Category: Featured
Should MSPs make cybersecurity services mandatory?
In the wake of several high-profile cybersecurity breaches involving artificial intelligence (AI) agents, many managed services providers (MSPs) may need to rethink their approach to cybersecurity. Some, such as Managed IT Services Santa Clarita (MITSSC), are going even further. The...
Cybersecurity Threat Advisory: Critical Brotli RCE flaw
A critical buffer-overflow vulnerability, tracked as CVE-2026-111497 and referred to as “Node2Shell,” affects Google Brotli and numerous applications and platforms that rely on Brotli decompression. Attackers are actively exploiting the vulnerability, which may allow remote execution of arbitrary code on...
Why MSPs need AI governance, not AI bans
The instinct is understandable. A client hears that employees are pasting sensitive data into ChatGPT, panics, and says the words every MSP has heard: “Just block it.” It feels like a decision. It feels like control. It is neither. The...
How MSPs can turn customer reviews into better marketing
Most MSPs already have valuable sales and marketing language sitting in public reviews. Customers tell you what they noticed, what changed after hiring you, what frustrated them before, and what they value enough to mention without being prompted. That is...
Cybersecurity Threat Advisory: Critical PHP2Shell RCE vulnerabilities
PHP recently shipped an out-of-cycle emergency release fixing two critical remote code execution flaws, CVE-2026-109618 and CVE-2026-109619, collectively dubbed PHP2Shell. Both are rated 9.2 on CVSS v4.0 and can allow unauthenticated attackers to run code on vulnerable web servers. The...
Tech Time Warp: The long goodbye to Windows XP
Windows XP turns 25 this Oct. 25 — a fitting moment to remember that even beloved software eventually reaches its “end of life.” This week’s AI-driven discovery of a PHP vulnerability reinforces the lesson: Keep software updated, apply patches, and...
Cybersecurity Threat Advisory: Trojanized PuTTY installers target IT admins
Threat actors are using malicious Google Search ads to distribute weaponized PuTTY installers that target IT administrators. These ads direct victims to fake websites that mimic legitimate PuTTY download pages. Once installed, the trojanized software deploys malware that enables remote...
Why many MSPs aren’t seeing returns from AI
A survey of 153 decision-makers at managed service providers (MSPs) that manage Microsoft 365 and Azure cloud services found that 32 percent use AI internally. However, only 12 percent reported measurable productivity gains. The survey, conducted by market research firm...
Automate MSP lead follow-up and win more deals
Key takeaways Every uncontacted lead represents potential lost revenue. Calculate what’s at stake using your average contract value and lead close rate. Faster follow-up and consistent nurturing help MSPs convert more marketing leads into qualified sales opportunities. A structured lead...
