Wave of AI agents creates major new opportunity for MSPs
The rapid rise of artificial intelligence (AI) agents is unlike any past technology shift. It creates a significant opportunity for managed service providers (MSPs) to expand and enhance their offerings. AI agent adoption accelerates at unprecedented speed A survey of...
Why local business fairs are one of the best lead sources for early-stage MSPs
One of the most common questions I get from early-stage MSPs sounds like this: “Nate, digital marketing feels expensive, slow, and confusing. What else can I do right now?” And honestly, it’s a fair question. SEO takes time. Ads take...
Welcome to ‘Ranswomare 2.0’
Ransomware attacks have evolved from simple encryption schemes into sophisticated extortion operations that render traditional defenses obsolete. In recent years, data exfiltration has occurred in 87 percent of ransomware incidents, according to the 2024 Verizon Data Breach Investigations Report, while...
Celebrating Barracuda’s channel leaders named 2026 CRN Channel Chiefs
Michelle Hodges and Geoff Thompson named 2026 CRN Channel Chiefs—recognized for transforming partner strategy, driving innovation and empowering partner success Takeaways Barracuda’s Michelle Hodges and Geoff Thompson have been recognized as 2026 CRN Channel Chiefs for their transformative leadership and...
Sales & Marketing
How MSPs build digital credibility and get found in AI search: 7 strategies
Key takeaways Your prospects use AI to research and vet IT providers Highlight certifications and partnerships Keep messaging consistent across every channel Do buyers know you exist? AI search is delivering the rep-free experience 75 percent of buyers told Gartner...
The critical 15 sales metrics MSPs need to monitor
Key Takeaways: These 15 metrics give MSP leaders visibility into: Lead flow Pipeline health Sales velocity Recurring revenue growth Client retention When you track them consistently, you stop guessing and start managing performance with clarity. Why should MSPs track sales...
If you’re an MSP owner who wants more consistent leads, start here
As someone who’s spent the last 8+ years helping hundreds of MSPs generate leads and book real sales conversations, I hear the same frustration over and over again: “We’re doing some marketing… but leads are inconsistent.” Some months are busy. ...
Security
Cybersecurity Threat Advisory: Critical SolarWinds Serv-U flaw
CVE‑2025‑40538 is a critical broken access control vulnerability in SolarWinds Serv‑U, a self‑hosted managed file transfer (MFT) and FTP/SFTP/FTPS/HTTP(S) server used for secure file exchange. Review the Cybersecurity Threat Advisory now to protect your systems from this critical vulnerability. What...
Evolving supply chain attacks create a critical opportunity for MSPs
Supply chain attacks continue to pose a serious threat across the cybersecurity ecosystem—and like most threats, they’re evolving quickly. A supply chain attack in 2026 looks very different from one in 2021. Recent data from Risk Management Platform IO reveals...
Mastering AI fluency: The new imperative for MSP cyber resilience
The cybersecurity landscape isn’t just shifting; it’s being fundamentally rewritten. Artificial intelligence (AI) – specifically generative and agentic AI – has lowered the entry barrier for cybercriminals, allowing them to launch attacks with unprecedented speed, scale, and sophistication. For MSPs,...
Better Business
There’s an elephant in the room—and it drinks data
Many MSPs depend heavily on third‑party cloud providers. For organizations that see themselves aligned with the West, the preferred platforms are typically AWS, Azure, or Google Cloud. They often avoid Alibaba Cloud or Tencent Cloud because they fear data loss...
Survey: Kubernetes growth unlocks new MSP opportunities
A global survey of 628 IT professionals shows that internal IT teams are increasingly struggling to manage cloud‑native applications running on Kubernetes clusters—creating new opportunities for managed service providers (MSPs). Steady Kubernetes adoption puts pressure on IT teams Conducted by...
Report shows slower MSP contract growth heading into 2026
The latest report from the Information Services Group (ISG) finds that global demand for managed services slowed in the fourth quarter, marking the second consecutive quarter of year-over-year decline in the value of large contracts. Contract growth shows signs of...
Tech Insight
Tech Time Warp: The fascinating world of phone phreaks
“If we hadn’t made those blue boxes, there would be no Apple.” This quote from Steve Wozniak is an intriguing teaser into the fascinating world of phone phreaks—the hackers of the late 1960s and 1970s, who managed to place calls...
Survey: IT teams relying on third-party expertise for agentic AI
A survey of 625 IT professionals with cloud computing expertise finds that well over two thirds (69 percent) plan to source agentic artificial intelligence (AI) capabilities through IT or consulting service providers—second only to agentic AI platform vendors, which came...
Pioneers in Tech: Frederick McKinley Jones, inventor of mobile refrigeration
We can thank inventor Frederick McKinley Jones, for the proliferation of food choices we enjoy on a daily basis. The modern grocery store—which houses tropical fruits, exotic imported cheese, and frozen sushi-grade fish—was first made possible by Jones’ 1941 invention,...
