Category: Featured

Tech Time Warp: Mocmex sneaks in via digital photo frame

Tech Time Warp: Mocmex sneaks in via digital photo frame

“Beware of Greeks bearing gifts” is the old saying associated with the story of the Trojan horse — the same story that gives Trojan viruses their name. In 2008, a more appropriate saying would have been “beware of relatives bearing...

/ February 21, 2020
Survey identifies data protection as top service being delivered by third-parties

Survey identifies data protection as top service being delivered by third-parties

A survey of 110 IT decision-makers based in the U.S. suggests that the reliance on third-party IT services is starting to increase as IT becomes more complex. Conducted by US Signal, a provider of data center services, the survey finds...

/ February 20, 2020
Cybersecurity laws: What MSPs need to do

Cybersecurity laws: What MSPs need to do

Cybersecurity isn’t just about firewalls and patching. Cybersecurity is also about education and legislation — often, these two go hand in hand. The legislative landscape is continuously evolving as more rules and regulations attempt to add guardrails and protections to...

/ February 19, 2020
Sharing experiences for better MSP client relationships

Sharing experiences for better MSP client relationships

Great businesses are built on great relationships. Many MSP sales pros say they’re excellent at building these relationships with prospects and clients, but most don’t try to develop this as a skill. Instead, many will spark conversations with as many...

/ February 18, 2020
Ask an MSP Expert: How can my MSP keep up with the regulatory landscape for data protection?

Ask an MSP Expert: How can my MSP keep up with the regulatory landscape for data protection?

Q: The regulatory landscape is continually changing, and I know that the price for inadvertently running afoul of a data law can be steep. What are the best ways to stay on top of the rapidly changing regulatory landscape for...

/ February 17, 2020
How to become your vendor’s favourite MSP partner

How to become your vendor’s favourite MSP partner

When I’m helping IT Solution Providers and Managed Service Providers (MSPs), I often ask them the question, “What is your relationship like with your vendor partners?” They often look at me blankly or reply, “What relationship?” If you want to...

/ February 17, 2020
Free code education resources could help you add value for clients

Free code education resources could help you add value for clients

MSPs are probably best known for acting as the de facto IT departments for small to medium sized businesses. You deal with tasks like software updates, backups, and making sure the IT lights stay on, but there are ways for...

/ February 14, 2020
Tech Time Warp: The arrest of hacker Kevin Mitnick

Tech Time Warp: The arrest of hacker Kevin Mitnick

The story of the man who calls himself the “world’s most famous hacker” contains a moral: It’s often the human element, not the high-tech, that allows intrusion into the most secure of systems — and allows hackers to exist in...

/ February 14, 2020