Category: Spotlights

How savvy MSPs can overcome internal IT team objections

How savvy MSPs can overcome internal IT team objections

Managed service providers (MSPs) regularly encounter internal IT teams that are firmly convinced they can provide any IT service better and at a lower cost. The cost comparison usually doesn’t include the true fully-loaded cost of hiring a full-time employee...

/ February 14, 2019 / 2 Comments
Business agreements: what MSPs should know

Business agreements: what MSPs should know

It’s not a good idea to operate your MSP without having a business agreement in place. If you’ve been working with clients without the right protections in place, today’s the day you should start requiring clients to agree to legal...

/ February 13, 2019
Coming to terms with offering managed security services

Coming to terms with offering managed security services

Cybersecurity has increasingly become table stakes for not just new projects, but also retroactively existing ones. Many managed service providers (MSPs) are now being required by customers to layer additional cybersecurity services on top of both new equipment and a...

/ February 12, 2019
Https means you are safe, right?

Https means you are safe, right?

When it comes to website security, many believe that when you enter your private info, the only way to be reasonably assured that it really is the actual website — and not a spoof — is to look for https....

/ February 11, 2019 / 1 Comment