Category: Featured
New tools could help users be more security savvy
When it comes to security, your end users are often a weak link in your safety regimen. It’s not because they are malicious or careless. It’s because they often don’t know any better, making them vulnerable to social engineering and...
Why you should make time to attend MSP conferences
The IT conference season is a very busy period when dozens of conferences aimed at IT Solution Providers and Managed Service Providers (MSPs) take place worldwide. Wherever you are in the world, there will be an MSP-focused conference near to...
Tech Time Warp: 20 years later, IoT devices add to cybersecurity risk
As you check your FitBit for your daily step count and ask Alexa to order your groceries and control your “smart” home, it’s hard to imagine life without the ease of the “Internet of Things.” All of these devices —...
AI meets vishing
Artificial intelligence is making its presence felt in everything from Amazon’s Alexa to factory floor industrial applications. AI-infused software is ramping up its predictive capabilities and strengthening its algorithmic methodology to become more accurate. Of course, AI can be abused....
Survey suggests large portions of IT budgets are being wasted
A new report on IT spending trends for the coming year suggests there is a significant opportunity for managed service providers (MSPs) to help organizations get a better handle on where and how IT budgets are being allocated.
Is “normal” behavior holding you and your business back from success?
This shocking statement just came in from the US National Library of Medicine regarding diets: “They all work…when you stick to them.” Back when I was teaching fitness classes, the most common question I would get was “What is the...
Survey uncovers massive digital business transformation gap for MSPs to fill
A global survey published today in advance of a FutureStack event in London hosted by New Relic, provider of a platform for monitoring applications and infrastructure, suggests the rise of digital business transformation is likely to be a boon to...
Help your clients responsibly navigate open source
More and more companies are developing software using open source pieces, or using open source tools. As that happens, MSPs need to help clients use it responsibly and so they can comply with licensing rules. You can’t just throw in...
Ask an MSP Expert: How to take a security-centric approach with your RMM
Q: We recognize that cybersecurity needs to be a priority for our MSP. How can we use the tools we have — or similar tools — to recognize vulnerabilities and anomalies in our customers’ network? Cybercriminals are very good at...
Tech Time Warp: Royalty and celebrities swept up in UK phone hacking scandal
Your smartphone carries a huge amount of personal data — and National Cybersecurity Awareness Month is a good time to safeguard your mobile phone with best practices such as the use of strong passwords, keeping software up to date, being...