Category: Spotlights
Cities have a massive need for cybersecurity
Cities are increasingly making headlines for being crippled by ransomware and other attacks. Such vulnerability isn’t surprising, since municipalities have a growing number of attack vectors and a pool of taxpayer or insurance money that hackers find too tempting to resist....
The MSP’s Bookshelf: Never Split The Difference – Negotiating As If Your Life Depended On It
When it comes to pricing and packaging your managed service offering, you might question whether your SMB customers are getting a good deal—or if your offering is too good to be true. Managed services don’t need to be commoditized. In...
Ask an MSP Expert: What are some factors to consider before switching our RMM?
Q: My existing contract with my RMM vendor is coming up and I am contemplating on switching vendors. I want to make sure that I am using the best tool for my budget and needs. I manage roughly 500 endpoints...
Winterizing your IT
From a cybersecurity standpoint, cold and snow don’t make the top 10 list of concerns. Unless snowflakes and sleet pellets become WiFi-connected, winter weather poses little threat. Still, the onset of winter requires some basic preparation for MSPs. Just like...