Category: Featured
Tech Time Warp: First prosecution under the Computer Fraud and Abuse Act
Does the punishment fit the crime? Let’s dive into this week’s Tech Time Warp to find out. Insiders from the nascent cybersecurity industry debated this question after the May 4, 1990, sentencing of Robert Tappan Morris, the first individual prosecuted...
Worldwide IT services spending to increase in 2026
The market research firm Gartner is forecasting that global IT services revenue will increase 9 percent in 2026, reaching $1.87 trillion, up from $1.71 trillion in 2025. Overall, Gartner predicts worldwide IT spending will climb to $6.31 trillion in 2026—an...
How sales assessments help MSPs avoid costly hiring mistakes
Resumes and interviews rarely tell the full story. Candidates can present themselves well, but that does not mean they can prospect, reach decision-makers, or sell value. Too often that gap shows up in MSP environments after you’ve gone through the...
Cyber insurance is changing the rules and MSPs must adapt
For years, cyber insurance was sold to small and mid-sized businesses as a backstop that would take the sting out of a hack. In the beginning, that is what happened. But the landscape is changing fast. More than 40 percent...
Understanding ego states to build stronger buyer relationships
Back in the late 1950s, Eric Berne introduced a model that suggests each of us operates from three ego states: Parent, Adult, and Child (PAC). These ego states surface in different situations and are influenced by how others present their...
Tech Time Warp: Apple II Forever launches a tech mainstay—the Apple Event
The simply named “Apple Events” are a cultural touchpoint, instantly recognizable to even Android users. These product launches have taken on an identity of their own, a legacy worth revisiting in this Tech Time Warp. They even catapulted the black...
New billings for managed enterprise services increase despite challenges
Demand for managed services appears to be on the upswing once again, though signs are emerging that certain segments are coming under sustained pressure. A quarterly Information Services Group (ISG) Index tracking new bookings exceeding $5 million in value shows...
Does LinkedIn still work to generate leads for MSPs? Or is it just spam?
Back in 2017, LinkedIn felt like a hidden playground for marketers. Few MSPs used it to generate leads, and even fewer did it well. I had this vision: I was going to become the person who helped MSPs get leads...
Deepfakes in 2026: How MSPs can stay ahead of AI‑driven fraud
Deepfake fraud losses in North America alone exceeded $200 million in the first quarter of 2025, according to Keepnet Labs. Meanwhile, the Deloitte Center for Financial Services projects that generative AI‑enabled fraud in the U.S. will grow from $12.3 billion...
Cybersecurity Threat Advisory: CPUID vulnerability
CPUID has confirmed a software supply chain attack that briefly compromised the official download infrastructure for its popular hardware monitoring tools, CPU‑Z and HWMonitor. During a limited exposure window, attackers manipulated download links on the CPUID website, causing users to...
