Why MSPs choose Barracuda SKOUT Managed XDR
As cyberthreats continue to get more invasive and damaging, managed service providers (MSPs) and their clients are searching for better ways to protect and defend against them. One of the most effective and popular solutions in the market today is...
The PT BUZZ Podcast: Keys to MSP Security
The PT Services team recently launched the latest episode of our podcast, the PT Buzz. During this installment, we took a deep dive into MSP security, how it has shifted over the recent years, the impact that the pandemic has...
Number of disruptive data center incidents confirms need for MSPs
Despite any investments IT organizations may have made to ensure high availability, a global survey of 374 data center managers finds 91 percent experienced at least one disruptive incident during the last 12 months, including downtime related to an outage...
Mobile malware poses risks and opportunities for MSPs
With the pandemic scrambling workforces, reliance on mobile devices for routine work has increased. This is creating some cybersecurity concerns and statistics illustrating the hold that mobile devices have on workplaces are startling. For example, in the United Kingdom, 60 percent of...
Sales & Marketing
Podcasting for MSPs: It’s about the audience and guest
After recently sitting down as a guest on the SmarterMSP podcast, I got to thinking about how podcasting, and the revolution that is currently taking place all around us, is truly one of the most exciting marketing opportunities I’ve seen...
3 MSP marketing ideas for National IT Professionals Day
Thanks to social media and marketing, there’s a holiday every day of the year. These social media or marketing holidays are a great way to engage with your audience through MSP marketing, build brand awareness, offer sales or specials, and...
How to effectively nurture prospects in your MSP sales pipeline
Sales efforts focused solely on finding prospects that are ready to engage right now, are missing out on the majority of viable prospects in your MSP sales pipeline or addressable market. Think about the last time you had a need...
Security
Tech Time Warp: Gone phishing for cybersecurity history
The theme for Week 2 of Cybersecurity Awareness Month is “Phight the Phish!” Arguably one of the most insidious forms of cybercrime, phishing relies on tricking a recipient via social engineering into handing over personal information—and sometimes installing malware in...
Increase in cyber resiliency is a trend for MSPs to follow
You can fortify your client’s network by installing firewalls, restricting lateral movements, putting MFA and VPNs in place, and implementing training. But sometimes, all the protections in the world aren’t good enough if someone makes a mistake and opens a...
How hackers use phishing in ransomware attacks
Phishing attacks work because people like to click on things. Hackers carefully tailor attacks to their victims by collecting publicly available personal information about them and playing to their sense of urgency to get a response. The attackers only need...
Better Business
Channel Chat: Launching a new MSP offering
This week of Cybersecurity Awareness Month is “Cybersecurity Career Awareness Week.” To coincide with this theme, SmarterMSP spoke with Jean Maurice Prosper, CEO at Nettobe Solutions Limited, as part of our Channel Chat series, where he shared his experience in...
Report surfaces major gains for MSPs serving enterprise customers
A report published this week by Information Services Group (ISG) shows the annual contract value (ACV) of managed services contracts valued at more than $5 million hit a record $8.4 billion for the third quarter, representing a 22 percent increase...
Ask an MSP Expert: How can I get the most value from my RMM?
The evolving cyberthreat landscape has come into full focus within the past few years, leaving MSPs to prioritize keeping their customers fully protected. For many MSPs, this means maximizing the value from their cybersecurity offering, specifically their remote monitoring and...
Tech Insight
MSPs should expect remote work to be here to stay
A survey of 402 executives and technology professionals in the U.S. conducted by Dimensional Research on behalf of ManageEngine, a unit of ZoHo that provides an IT operations platform, suggests managed service providers (MSPs) will be supporting large numbers of...
Tech Time Warp: The first FORTRAN program runs
Although FORTRAN was not commercially released until 1957, the date September 20, 1954, is also significant in the history of the groundbreaking computer language. That’s when the first FORTRAN program successfully ran while in development at IBM. John Backus worked...
MSPs can offer hosted managed desktops to customers
In my most recent post, I looked at why the use of hosted managed desktops makes sense to an organisation at a high level. In this post, I’ll drill down further as to why MSPs should be looking into offering...