Category: Spotlights

Tech Time Warp
Tech Time Warp: The scourge of SQL Slammer

Tech Time Warp: The scourge of SQL Slammer

It must have been frustrating to write the Jan. 25, 2003, Microsoft press release responding to the SQL Slammer worm, also known as Sapphire. Read between the lines, and it’s easy to decipher the statement’s real message: “We tried to...

/ January 24, 2025
Threat Spotlight: Tycoon 2FA phishing kit updated to evade inspection

Threat Spotlight: Tycoon 2FA phishing kit updated to evade inspection

This Threat Spotlight sheds light on the Tycoon multi-factor authentication phishing kit and the tactics it uses to evade protection solutions. Phishing-as-a-Service (PhaaS) provides attackers with advanced toolsets and templates that enable them to quickly deploy phishing campaigns. The rapid...

/ January 23, 2025 / 3 Comments
expected AI
AI adoption: Challenges and opportunities for MSPs

AI adoption: Challenges and opportunities for MSPs

An expected boon to IT spending driven by investments in artificial intelligence (AI) may take longer to materialize than expected. A UBS survey of over 120 IT executives found that only 11 percent are running an AI application in a...

/ January 23, 2025
Differentiate service offerings
Tip Tuesday: Differentiate your service offerings with customization

Tip Tuesday: Differentiate your service offerings with customization

As the managed services industry becomes more crowded, succeeding as a managed service provider (MSP) requires you to differentiate your service offerings, and to convince your current and potential clients that your company and services will allow them to accomplish...

/ January 21, 2025