Tag: MSP
Shadow IT: A growing risk and opportunity for MSPs
MSPs already juggle a growing list of responsibilities—and that list keeps expanding while resources do not. One issue increasingly demanding attention is the rise of employees adopting tools that neither internal IT nor the MSP has approved. This concern comes...
Survey: Kubernetes growth unlocks new MSP opportunities
A global survey of 628 IT professionals shows that internal IT teams are increasingly struggling to manage cloud‑native applications running on Kubernetes clusters—creating new opportunities for managed service providers (MSPs). Steady Kubernetes adoption puts pressure on IT teams Conducted by...
MFA fatigue continues to be a threat in 2026
MFA fatigue attacks are rising—and succeeding—because users are overwhelmed. Logging in no longer means simply entering a password. It often requires a code sent to a device, scanning a prompt, or approving an authentication request. According to recent Microsoft data,...
Report shows slower MSP contract growth heading into 2026
The latest report from the Information Services Group (ISG) finds that global demand for managed services slowed in the fourth quarter, marking the second consecutive quarter of year-over-year decline in the value of large contracts. Contract growth shows signs of...
3 must-know predictions shaping channel partner success in 2026
As the channel partner and managed services landscape rapidly evolves, staying ahead of industry trends is more crucial than ever. Navigating the challenges and opportunities of 2026 will require MSPs and channel partners to anticipate technological shifts, enhance their offerings,...
Keeping pace in 2026: MSP essentials for success
Welcome to 2026. Are you excited to leave 2025 behind and embrace new opportunities, or do you feel apprehensive as uncertainties loom on the horizon? One thing is certain: 2026 will be challenging. The rapid pace of change—especially in AI—means...
Tip Tuesday: How to perform a compliance gap analysis for your MSP clients
Compliance gap analysis is a strategic tool that reduces risk across your client’s environments. By identifying where actual practices fall short of regulatory or contractual standards, you get a clearer picture of their operational vulnerabilities. These gaps often point to...
If you’re an MSP owner who wants more consistent leads, start here
As someone who’s spent the last 8+ years helping hundreds of MSPs generate leads and book real sales conversations, I hear the same frustration over and over again: “We’re doing some marketing… but leads are inconsistent.” Some months are busy. ...
Customer incentives: A proven catalyst for MSP growth
Managed service providers (MSPs) have always cared about customer retention—but now IT vendors are putting real incentives behind it. Amazon Web Services (AWS), for example, is introducing two updates to its partner program next year that reward MSPs for keeping...
AI in 2026: Hype vs. reality
Well, here we are. 2026 has arrived, and chances are you’ve overindulged—not just in food and drink, but in consuming endless “expert” predictions about the year ahead. If you’ve been paying attention, you’ve probably noticed that nearly every forecast has...
