Tag: MSP tips

Ask an MSP Expert: How can we maintain efficient communication within our MSP as it grows?

Ask an MSP Expert: How can we maintain efficient communication within our MSP as it grows?

Q: Our MSP has been pretty successful lately, which has allowed us to grow and hire more people. With our team continuing to increase in size, what are some ways for us to maintain the proper communication to make sure...

/ July 22, 2019
Why you shouldn’t replace your old website

Why you shouldn’t replace your old website

It’s mid-morning and my cell phone rings. The lady on the other end, the owner of an MSP in Dallas, explains that she needs a new website. So I ask, “Would you mind if I ask what specifically isn’t working?” She replies,...

/ July 18, 2019
MSPs need to start embracing Kubernetes now

MSPs need to start embracing Kubernetes now

Now that the Kubernetes platform upon which most cloud-native applications are being built has turned five, the level of Kubernetes adoption within organizations is starting to spike. However, Kubernetes still represents a significant challenge to provision and maintain. Kubernetes may...

/ June 20, 2019
Oracle alliance with Microsoft complicates cloud computing relationships

Oracle alliance with Microsoft complicates cloud computing relationships

Cloud computing makes for strange bedfellows, but now that Oracle and Microsoft have agreed to work together to integrate Oracle Cloud services with the Microsoft Azure cloud, almost anything seems possible. The agreement between the two companies represents something of...

/ June 11, 2019
Ask an MSP Expert: How can my MSP prepare for an economic recession?

Ask an MSP Expert: How can my MSP prepare for an economic recession?

Q: Right now, we have more business than we can handle, and cash flow is exceeding our projections for the year. Still, I get nervous and worry about the next downturn. Is there something I should be doing now to prepare...

/ June 10, 2019
Microservices and the need for APIs

Microservices and the need for APIs

In my last piece, I discussed how MSPs need to start moving to a microservices architecture to embrace the rise of the composite app, created by pulling together microservices from across a hybrid private/public platform. The issue with such an...

/ May 6, 2019
MSPs need to throw a lifeline to IT teams drowning in data

MSPs need to throw a lifeline to IT teams drowning in data

Managed service providers (MSPs) might want to take note of the fact that most organizations today are drowning in data they are increasingly finding difficult to operationalize. A survey of 400 IT professionals published today by Ivanti, a provider of...

/ April 30, 2019
3 tools for coaxing the truth out of prospects

3 tools for coaxing the truth out of prospects

You won’t find conversations where white lies are more plentiful than those with prospects. They like to play their cards close to the chest, especially early on in the relationship. How many times have you asked how happy they are...

/ April 22, 2019
MSPs can use their skills to give back to the community

MSPs can use their skills to give back to the community

Earlier this month, I got word that a local company I hadn’t heard of was doing an electronics recycling day. It’s the type of thing where you bring in your old computers, external hard drives, and other things like that,...

/ April 19, 2019
Thinking about contracting out services?

Thinking about contracting out services?

Sometimes it makes sense for MSPs to contract out services.  Depending on your goals, going this route could you save time, resources, and money — but it isn’t for everybody. Regarding contracting out services, it’s important to first note the...

/ April 10, 2019