Tag: MSP tips. business growth
Report surfaces major gains for MSPs serving enterprise customers
A report published this week by Information Services Group (ISG) shows the annual contract value (ACV) of managed services contracts valued at more than $5 million hit a record $8.4 billion for the third quarter, representing a 22 percent increase...
The PT BUZZ Podcast: Keys to MSP Security
The PT Services team recently launched the latest episode of our podcast, the PT Buzz. During this installment, we took a deep dive into MSP security, how it has shifted over the recent years, the impact that the pandemic has...
Ask an MSP Expert: How can I get the most value from my RMM?
The evolving cyberthreat landscape has come into full focus within the past few years, leaving MSPs to prioritize keeping their customers fully protected. For many MSPs, this means maximizing the value from their cybersecurity offering, specifically their remote monitoring and...
Podcasting for MSPs: It’s about the audience and guest
After recently sitting down as a guest on the SmarterMSP podcast, I got to thinking about how podcasting, and the revolution that is currently taking place all around us, is truly one of the most exciting marketing opportunities I’ve seen...
MSPs should expect remote work to be here to stay
A survey of 402 executives and technology professionals in the U.S. conducted by Dimensional Research on behalf of ManageEngine, a unit of ZoHo that provides an IT operations platform, suggests managed service providers (MSPs) will be supporting large numbers of...
Survey finds MSPs “cautiously optimistic” as recurring revenues grow
Recurring revenues increased sharply for MSPs during Q2 of 2021, according to a new study released last month by Channel Futures. The second quarterly benchmark survey collected insights from 200 MSPs and MSSPs, in order to get a pulse on...
MSPs must focus where IT labor skills shortage is greatest
One of the business adages that remains tried and true in any era is that identifying a customer pain point and solving it for them is a sure-fire path to success. In the case of IT organizations, a survey of...
MSPs need to keep an eye on “soft targets”
I talk to MSP owners weekly about cybersecurity trends in the industry and which trends are the most troubling. By far, what I hear about most in 2021 is ransomware. And the statistics bear out the fear of ransomware hitting...
MSPs can offer hosted managed desktops to customers
In my most recent post, I looked at why the use of hosted managed desktops makes sense to an organisation at a high level. In this post, I’ll drill down further as to why MSPs should be looking into offering...
MSPs can help customers reduce data storage costs
Even though the cost of storing a terabyte of data has dropped dramatically over the last several years, the total volume of data being stored has resulted in a marked increase in the percentage of the IT budget being allocated...