
Is it time for MSPs to dive into the home cybersecurity market?
The question of whether managed service providers (MSPs) should enter the home cybersecurity market has been debated for years. While some MSPs have ventured into this area, it has not yet gained widespread traction—though that may soon change. The home...

Is your sales team losing deals they should win?
You’re trying to grow, and it feels like the sales team should be helping you get there. But too often, they’re chasing the wrong leads, following up inconsistently, or losing deals that should have been won. Add to that many...

Navigating endpoint security: The role of MSPs
According to Verizon’s 2025 Data Breach Investigations Report, more than two-thirds of breaches involve endpoints. Some eye-catching endpoint security statistics include: About 88 percent of breaches reported involving endpoints involved the use of stolen credentials. Thirty percent of compromised systems...
Sales & Marketing

Ask an MSP Expert: How AI can help you personalize outreach and repurpose content
Artificial intelligence (AI) excels at spotting patterns and automating workflows, but what about the messy, one-off challenges that arise in real sales conversations? This is where skepticism can creep in. However, with the right approach, AI can still serve as...

How MSPs can fuel faster growth with AI + cold outreach
Dave leads a B2B services firm with a dedicated sales team of three. Over the past year, they’ve invested time and resources into cold outreach, hiring sales reps, and launching marketing campaigns. Despite these efforts, the results have been underwhelming,...

We’re celebrating Global MSP Day 2025!
We’re thrilled to announce that we’ll be joining the celebration for Global MSP Day 2025, hosted by Barracuda, on Thursday, June 5th. It’s always a special moment in our calendar – a day that brings together the managed services community across...
Security

Cybersecurity Threat Advisory: FortiWeb critical SQL injection vulnerability
A high-severity SQL injection vulnerability, CVE-2025-25257, in Fortinet FortiWeb enables pre-authenticated remote code execution (RCE). It has a a CVSS score of 9.8. Review the details in this Cybersecurity Threat Advisory to keep your environment safe. What is the threat?...

The cybersecurity gap is real—And MSPs are the solution
Despite frequent headlines about successful cyberattacks, many small businesses remain unprepared. Small business cybersecurity is still falling short in the face of growing threats. A survey of 1,000 small businesses with annual revenues of less than $100 million finds that...
Better Business

Tip Tuesday: Enhance value with extended hardware lifecycle management
Staying on top of the hardware lifecycle is crucial for managing your clients’ information technology (IT) environments. Legacy technology can introduce security risks, and implementing extended hardware lifecycle management can be complex. In this edition of Tip Tuesday, explore how...

Should you be worried about copyr(AI)ght?
In previous articles, I’ve covered much of the good and evil around artificial intelligence (AI). An area that I haven’t covered is the impact of copyright on the use of AI. UK and EU tackle AI copyright In the UK,...
Tech Insight

Pioneers in Tech: The man behind Moore’s Law
July 18 marks the 57th anniversary of Intel’s incorporation—and as with any of the Silicon Valley juggernauts, the backstory of its founders is fascinating. Take Gordon Moore, who—along with Robert Noyce and Andy Grove—incorporated the microprocessor company in 1968 and...

Tech Time Warp: A eulogy for the Blue Screen of Death
The news that Microsoft will soon retire the infamous “Blue Screen of Death,” aka BSOD, in favor of an all-black “simplified UI for unexpected restarts” has inspired a wave of nostalgia for the screen every Windows user has learned to...