Category: Featured

Global MSP Day: Honoring the unsung heroes of cybersecurity
Global MSP Day is a day designed to bring the unique managed services ecosystem together to recognize the support, protection, and value managed services providers (MSPs) bring to the business community. The eighth annual celebration is scheduled on Thursday, June...

ROI: How smarter MSPs turn $1 into $5 — again and again
When it comes to your marketing metrics, it’s easy to get distracted. Impression rates, website traffic, click-throughs, email opens—you watch the numbers climb and wonder: Is this working? But there’s only one number that tells the full story: Return on...

An MSP’s guide to building cybersecurity incident response plan
Last week, we spoke with industry experts about why every organization needs a solid cybersecurity incident response plan (CIRP). This week, we’re taking it a step further—breaking down the essential steps Managed Service Providers (MSPs) should follow to build a...

Cybersecurity Threat Advisory: Cisco critical vulnerability
Cisco has released software patches to fix a critical security flaw, CVE-2025-20188, affecting its IOS XE Wireless Controller software. With a maximum CVSS score of 10.0, the vulnerability could enable unauthenticated remote attackers to gain full root access to impacted...

Pioneers in Tech: Happy early birthday to Ivan Sutherland, the “Father of Computer Graphics”
As we celebrate the early birthday of Ivan Sutherland—the “Father of Computer Graphics”—this edition of Pioneers in Tech takes a look at his groundbreaking legacy. Born May 16, 1938, in Hastings, Nebraska, Sutherland invented the Sketchpad for his doctoral thesis...

How AI and data are revolutionizing B2B email outreach
Do you know that moment when you hit send on a prospecting email, feeling confident it will start a conversation? And then—nothing. No reply. No engagement. Just radio silence. You’re not alone. MSP reps are feeling it, watching their email...

Cybersecurity Threat Advisory: Critical Commvault Command Center vulnerability
Commvault Command Center has been impacted by a critical security vulnerability, CVE-2025-34028, with a CVSS score of 10. This vulnerability enables remote code execution (RCE). Review the details of this Cybersecurity Threat Advisory to minimize the risk from this threat....

Cybersecurity Threat Advisory: BYOI endpoint detection and response bypass
A sophisticated attack technique known as “Bring Your Own Installer” (BYOI) has been employed by threat actors to bypass SentinelOne’s tamper protection, facilitating the deployment of Babuk ransomware. This method leverages legitimate installers to execute malicious payloads, effectively evading endpoint...

Cybersecurity incident response plan: An essential MSP practice
Managed service providers (MSPs) are often tasked with providing cybersecurity for their clients. But what happens when a cyberattack happens? Usually, decisions need to be made rapidly and actions taken within minutes. That’s why having incident response plans is critical....