Tag: MSP tips

Microservices and the need for APIs

Microservices and the need for APIs

In my last piece, I discussed how MSPs need to start moving to a microservices architecture to embrace the rise of the composite app, created by pulling together microservices from across a hybrid private/public platform. The issue with such an...

/ May 6, 2019
MSPs need to throw a lifeline to IT teams drowning in data

MSPs need to throw a lifeline to IT teams drowning in data

Managed service providers (MSPs) might want to take note of the fact that most organizations today are drowning in data they are increasingly finding difficult to operationalize. A survey of 400 IT professionals published today by Ivanti, a provider of...

/ April 30, 2019
3 tools for coaxing the truth out of prospects

3 tools for coaxing the truth out of prospects

You won’t find conversations where white lies are more plentiful than those with prospects. They like to play their cards close to the chest, especially early on in the relationship. How many times have you asked how happy they are...

/ April 22, 2019
MSPs can use their skills to give back to the community

MSPs can use their skills to give back to the community

Earlier this month, I got word that a local company I hadn’t heard of was doing an electronics recycling day. It’s the type of thing where you bring in your old computers, external hard drives, and other things like that,...

/ April 19, 2019
Thinking about contracting out services?

Thinking about contracting out services?

Sometimes it makes sense for MSPs to contract out services.  Depending on your goals, going this route could you save time, resources, and money — but it isn’t for everybody. Regarding contracting out services, it’s important to first note the...

/ April 10, 2019
MSPs need to find a way to embrace consumption model based on metering

MSPs need to find a way to embrace consumption model based on metering

The most profound impact the transition to cloud computing has arguably had is the shift away from treating IT as a capital expense. IT organizations are increasingly utilizing infrastructure thanks to a consumption model that allows them to treat IT...

/ April 9, 2019
Microservices’ role in the MSP economy

Microservices’ role in the MSP economy

To date, enterprises have worked with everything from home-grown hand-coded systems to off the shelf enterprise applications. These started off as highly focused applications, such as those looking at supply chain automation (SCA) or sales force automation (SFA), but rapidly...

/ April 8, 2019
How MSPs can use investments in analytics as a customer litmus test

How MSPs can use investments in analytics as a customer litmus test

The strain that IT organizations are under as they try to support ever increasing amounts of data using antiquated IT infrastructure is starting to show. A survey of 230 IT professionals conducted by Syncsort, a provider of tools for managing...

/ April 2, 2019
Guardians of the (cybersecurity) galaxy: MSPs and biometrics

Guardians of the (cybersecurity) galaxy: MSPs and biometrics

There will always be different opinions on how to best combat emerging threats. As the move towards biometrics continues, MSPs need to step up and be the guardians of the galaxy. To fully secure their customers’ future network security needs,...

/ March 27, 2019
Ask an MSP Expert: Does my MSP need a lawyer?

Ask an MSP Expert: Does my MSP need a lawyer?

I am an MSP owner with a broad mix of clients, but we handle a large amount of HIPPA-protected information for healthcare customers, as well as sensitive banking data. I worry about being sued if there is a breach.  Should...

/ March 25, 2019