Tag: AI

Ask an MSP Expert: How can our MSP implement a robust AI program?

Ask an MSP Expert: How can our MSP implement a robust AI program?

Q: AI is growing in popularity. How can my 10-employee MSP best leverage AI in day-to-day business? Could directly investing in more AI save me from having to increase my number of staff?  Don’t put away your human resources hat...

/ July 15, 2019
Competing with the big guys

Competing with the big guys

As an MSP, it can be a bit daunting when looking around at the competitive market. Sure, there are other MSPs your size, doing pretty much the same things as you. It’s a case of competing on a peer level...

/ June 4, 2019
Bad actors are using AI in their cyber attacks

Bad actors are using AI in their cyber attacks

The alarms have been going off for some time about the growing role of AI in cyber attacks. In 2017, a survey of cybersecurity professionals found that 91 percent are concerned about AI-powered attacks against companies. More recently, an article in Fortune...

/ May 8, 2019
Microsoft survey finds high growth companies are embracing AI

Microsoft survey finds high growth companies are embracing AI

A couple of weeks ago, I wrote a piece on AI as an adjunct to your work, one that MSPs should definitely be embracing as a way to help your clients work more efficiently. This week, Microsoft came out with...

/ March 8, 2019 / 1 Comment
How the rise of big data and AI will impact MSPs

How the rise of big data and AI will impact MSPs

IT organizations are starting to signal their intent to consolidate all the analytics applications they need to support around a common pool of “big data” whenever possible. A recent report from Dresner Advisory Services finds 60 percent of respondents would...

/ February 5, 2019
The 6 rules for using AI effectively within your MSP business

The 6 rules for using AI effectively within your MSP business

Are you taking advantage of the great opportunity that Artificial Intelligence (AI) offers to your IT Solution Provider or Managed Service Provider (MSP) business?

/ January 31, 2019
6 areas for MSPs to watch in 2019

6 areas for MSPs to watch in 2019

2019. We have a year to get comfortable with those four digits, and it’s a good thing because they will bring quite a few changes to the growing IoT ecosystem and a few security challenges. We know you’re busy unwrapping...

/ January 1, 2019
Spending on Managed Security Services expected to jump in 2019

Spending on Managed Security Services expected to jump in 2019

The fact that organizations will be spending much more on cybersecurity in 2019 shouldn’t come as a surprise given the continued increase in both volume and sophistication of the attacks being launched.

/ November 15, 2018
Three ways MSPs can use AI to increase their profits

Three ways MSPs can use AI to increase their profits

When we talk about Artificial Intelligence (AI), we often consider it to be science-fiction — the stuff of the future. We rarely consider it be applicable to today’s business market.

/ November 14, 2018
Microsoft CTO sees managed services as the key to future partner success

Microsoft CTO sees managed services as the key to future partner success

Cloud computing is making IT so inexpensive and accessible that soon, there won’t be any real profit margins unless an IT solution is delivered as part of a new application or significantly transforms an existing business process. That’s the wake-up...

/ October 30, 2018