XaaScast by XaaS Journal: Winning the war against ransomware podcast
Recently Adam Khan, VP of global security operations at Barracuda MSP, sat down with Jay McCall of XaaS Journal to discuss the constantly evolving threat of ransomware. If you do not know who Adam is, he has more than...
Lack of confidence in network operations creates MSP opportunity
A survey of more than 400 network infrastructure and operations professionals from Fortune 500 companies suggests a growing lack of confidence in internal network operations teams may be creating an opportunity for managed service providers (MSPs). Conducted by Enterprise Management...
Ransomware headlines can protect you
Ransomware surged in 2021 and is showing no signs of slowing down in 2022 due to the continuing pandemic and the conflict in Ukraine. According to Barracuda Network’s research, attacks on corporations, including infrastructure, travel, financial services, and other businesses,...
Why is lead generation for MSPs challenging?
“We had a marketing vendor for six months and we didn’t get a single qualified lead!” “We hired a sales guy, but he didn’t last long.” “Our PPC gets leads but most are just emergency buyers.” MSPs are understandably frustrated...
Sales & Marketing
MSP Sales: Here’s how to let prospects sell you
One of the many things I’ve learned from decades of sales experience is that salespeople are too focused on “selling.” They are typically set on meeting sales quotes and getting that next big bonus check. But they usually forget about...
Webinar: 7 little changes that will make a big difference with your SEO
We are looking forward to sitting down with Raj Khera, Growth Advisor to B2B SaaS companies and Publisher of MoreBusiness.com, as he walks us through some small tweaks that you can implement today to increase your search engine optimization (SEO)....
Ask an MSP Expert: How can I stay ahead with social media?
It’s no secret that businesses continue to utilize social media more and more each day. With the consistent rise of consumer social media usage, why wouldn’t they? Whether they are writing reviews, reaching out for customer service, purchasing products, or...
Security
Why MSPs should up their own security game
Significant breaches and large companies are what grab headlines. If a Colonial Pipeline or a college campus gets hit, that’s what people hear about. Often, behind the scenes are the managed service providers doing the day in and day out...
Hackers harvest agri-business ransomware
MSPs with a portfolio of clients that include nondescript agriculture and food processing businesses, often think they are off the radar of sophisticated international hackers. Yet, this is not the case at all.
Q&A: An MSP’s perspective on Global MSP Day
As Global MSP Day approaches (May 20, 2022), SmarterMSP caught up with MSP partner Moss Jacobson, Director of New Business Development at CTN Solutions, to understand what he is seeing in terms of trends, challenges, and opportunities, and what he...
Better Business
Are you portraying yourself as a strategic partner?
Being an MSP has changed markedly over the years. In the early days (going back as far as being an application service provider or ASP), it was a given that most of the business would come from a web search....
SMB cybersecurity confidence creates a challenge for MSPs
A survey of 600 SMBs (small-to-medium businesses) with revenue between $1 to $40 million, conducted by Provident Bank, finds that about half of the respondents believe their organization is fully prepared for a cyberattack. An equal percentage of respondents, however,...
An overlooked way to boost MSP proposal acceptance rates
To improve their MSPs profitability, most firm leaders focus either on increasing sales volume or reducing fixed costs. Sadly, a one percent of sales volume increase adds only 3.2 percent, and a one percent fixed cost reduction adds only 2.3...
Tech Insight
Tips for MSPs to weather the economic storm
A major downturn in the global economic outlook is causing business and IT executives to reevaluate their IT spending priorities. In the wake of spiraling inflation driven by the ongoing conflict in Ukraine and rising oil prices, many of the...
Global MSP Day: A look back at 2021, and a glance forward at 2022
In 2021, MSP Day was a global success, with more than 400 partners making their voice heard on the things that really mattered to them. It provided us with a valuable insight into what worked, what MSPs really cared about,...
Pioneers in Tech: Ajay Bhatt, co-inventor of USB technology
For this week’s Pioneers in Tech, we’re looking into the story of the USB. Like so many now-ubiquitous innovations, USB technology has a fascinating origin story you probably don’t know—and it might make you think twice about the “old” USB...