Most Discussed Posts

5 Ways to Convert Marketing Leads to Sales Opportunities
The No. 1 reason SMB companies abandon their lead generation strategies is that they don’t believe they got results. Companies invest time and money, but when they look back on their sales results, they can’t attribute closed sales directly to...

Barracuda wins big in CRN Annual Report Card for second year in a row
We’re excited to share that Barracuda has again earned a resounding win in the Data Protection Category of CRN’s Annual Report Card Awards, also known as the ARC Awards. Not only did Barracuda get the highest overall score in this...

Managing a remote workforce
As the country moves in to lockdown in more states, there are more people than ever working remotely. There are enough posts online with helpful advice for those transitioning into remote workspaces for the first time. What about those of...

Tip Tuesday: Create a growth plan to meet the demand for managed services
Business is booming for managed service providers (MSPs). The as-a-service model has skyrocketed in popularity as more organizations embrace digitization and scalability. While that’s great news for MSPs, it also raises demand. If your business doesn’t already have a growth...

Hiring an expensive videographer is not the solution to your MSP’s video marketing problem
Not too long ago, an MSP owner came to me asking for some advice. He was thinking of investing in a professionally shot company overview video and wanted to know if it was a good use of his marketing budget....

How to structure your MSP alliances with other technology companies
I recently wrote an article for SmarterMSP on why your MSP should build strategic alliances, which received a lot of good feedback. Managed Service Providers (MSPs) were intrigued at the concept of building strategic alliances (or “buddying up”) with other...

Coronavirus helps spread computer viruses
Coronavirus has sent a chill through the world economy and has spread fear beyond its origin in the Wuhan province of China. As the virus threatens to become a global pandemic, hackers and cybercriminals are using public apprehension over the...

Voice cloning – a growing cybersecurity threat
Just when you think you’re reasonably on top of all the cyberthreats out there, new ones emerge. Say hello to voice cloning. Or don’t say hello to it because you don’t want a scammer to have your voice. Voice cloning made...

Remote work cybersecurity: Choosing between VPN and ZTNA
With many businesses accepting remote and hybrid work models, businesses are now looking to MSPs to evaluate the long-term sustainability of their existing cybersecurity infrastructure to ensure their businesses are protected. For many, this means turning from existing cybersecurity protections...

Ask an MSP Expert: What is conversation hijacking and how can I protect against it?
Q: Lately we have heard a lot about emerging conversation hijacking threats. What does conversation hijacking entail and how can my MSP business prevent it from negatively affecting our customers? Hackers and other bad actors are always inventing new methods...