home cybersecurity market
Is it time for MSPs to dive into the home cybersecurity market?

Is it time for MSPs to dive into the home cybersecurity market?

The question of whether managed service providers (MSPs) should enter the home cybersecurity market has been debated for years. While some MSPs have ventured into this area, it has not yet gained widespread traction—though that may soon change. The home...

/ July 14, 2025
sales team
Is your sales team losing deals they should win?

Is your sales team losing deals they should win?

You’re trying to grow, and it feels like the sales team should be helping you get there. But too often, they’re chasing the wrong leads, following up inconsistently, or losing deals that should have been won. Add to that many...

/ July 9, 2025
endpoint
Navigating endpoint security: The role of MSPs

Navigating endpoint security: The role of MSPs

According to Verizon’s 2025 Data Breach Investigations Report, more than two-thirds of breaches involve endpoints. Some eye-catching endpoint security statistics include: About 88 percent of breaches reported involving endpoints involved the use of stolen credentials. Thirty percent of compromised systems...

/ July 8, 2025
SOC Case Files
The SOC case files: XDR contains two nearly identical attacks leveraging ScreenConnect

The SOC case files: XDR contains two nearly identical attacks leveraging ScreenConnect

Take a look at this edition of ‘The SOC case files’ to see how Barracuda’s Managed XDR team recently helped two companies mitigate incidents where attackers compromised computers and install rogue ScreenConnect remote management software. The incidents were neutralized before...

/ July 7, 2025

Sales & Marketing

Ask an MSP Expert: How AI can help you personalize outreach and repurpose content

Ask an MSP Expert: How AI can help you personalize outreach and repurpose content

Artificial intelligence (AI) excels at spotting patterns and automating workflows, but what about the messy, one-off challenges that arise in real sales conversations? This is where skepticism can creep in. However, with the right approach, AI can still serve as...

/ July 16, 2025
cold outreach
How MSPs can fuel faster growth with AI + cold outreach

How MSPs can fuel faster growth with AI + cold outreach

Dave leads a B2B services firm with a dedicated sales team of three. Over the past year, they’ve invested time and resources into cold outreach, hiring sales reps, and launching marketing campaigns. Despite these efforts, the results have been underwhelming,...

/ June 11, 2025
We’re celebrating Global MSP Day 2025!

We’re celebrating Global MSP Day 2025!

We’re thrilled to announce that we’ll be joining the celebration for Global MSP Day 2025, hosted by Barracuda, on Thursday, June 5th. It’s always a special moment in our calendar – a day that brings together the managed services community across...

/ May 23, 2025
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Security

Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Microsoft SQL server zero-day vulnerability

Cybersecurity Threat Advisory: Microsoft SQL server zero-day vulnerability

A critical information disclosure vulnerability has been identified in Microsoft SQL Server, designated as CVE-2025-49719 with a CVSS score of 7.5. This vulnerability allows unauthorized attackers to access sensitive data over a network, posing a serious risk to organizations that...

/ July 18, 2025
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: FortiWeb critical SQL injection vulnerability

Cybersecurity Threat Advisory: FortiWeb critical SQL injection vulnerability

A high-severity SQL injection vulnerability, CVE-2025-25257, in Fortinet FortiWeb enables pre-authenticated remote code execution (RCE). It has a  a CVSS score of 9.8. Review the details in this Cybersecurity Threat Advisory to keep your environment safe. What is the threat?...

/ July 17, 2025
The cybersecurity gap is real—And MSPs are the solution

The cybersecurity gap is real—And MSPs are the solution

Despite frequent headlines about successful cyberattacks, many small businesses remain unprepared. Small business cybersecurity is still falling short in the face of growing threats. A survey of 1,000 small businesses with annual revenues of less than $100 million finds that...

/ July 17, 2025
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Better Business

business growth
The MSP Customer Insight Report 2025: Key takeaways for success

The MSP Customer Insight Report 2025: Key takeaways for success

Managed service providers (MSPs) have become indispensable partners for organizations navigating the security challenges that accompany business growth. These challenges include increased IT complexity, managing a spiraling number of security tools, and adapting security strategies to keep pace with expansion....

/ July 15, 2025 / 3 Comments
Tip Tuesday
Tip Tuesday: Enhance value with extended hardware lifecycle management

Tip Tuesday: Enhance value with extended hardware lifecycle management

Staying on top of the hardware lifecycle is crucial for managing your clients’ information technology (IT) environments. Legacy technology can introduce security risks, and implementing extended hardware lifecycle management can be complex. In this edition of Tip Tuesday, explore how...

/ July 15, 2025
AI
Should you be worried about copyr(AI)ght?

Should you be worried about copyr(AI)ght?

In previous articles, I’ve covered much of the good and evil around artificial intelligence (AI). An area that I haven’t covered is the impact of copyright on the use of AI. UK and EU tackle AI copyright In the UK,...

/ July 2, 2025
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Tech Insight

Pioneers in Tech
Pioneers in Tech: The man behind Moore’s Law

Pioneers in Tech: The man behind Moore’s Law

July 18 marks the 57th anniversary of Intel’s incorporation—and as with any of the Silicon Valley juggernauts, the backstory of its founders is fascinating. Take Gordon Moore, who—along with Robert Noyce and Andy Grove—incorporated the microprocessor company in 1968 and...

/ July 18, 2025
Tech Time Warp
Tech Time Warp: The slide rule becomes obsolete

Tech Time Warp: The slide rule becomes obsolete

“150 Extra Engineers.” This 1952 IBM advertisement for the IBM Electronic Calculator is not dissimilar from today’s marketing for the latest artificial intelligence (AI) innovations: “An IBM Electronic Calculator speeds through thousands of intricate computations so quickly that on many...

/ July 11, 2025
Tech Time Warp
Tech Time Warp: A eulogy for the Blue Screen of Death

Tech Time Warp: A eulogy for the Blue Screen of Death

The news that Microsoft will soon retire the infamous “Blue Screen of Death,” aka BSOD, in favor of an all-black “simplified UI for unexpected restarts” has inspired a wave of nostalgia for the screen every Windows user has learned to...

/ July 4, 2025
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