Tag: MSP tips. business growth
Digital business transformation initiatives need MSPs with data management expertise
A survey of 450 digital transformation leaders conducted by the market research firm Vanson Bourne, on behalf of Couchbase, a provider of a document database, finds that organizations will spend an average on $30 million on these types of project...
Helping SMBs find the balance between low and high-tech cybersecurity strategies
Cybersecurity is among the top priorities for companies concerned with growing threats. Yet, many SMBs are not making cybersecurity a top priority. In fact, 43 percent of cyberattacks are targeted at SMBs, but only 14 percent are prepared for an...
IT service providers should start gearing up for 5G now
It may still be a while before 5G wireless network become pervasively available, but a report published by Infosys this week makes it clear that organizations are already starting to formulate their strategies. A global survey of 850 senior business...
Why you should make time to attend MSP conferences
The IT conference season is a very busy period when dozens of conferences aimed at IT Solution Providers and Managed Service Providers (MSPs) take place worldwide. Wherever you are in the world, there will be an MSP-focused conference near to...
Survey uncovers massive digital business transformation gap for MSPs to fill
A global survey published today in advance of a FutureStack event in London hosted by New Relic, provider of a platform for monitoring applications and infrastructure, suggests the rise of digital business transformation is likely to be a boon to...
How to build out your services as an MSP
Looking back can teach us a lot about our future. Just like many other MSPs, we have been on the journey of shifting from a value-added reseller to offering managed services. While we may be utilising different technologies now, we...
Run your MSP like a SaaS Company
Many MSP owners I’ve spoken with have said that the hardest part in sales is getting the permission to impress a prospect in the first place. Most potential clients are getting support from a competitor and they might not be...
Bots with conversational interfaces come to Managed Services
Managed service providers (MSPs) should start moving now toward incorporating conversational interfaces into their customer service applications. Chat bots that rely on natural language interfaces are already employed on the Web. The next wave of these bots, however, will support...
Big hat, no cattle: Walking the walk as an MSP
It’s easy to have lofty ideals in the MSP space without sticking to them. Texas even has a phrase for people like that: “Big hat, no cattle.” The expression comes from the days when herding cattle was a common way...
MSPs should start investing in the banking industry
Financial firms have long been at the forefront of malware attacks. In fact, a report released this year shows that a full 25 percent of attacks are aimed at businesses in the finance industry. The reasons for “virtual bank robberies”...