Category: Featured

IoT security and MSPs: Just the beginning

IoT security and MSPs: Just the beginning

The continued proliferation of IoT will present both challenges and opportunities for MSPs in 2021. Projections put the number of IoT devices by 2021 at over 35 billion. This parade of IoT devices ranges from security cameras to appliances to...

/ March 1, 2021
Tech Time Warp: Harvest computer decodes secrets for the NSA

Tech Time Warp: Harvest computer decodes secrets for the NSA

On February 27, 1976, a ground-breaking supercomputer was quietly decommissioned at the National Security Agency, with its story only to be told years later, once declassified. The one-of-a-kind Harvest computer—a special model of the IBM 7030, or Stretch—was specifically built...

/ February 26, 2021
SaaS management tools help keep cloud software under control

SaaS management tools help keep cloud software under control

One thing we’ve learned over the last year is that SaaS is becoming more important than ever. It has allowed your clients to continue working, even when their offices might have shut down. As an MSP, you can point your...

/ February 25, 2021
Digital business transformation depends on managed integration

Digital business transformation depends on managed integration

One of the things that organizations are starting to appreciate more is how pivotal managed integration capabilities are, when it comes to achieving any digital business transformation goal. The challenge they all face is that most organizations are not especially...

/ February 24, 2021
Partner Spotlight: MSP drives success with Email Threat Scanner

Partner Spotlight: MSP drives success with Email Threat Scanner

Founded in 2008 and headquartered in Indianapolis, Indiana, KSM Consulting’s services offerings include management consulting, IT consulting, cybersecurity, email security data analytics, and project management for businesses and non-profits of all sizes and industries, as well as government agencies. Mark...

/ February 23, 2021
Ford vs. Ferrari’s lessons on team leadership for MSPs

Ford vs. Ferrari’s lessons on team leadership for MSPs

I previously wrote about how the Le Mans challenge and Ford’s development of the GT40 race car famously depicted in the Hollywood blockbuster Ford v Ferrari, contained teambuilding lessons that MSPs could learn from and apply. Today, I examine lessons...

/ February 22, 2021 / 1 Comment
Tech Time Warp: Technology and the right to privacy

Tech Time Warp: Technology and the right to privacy

One of the great ironies of modern life: Technology has made life easier, but it’s also made life more complex. It’s great that location data has made the road atlas obsolete, but how much privacy can you reasonably expect when...

/ February 19, 2021
Bring some innovation to your client’s sales departments

Bring some innovation to your client’s sales departments

The heart and soul of every business is the sales team. If you aren’t selling, you aren’t making money, and companies falter when sales slow down. Selling became a huge challenge during the pandemic for many companies, but there are...

/ February 16, 2021
Pioneers in Tech: The first African American PhD in Computer Science

Pioneers in Tech: The first African American PhD in Computer Science

The contributions of the Black community to technology history are only just beginning to be recognized, with “hidden figures” such as NASA’s Katherine Johnson finally receiving the accolades they deserve. Another tech pioneer that should be a household name is...

/ February 12, 2021 / 2 Comments
Data is still what keeps IT leaders up at night

Data is still what keeps IT leaders up at night

The single most important attribute any managed services provider (MSP) can arguably have is empathy for their customers. If the customer doesn’t think their MSP is feeling their pain the odds that they will go find someone else who does,...

/ February 10, 2021