Category: Spotlights

How to build out your services as an MSP

How to build out your services as an MSP

Looking back can teach us a lot about our future. Just like many other MSPs, we have been on the journey of shifting from a value-added reseller to offering managed services. While we may be utilising different technologies now, we...

/ October 14, 2019
Run your MSP like a SaaS Company

Run your MSP like a SaaS Company

Many MSP owners I’ve spoken with have said that the hardest part in sales is getting the permission to impress a prospect in the first place. Most potential clients are getting support from a competitor and they might not be...

/ October 9, 2019
Ask an MSP Expert: How can my MSP provide security for manufacturing clients?

Ask an MSP Expert: How can my MSP provide security for manufacturing clients?

Q: My MSP is located in an industrialized city and an increasing amount of our clients are manufacturing facilities. What can we do to keep our manufacturing clients safe? First of all, congratulations on posing the question — this means...

/ October 7, 2019
Big hat, no cattle: Walking the walk as an MSP

Big hat, no cattle: Walking the walk as an MSP

It’s easy to have lofty ideals in the MSP space without sticking to them. Texas even has a phrase for people like that: “Big hat, no cattle.” The expression comes from the days when herding cattle was a common way...

/ October 7, 2019