algorithmic methodology to become more accurate. Of course, AI can be abused....

/ October 17, 2019 / 1 Comment