Category: Spotlights

AI cost
Rising AI cost concerns create opportunities for MSPs

Rising AI cost concerns create opportunities for MSPs

As the number of tokens consumed by artificial intelligence (AI) agents and applications continues to climb, organizations are paying much closer attention to cost. It feels like the conversation has shifted almost overnight. Not long ago, the focus was on...

/ May 28, 2026
IoT security
IoT threats in 2026: The blind spot MSPs can’t afford to ignore

IoT threats in 2026: The blind spot MSPs can’t afford to ignore

Cybersecurity experts have warned about IoT threats for years. But as the IoT security landscape continues to expand and evolve, so do the risks—making this a topic worth revisiting. While solutions to secure IoT devices exist, MSPs must stay immersed...

/ May 26, 2026
competitors website
What competitor websites tell you about service gaps in the market

What competitor websites tell you about service gaps in the market

Here is something I have noticed after years of helping MSPs build outbound sales programs: most of them think they know their competitors. They really don’t. What they have is a collection of impressions: Some gossip from a disgruntled sales...

/ May 25, 2026
Global MSP Day
Tip Tuesday: Use Global MSP Day to set 5 powerful goals for the coming year

Tip Tuesday: Use Global MSP Day to set 5 powerful goals for the coming year

When you’re a managed service provider (MSP), it’s easy to get caught up in the day-to-day tasks. Soon, the broader picture gets pushed aside as your team remains stuck in day-to-day operations. As we head into the 9th Annual Global...

/ May 19, 2026