Tag: MSPs

Q&A: An award-winning MSP partner program

Q&A: An award-winning MSP partner program

Relationships are at the heart of everything an MSP business does and needs to succeed. In order to deliver the best service offering possible to customers, an MSP first needs a strong relationship with vendors and other third-party providers. So,...

/ September 28, 2020
Second half of 2020 looks cloudier for MSPs

Second half of 2020 looks cloudier for MSPs

Now that managed service providers (MSPs) have weathered the initial economic storm brought on by the downturn in the global economy caused by COVID-19, many MSP leaders are wondering what’s next. There’s no doubt in the first half of the...

/ August 5, 2020
In defense of MSP cybersecurity, as number of alerts rise

In defense of MSP cybersecurity, as number of alerts rise

It seems like about once a month now some government agency somewhere discovers there might be a potential issue with the cybersecurity of a managed service provider (MSP). The latest warning comes from the U.S. Secret Service, which sent out...

/ July 15, 2020
The tale of two MSP realities

The tale of two MSP realities

Over the years, you have heard me talk about the tale of two MSP realities. In one reality, sales and marketing is hard, prospects refuse to pay higher prices, and the market determines your ability to succeed. In the other...

/ June 30, 2020
Restaurants, MSPs, and the post-pandemic world

Restaurants, MSPs, and the post-pandemic world

“Would you like to supersize that?” Ah, remember the days when that was a simple question about the size of your fries or soda? Now, that question is fraught with cybersecurity issues that can lead to supersized cybersecurity issues.

/ June 11, 2020
MSPs need to focus on IT management consolidation

MSPs need to focus on IT management consolidation

The need to consolidate the management of IT has never been more acute. In the wake of the COVID-19 pandemic organizations of all sizes will be moving to reduce IT costs as much as possible. A survey of 1,300 IT...

/ May 6, 2020
During uncertain times, ‘all-in-one vendors’ need to step up

During uncertain times, ‘all-in-one vendors’ need to step up

The MSP world is not immune to similar syntheses and consolidation. It used to be that companies worked with multiple vendors simultaneously, deploying different products into different areas of the business and managing vendor relationships internally. This thinking has changed....

/ May 6, 2020
COVID-19 continues to impact the MSP community

COVID-19 continues to impact the MSP community

Up until mid-March, 2020 was shaping up to be a banner year for MSPs: a robust economy, new opportunity, and the typical menu of cyberthreats. What a difference a month or two makes! Now, much of an MSP’s fortune depends...

/ April 30, 2020
A look back at the evolving trust in the MSP business model

A look back at the evolving trust in the MSP business model

Early MSPs were faced with a high degree of mistrust from the market. First of all, the failure of the application service provider market around the turn of the century made buyers wary of purchasing services that could disappear overnight....

/ April 28, 2020
MSP Day 2020: Going global virtually

MSP Day 2020: Going global virtually

Have you heard the good news? Barracuda MSP is joining forces with CompTIA to deliver a global MSP Day celebration for 2020. Two years ago, Barracuda, a leading provider of cloud-enabled security solutions, created the world’s first MSP Day —...

/ April 14, 2020