Category: Spotlights

Cloud transition is still a struggle for many organizations

Cloud transition is still a struggle for many organizations

The cloud is hardly new, and public cloud growth numbers suggest that we are finally starting to reach a tipping point for cloud adoption. Yet thirteen years after AWS launched the first modern cloud service, an Accenture survey finds that...

/ June 11, 2019
Ask an MSP Expert: How can my MSP prepare for an economic recession?

Ask an MSP Expert: How can my MSP prepare for an economic recession?

Q: Right now, we have more business than we can handle, and cash flow is exceeding our projections for the year. Still, I get nervous and worry about the next downturn. Is there something I should be doing now to prepare...

/ June 10, 2019
Growth Hacking for MSPs: Help Desk Optimization

Growth Hacking for MSPs: Help Desk Optimization

If you have been following along with our Growth Hacking for MSPs series of posts, you probably now have a good idea of what growth hacking is and how you can apply the principles to your MSP. We have already...

/ June 10, 2019
The three things MSP buyers are looking for that are not “low price”

The three things MSP buyers are looking for that are not “low price”

At Boot Camp, I shared the research I’d compiled on what clients want from their IT provider. This research was based on examining the responses to a testimonial request e-mail we have our MSP clients send to their best clients....

/ May 30, 2019