Tag: MSPs
AI drives changes to MSP certification
A certification many managed service providers (MSPs) use to validate their IT service practices now covers AI-enabled services, privileged identities, and third-party providers. The latest version of the Unified Certification Standard for Cloud and Managed Service Providers from MSPAlliance also...
The MSP guide to managing supply chain risk
In 2026, supply chain attacks have become one of the most feared threats in cybersecurity, and for good reason. When attackers compromise a vendor with privileged access to multiple environments, they do not just breach one organization. They can potentially...
Why MSPs need a unified IAM platform to scale securely
With identity becoming the new security perimeter, many MSPs are looking for ways to simplify identity and access management (IAM) while delivering stronger protection to their customers. Consolidating essential identity security capabilities into a single platform can help reduce operational...
Education IT in 2026: Where MSPs can add value
As the Northern Hemisphere moves from a disruptive summer into a hopefully calmer fall, students have headed back to school. For schools, colleges, and universities, the eternal question remains: should they standardize on PCs and Microsoft, PCs and Google, Chromebooks...
6 Ways to improve your MSP’s AI search visibility
You’ve spent years packing your website with content that proves your IT expertise across service pages, blog posts, and case studies. Now buyers ask ChatGPT, Perplexity, and other AI tools about the top MSPs. They don’t browse IT providers’ webpages,...
Survey: AI readiness and data integration shape MSP loyalty
A recent survey of 600 IT and security decision-makers at organizations with 200 to 1,000 employees found that nearly two-thirds of respondents are considering switching to a new managed services provider (MSP) within the next 12 months. Conducted by market...
The real reason MSP owners avoid marketing (and why it always catches up with them)
I’ve had a version of this conversation hundreds of times. An MSP owner comes to me frustrated. They’ve tried a few things, nothing has stuck, and now they’re thinking about hiring a marketing coordinator. Someone to “handle” it. Someone to...
Turning regulatory pressure into predictable revenue for MSPs
An MSP owner almost needs to be a lawyer or legislator these days to keep up with the ever-changing regulatory landscape or at least have one on speed dial. There is a lot to navigate, from state privacy laws and...
The MSSP advantage: Why demand for managed security services keeps growing
The global managed security services market is projected to reach $66.83 billion by 2030, representing an 11 percent compound annual growth rate (CAGR), according to a new report from the research firm MarketsandMarkets. The survey results are hard to ignore...
Cyber insurance is getting pickier: What MSPs need to know
A mainstay of American life is that after a disaster, insurance adjusters show up. Whether the damage is caused by wind, flooding, or hail, consumers simply want coverage. Insurers, however, examine the details, exceptions, and requirements before approving a claim....
