Category: Spotlights

Tech Time Warp: The scourge of SQL Slammer
It must have been frustrating to write the Jan. 25, 2003, Microsoft press release responding to the SQL Slammer worm, also known as Sapphire. Read between the lines, and it’s easy to decipher the statement’s real message: “We tried to...

Threat Spotlight: Tycoon 2FA phishing kit updated to evade inspection
This Threat Spotlight sheds light on the Tycoon multi-factor authentication phishing kit and the tactics it uses to evade protection solutions. Phishing-as-a-Service (PhaaS) provides attackers with advanced toolsets and templates that enable them to quickly deploy phishing campaigns. The rapid...

AI adoption: Challenges and opportunities for MSPs
An expected boon to IT spending driven by investments in artificial intelligence (AI) may take longer to materialize than expected. A UBS survey of over 120 IT executives found that only 11 percent are running an AI application in a...

Tip Tuesday: Differentiate your service offerings with customization
As the managed services industry becomes more crowded, succeeding as a managed service provider (MSP) requires you to differentiate your service offerings, and to convince your current and potential clients that your company and services will allow them to accomplish...