Tag: Technology Trends

Survey identifies WAN’s biggest pain points

Survey identifies WAN’s biggest pain points

A survey of 414 IT professionals published this week by Telia Carrier by Savanta finds security is a top pain point when it comes to wide area networks (WANs). 55 percent listed this as their main concern, followed by service flexibility (43...

/ October 28, 2020
Organizations need WFH help from MSPs now more than ever

Organizations need WFH help from MSPs now more than ever

Many organizations are just now starting to come to terms with the inherent challenges with supporting employees as an anticipated second wave of COVID-19 infections appears to be all but inevitable. A survey of more than 100 C-level executives and...

/ October 7, 2020 / 1 Comment
VMware comes of age in the cloud

VMware comes of age in the cloud

It may have taken awhile, but it appears VMware has finally achieved a level of critical mass in cloud. At the online VMworld 2020 conference this week, VMware revealed more than 160,000 end customers are now running more than 15...

/ September 30, 2020
IT documentation platforms are an MSP’s best friend

IT documentation platforms are an MSP’s best friend

If you’re a managed services provider (MSP), this might sound familiar. You log into one platform for IT documentation, another for tracking, and yet another to run analytics. You’re constantly toggling between these different platforms to keep everything running smoothly....

/ August 11, 2020
Ask an MSP Expert: How can my MSP promote diversity?

Ask an MSP Expert: How can my MSP promote diversity?

Q: I am an MSP owner with a growing corps of technicians and support staff, but there is a definite lack of diversity. I want my employees to reflect the communities we serve. How can MSPs make their talent pools...

/ June 29, 2020
Accelerated shift to the cloud bodes well for MSPs

Accelerated shift to the cloud bodes well for MSPs

Prior to the COVID-19 pandemic, application workloads had been steadily migrating to the cloud for some time. However, what was once a steady flow now appears to have become a deluge. Now, this rapid transition is exposing significant shortcomings in...

/ June 24, 2020
SaaS players want to ease creation of digital workflows

SaaS players want to ease creation of digital workflows

With the pandemic forcing businesses to leave the office and work from home, chances are many organizations have turned to cloud services like Box to share files and collaborate. SaaS vendors recognize that customers are moving online much faster due...

/ June 23, 2020
MSPs need to adjust rapidly to the changing SD-WAN landscape

MSPs need to adjust rapidly to the changing SD-WAN landscape

The future of work in the wake of COVID-19 is most definitely hybrid. A survey of 600 IT decision makers published this week by Xerox finds that on average 82 percent of the workforce in organizations will have returned to...

/ June 17, 2020
Faster digital business transformation bodes well for MSPs

Faster digital business transformation bodes well for MSPs

A survey of 200 senior IT executives working at organizations with more than 2,500 employees conducted by IDG Research on behalf of Insight Enterprises, a provider of IT services, suggests there is a high correlation between organizations that have launched...

/ May 27, 2020
Robotic process automation for legacy environments

Robotic process automation for legacy environments

MSPs often deal with customers who are using older technology, sometimes years or decades old. In small and medium businesses if it’s not broken you probably aren’t going to invest resources by modernizing the toolset. But one thing you can...

/ May 26, 2020