Tag: MSP opportunity

Smarter MSP's top posts of 2021
Smarter MSP’s top 12 posts of 2021

Smarter MSP’s top 12 posts of 2021

When reflecting on 2021, one thing is for certain: It was not a boring year. From new cybersecurity threats and vulnerabilities identified, to a ramp in digital transformation projects for MSPs, not to mention a continued global pandemic, and much...

/ December 30, 2021 / 9 Comments
digital experience
MSPs Need to Provide a Better Digital Experience to End Users

MSPs Need to Provide a Better Digital Experience to End Users

A global survey of 1,000 digital workers and 500 senior IT decision-makers published this week confirms what many managed service providers (MSPs) already know all too well. End users are often their own worst enemies.

/ December 9, 2021
Gamification emerges as next major tool for upskilling partners

Gamification emerges as next major tool for upskilling partners

At its re:Invent conference this week, Amazon Web Services (AWS) revealed it is now employing gamification to encourage partners to improve and expand their cloud practices. AWS GameDay, now available to all AWS partners, is a collaborative learning exercise that...

/ December 2, 2021
Changes to Gramm-Leach law may mean more business for MSPs

Changes to Gramm-Leach law may mean more business for MSPs

A recent and little-noticed tweak by the FTC to the long-standing Gramm-Leach law could result in more business for MSPs and more oversight for specific enterprises. One of the tricky aspects of being an MSP is navigating the constantly shifting...

/ November 24, 2021
Report surfaces major gains for MSPs serving enterprise customers

Report surfaces major gains for MSPs serving enterprise customers

A report published this week by Information Services Group (ISG) shows the annual contract value (ACV) of managed services contracts valued at more than $5 million hit a record $8.4 billion for the third quarter, representing a 22 percent increase...

/ October 14, 2021
Number of disruptive data center incidents confirms need for MSPs

Number of disruptive data center incidents confirms need for MSPs

Despite any investments IT organizations may have made to ensure high availability, a global survey of 374 data center managers finds 91 percent experienced at least one disruptive incident during the last 12 months, including downtime related to an outage...

/ October 7, 2021
Mobile malware poses risks and opportunities for MSPs

Mobile malware poses risks and opportunities for MSPs

With the pandemic scrambling workforces, reliance on mobile devices for routine work has increased. This is creating some cybersecurity concerns and statistics illustrating the hold that mobile devices have on workplaces are startling. For example, in the United Kingdom, 60 percent of...

/ October 6, 2021
Podcasting for MSPs: It’s about the audience and guest

Podcasting for MSPs: It’s about the audience and guest

After recently sitting down as a guest on the SmarterMSP podcast, I got to thinking about how podcasting, and the revolution that is currently taking place all around us, is truly one of the most exciting marketing opportunities I’ve seen...

/ September 23, 2021 / 5 Comments
MSPs need to keep an eye on “soft targets”

MSPs need to keep an eye on “soft targets”

I talk to MSP owners weekly about cybersecurity trends in the industry and which trends are the most troubling. By far, what I hear about most in 2021 is ransomware. And the statistics bear out the fear of ransomware hitting...

/ September 15, 2021 / 3 Comments
Using MSP marketing to remain front of mind with customers

Using MSP marketing to remain front of mind with customers

Previously, I wrote on SmarterMSP about removing serious mistakes from your MSP marketing activities that prevent them from being their most effective. In this post, I want to warn service providers of ways that their MSP marketing can fail to...

/ August 3, 2021 / 5 Comments