Category: Featured
Cybersecurity Threat Advisory: Adobe ColdFusion exploited
Adobe has confirmed that attackers are actively exploiting CVE-2026-48282, a maximum-severity vulnerability in Adobe ColdFusion. Threat intelligence reports indicate exploitation began within hours of disclosure. The flaw affects ColdFusion versions 2025.9, 2023.20, and earlier, allowing remote code execution on unpatched...
Incident management issues rising in the age of AI
Managed service providers (MSPs) should take note: as the volume of code created using artificial intelligence (AI) coding tools continues to grow, so does the number of incidents that may require their attention. A survey of 406 IT decision-makers at...
Cybersecurity Threat Advisory: EvilTokens targets Microsoft 365
Recent research describes a phishing kit called EvilTokens. It is actively targeting organizations in the U.S. and Europe, especially those in finance and other high-value sectors. Barracuda recommends deploying browser-aware phishing analysis and strengthening Microsoft 365 OAuth and device-code controls....
Cybersecurity Threat Advisory: LSHIY password spray campaign
This Cybersecurity Threat Advisory covers a large-scale password and token spray campaign targeting Microsoft Azure CLI authentication flows. Researchers linked the campaign to activity originating from the IPv6 range 2a0a:d683::/32. The range is associated with LSHIY LLC / AS32167. Researchers...
Why AI search isn’t recommending your MSP
You’ve poured money into your website, SEO, and content marketing. Yet when prospects use AI search results from ChatGPT, Gemini, or Perplexity to find IT provider recommendations, rival MSPs appear. You don’t. The reason is simple: AI search engines don’t...
How MSPs can fix burnout (hint: it’s not more people)
SOC burnout has become a festering issue in the MSP world. Symptoms include analysts cycling through client environments, drowning in alerts, and quietly heading for the door. But the experts working closest to the problem say the conversation has been...
Bad CRM data is sabotaging MSP follow-up
You’re blaming the rep. You shouldn’t be. When MSP follow-up breaks down, the instinct is to look at behavior. The rep isn’t making the calls. The rep isn’t logging the activity. The rep is letting deals go cold. All of...
Tech Time Warp: Celebrating 250 years of America’s first submarine
All eyes are on 1776 this weekend, and while computer innovation wasn’t occurring 250 years ago, the American fight for independence was not technology-free. One of the lesser-known stories of the American Revolution is a proof-of-concept submarine financed by George...
Why AI could spark the next networking boom for MSPs
The rise of artificial intelligence (AI) is set to accelerate demand for managed networking services as bandwidth consumption becomes more unpredictable than ever. AI is changing network traffic patterns According to a new report from Dell’Oro Group, managed local area...
The phrase that makes asking for anything in sales easier
A few years back, I picked up a book called Exactly What to Say by Phil Jones. It’s short. You can read it in an afternoon. But I’ve gotten more mileage out of one chapter in that book than I...
