Looking forward to a collaborative MSP Day

Looking forward to a collaborative MSP Day

This year’s Global MSP Day is just around the corner, on Wednesday May 26, 2021! The agenda features panel discussions between industry experts, presentations of emerging trends in the managed services space, and an MSP Perspectives Showcase, where your peers...

/ May 10, 2021
Podcast: Adding ZTNA to your MSP’s security stack, Episode 4

Podcast: Adding ZTNA to your MSP’s security stack, Episode 4

In Episode 3 of the SmarterMSP Podcast, we discussed common MSP website mistakes that can hurt the sales efforts of service providers. In our latest episode, we turned our focus to managed security services, including zero-trust network access (ZTNA), which is...

/ May 7, 2021
MSPs need to lead the charge toward observability

MSPs need to lead the charge toward observability

A significant number of organizations are finding it increasingly difficult to manage and maintain observability of cloud computing environments that are becoming more complex with each passing day. A survey of 400 senior IT professionals in the United States, Canada,...

/ May 6, 2021
Barracuda cited as leader in enterprise email security

Barracuda cited as leader in enterprise email security

Barracuda was among the companies invited to participate in The Forrester Wave™: Enterprise Email Security, Q2 2021. In this evaluation, Barracuda was cited as a Leader in the category. The Forrester Wave™: Enterprise Email Security, Q2 2021 is a guide...

/ May 6, 2021

Sales & Marketing

How to run an effective Google Ads campaign

How to run an effective Google Ads campaign

As someone who has managed hundreds of thousands of dollars in ad spend over the course of my career, let me tell you – Google Ads are still one of the most powerful opportunities that many MSPs aren’t taking advantage...

/ May 11, 2021
Podcast: MSP website hurting your sales? Episode 3

Podcast: MSP website hurting your sales? Episode 3

In the second episode of the SmarterMSP Podcast, we spoke about how untrained end users are emerging as a significant cybersecurity threat for MSPs to invest in educating and protecting. In Episode 3, we discuss common MSP website mistakes that...

/ April 16, 2021
3 sales questions your MSP should be asking prospects

3 sales questions your MSP should be asking prospects

In my work with MSP business owners, the one topic that seems to cause leaders more consternation than any other is sales meetings. I can understand why! Many MSP owners, like myself, started their businesses off the back of their...

/ March 25, 2021
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Security

DDoS “celebrates” 25th anniversary with a spike

DDoS “celebrates” 25th anniversary with a spike

The first documented widespread distributed denial-of-service (DDoS) attack occurred in 1996 when New York City-based internet provider, Panix, was attacked. The New York Times described it: Beginning Sept. 6 and continuing through at least last Tuesday, a hacker intent on shutting...

/ May 12, 2021
Five cybersecurity mistakes MSPs are making in 2021

Five cybersecurity mistakes MSPs are making in 2021

Over the years, the MSP business has evolved, but in most cases, it was still relatively “formulaic.” For example, there was a process and a protocol for ferreting out security issues, that stayed pretty much the same from MSP to...

/ May 5, 2021
Ask an MSP Expert: The 3 pillars of a security-centric approach

Ask an MSP Expert: The 3 pillars of a security-centric approach

In today’s evolving cyberthreat landscape, it is vital for managed service providers (MSPs) to take a security-centric approach to their business. Highlighting the importance of this, but making it even more challenging, is today’s climate of remote workforces, shifting perimeters,...

/ May 3, 2021
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Better Business

Organizations expect return to robust IT spending with caveats

Organizations expect return to robust IT spending with caveats

IT leaders have a natural bias toward optimism when it comes to spending on IT initiatives that isn’t as often equally shared by finance executives. Nevertheless, a survey of 340 finance executives in North America conducted by Hanover research on...

/ May 13, 2021
MSPs focusing solely on tech support will not survive

MSPs focusing solely on tech support will not survive

Most MSPs are started by an engineer with a desire to provide people with tech support. You saw someone who needed help and figured “I can do that!” Maybe you worked for other IT support companies and decided you could...

/ April 27, 2021
New eBook: 6 Can’t-Miss Opportunities for MSPs in 2021

New eBook: 6 Can’t-Miss Opportunities for MSPs in 2021

MSPs face an unprecedented amount of exciting change and opportunities in 2021, as the world recovers from a global pandemic and the shifts in the workforce and cybersecurity landscapes that ensued because of it. The widespread emergence of 5G, AI,...

/ April 26, 2021
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Tech Insight

Pioneers in Tech: Mary Allen Wilkes, first to WFH with a computer

Pioneers in Tech: Mary Allen Wilkes, first to WFH with a computer

Remote work has long been common in the tech industry, even pre-coronavirus, but it had to start somewhere. After all, you couldn’t exactly squeeze an ENIAC in the spare bedroom. That’s why the story of Mary Allen Wilkes remains relevant...

/ May 14, 2021
Tech Time Warp: The colorful history of the iMac

Tech Time Warp: The colorful history of the iMac

In April, Apple launched preorders for a new collection of new iMacs, available in seven bright colors with accessories to match. It’s a homage to the first iMac, which Steve Jobs introduced to the world May 6, 1998. The iMac...

/ May 7, 2021
Deploying Apple devices remotely with zero touch installation

Deploying Apple devices remotely with zero touch installation

As an IT pro, bringing a level of automation to onboarding and updates with zero touch installation just makes your job easier. If a person can take an Apple device out of the box, sign in using their work credentials...

/ May 4, 2021
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