Honoring the MSP community on Global MSP Day 2023
June 1st is quickly approaching, and the excitement is building! We’re looking forward to a collaborative Global MSP Day. As we get closer to the big day, SmarterMSP surveyed MSPs to learn what it means to be an MSP, as...
Barracuda SecureEdge SASE platform: Q&A with Stefan Schachinger
Barracuda has just launched its new Secure Access Service Edge (SASE) platform, called Barracuda SecureEdge. Maybe you have some questions about it. I did. So, I sat down with Stefan Schachinger, Barracuda’s Senior Product Manager for Network Security. Stefan’s been involved in...
Industrial IoT can become a thriving market for MSPs
I recently had the opportunity to tour a metals factory in the industrial city of Evansville, Indiana. The chief metallurgist was showing me how connected their manufacturing systems have become, as well as how much “industrial IoT (IIoT)” has grown...
Get ready for the 6th annual Global MSP Day
Our favorite time of year is almost here. If you haven’t done so already, it’s time to register for the 6th annual Global MSP Day on June 1st! We initiated Global MSP Day six years ago to recognize MSPs around the world,...
Sales & Marketing
How to use ChatGPT for MSP outbound prospecting
What an exciting time to be in business development for MSPs! The advent of ChatGPT has quickly improved our process. It’s given us back some time while providing us with good quality sales enablement copy that’s already getting marginal results....
Introducing Karen Ward, Barracuda MSP’s new VP, MSP Sales, Americas
Last week, Barracuda announced several new strategic investments to invigorate the partner experience and increase success within the channel ecosystem. These investments are explained in detail in the latest press release. Included among these investments is the promotion of Karen Ward,...
11 vital KPIs for MSP leaders to watch
Many moons ago, Austrian-American management consultant Peter Drucker said, “If you can’t measure it, you can’t manage it.” This maxim ranks high on the list of Drucker’s quotations, and over the years, it has become a business dogma.
Security
Cybersecurity Threat Advisory: “File Archiver in the Browser” exploits
A new skilled and clever “File Archiver in the Browser” phishing trick that utilizes ZIP domains has surfaced. Bad actors can employ this technique to deceive users into downloading malicious files, compromise systems, and potentially gaining unauthorized access. What is...
5 Levels of security operations center maturity
For MSPs that offer cybersecurity services, the security operations center (SOC) has emerged as a critical strategy for protecting client networks. While security software tools can help prevent some types of attacks, the SOC offers the threat detection, investigation and...
New report shows growth for MSPs in healthcare
Healthcare is no longer delivered solely on sprawling fortress-like hospital campuses. The landmark Affordable Healthcare Act and rapidly evolving connectivity have decentralized healthcare in unforeseen ways. Sure, there are still large hospitals, but more and more of the nation’s healthcare...
Better Business
Global MSP Day 2023: Q&A with our thought leaders
It’s an exciting week for the managed service provider (MSP) community – Global MSP Day 2023 is tomorrow! On June 1st, we’ll be celebrating, networking, and learning alongside MSPs around the world. This day would not be possible without the...
Global MSP Day 2023: The secret to thriving and growing in the MSP industry
How does a full day of networking and learning with your fellow MSPs around the world sound? If you want to know the latest trends and challenges facing IT professionals, then don’t miss this year’s annual Global MSP Day 2023,...
Meet Maria Martinez, Barracuda’s new VP of Channels, Americas
We’re excited to share that today Barracuda announced several strategic channel roles to strengthen the partner experience and help drive success within the channel ecosystem. One of these important new additions to our channel team is Maria Martinez, VP of Channels, Americas....
Tech Insight
Tech Time Warp: Making nothing of mobile malware
An early case of mobile malware provoked an interesting reaction from pundits: swift dismissal as much ado about nothing. In June 2000, users of mobile phones made by the Spanish telecommunications company Telefonica began receiving strange text messages. The messages...
A look into IT service provider spending habits
A survey of nearly 400 IT service providers, MSPs, and other professional service companies finds well over half (58 percent) have increased their suppliers over the past three years, with 26 percent keeping the number of vendors they work with...
Tech Time Warp: Burning questions about Flame’s origins
The Flame virus first flickered publicly in May 2012 when the United Nations’ International Telecommunications Union requested the hacking of Iranian computers be investigated. Although not widespread — only a few hundred targeted computers were thought to have been infected...
