Category: Sales & Marketing

Don’t write an MSP marketing plan, build a marketing strategy instead

Don’t write an MSP marketing plan, build a marketing strategy instead

Not too long ago, I wrote an article about a topic that has always been near and dear to my heart — market research. If you want to make sure that your message resonates with the right audience at exactly the right...

/ October 22, 2019
Is “normal” behavior holding you and your business back from success?

Is “normal” behavior holding you and your business back from success?

This shocking statement just came in from the US National Library of Medicine regarding diets: “They all work…when you stick to them.” Back when I was teaching fitness classes, the most common question I would get was “What is the...

/ October 16, 2019
Run your MSP like a SaaS Company

Run your MSP like a SaaS Company

Many MSP owners I’ve spoken with have said that the hardest part in sales is getting the permission to impress a prospect in the first place. Most potential clients are getting support from a competitor and they might not be...

/ October 9, 2019
Getting the highest return on your marketing dollars

Getting the highest return on your marketing dollars

As we move speedily into the fourth quarter of the year, it’s time to look toward the year ahead and start planning our goals, and more importantly, how we’re going to achieve them. A recent consultation with a client for...

/ October 2, 2019
Ask an MSP Expert: How can we get more out of our sales calls?

Ask an MSP Expert: How can we get more out of our sales calls?

Q: As an MSP, a difficult part of our sales process is “getting our foot in the door” and attracting follow-up interest from our discovery calls and meetings. What type of approach or strategy should I take to capture more...

/ September 23, 2019
The 85/15 disconnect slowing down MSPs

The 85/15 disconnect slowing down MSPs

In the MSP field, we pride ourselves in our technical knowledge. After all, that is where our clients rely on us. Although that technical space may be where we feel most comfortable, it’s not where we generate profits. No, 85...

/ September 9, 2019 / 1 Comment
Generating leads starts with market research

Generating leads starts with market research

I was on the phone with one of my MSP lead generation clients the other day, and we were having a long discussion about a topic that is very important to me: market research. In my experience, I find that most people...

/ September 4, 2019
Are you missing new clients due to errors on your website?

Are you missing new clients due to errors on your website?

According to an article on SiteImprove, 131 of 135 websites analyzed (97 percent) had broken links and errors on their web page. The websites they focused on were all Fortune 1000 companies, who have the resources (money and staff) to...

/ August 20, 2019
Can MSPs really use LinkedIn for lead generation? Absolutely – and here’s how

Can MSPs really use LinkedIn for lead generation? Absolutely – and here’s how

As someone who has always made an effort to stay up-to-date with the latest best practices in marketing, it can’t be denied that there is currently a MAJOR buzz around not only LinkedIn, but the site’s role in successful B2B...

/ August 6, 2019
Using alternative marketing efforts to captivate prospects

Using alternative marketing efforts to captivate prospects

Thanks to our work in appointment setting, we make thousands of calls on behalf of our MSP clients every day. The sheer volume of calls generates enormous amounts of data on their prospects, giving us the opportunity to identify trends...

/ August 5, 2019