Why patch management automation is more critical than ever
In a shift that bodes well for managed service providers (MSP), a survey of over 250 security and IT professionals found patch management to be a significantly higher cybersecurity priority. Patching can be disruptive and resource-intensive Conducted by Demand Metric on behalf...
The SOC case files: XDR detects Akira ransomware exploiting a ‘ghost’ account
This edition of the SOC case files showcases how Barracuda Managed XDR detects a breach via a ‘ghost’ account and an unprotected server. The SOC is part of Barracuda Managed XDR, an extended visibility, detection, and response (XDR) service that...
What does it mean to be a PRO MSP?
At my managed service provider (MSP) marketing agency, Tech Pro Marketing, the word PRO is in our name, but in recent years, it’s also become somewhat of a mantra. To me, it’s all about results and relationships. Results are everything...
Barracuda’s Channel Chiefs on working with partners, innovations, and more
We are excited to share that CRN has named Barracuda’s Patrick O’Donnell, senior vice president of Americas sales, and Greg Saenz, vice president of channels for the Americas, to its prestigious list of 2025 Channel Chiefs. CRN releases the annual Channel Chiefs list, showcasing the...
Sales & Marketing
2025 trends for MSP marketing
It’s that time of year again—the time when we set goals and look forward to what the new year may bring. I’ve been in the managed service provider (MSP) marketing space for a very long time – and I can...
Top 5 marketing opportunities for MSPs in 2025
As we enter 2025, it’s the perfect time for managed service providers (MSPs) to reflect on their marketing strategies. This past year has brought many lessons, and while we’ve seen some marketing efforts have hit the mark, others have fallen...
Less is more: Why your MSP marketing plan should stop at page 1
On the surface, managed service provider (MSP) marketing may sound like a big, complex process. We work with a lot of MSPs who believe they need an exhaustive marketing plan with dozens of pages, graphs, charts, and everything else. In...
Security
Cybersecurity Threat Advisory: Apple critical zero-day vulnerability
Apple has issued emergency security updates to address a critical zero-day vulnerability, CVE-2025-24200, which has been exploited in targeted and “extremely sophisticated” attacks. This vulnerability affects iPhone and iPad users, posing significant risks to user security. Review the details of...
Cybersecurity Threat Advisory: Critical vulnerabilities in Kemp LoadMaster
Kemp LoadMaster Load Balancer contains five high-severity vulnerabilities that can cause major disruptions to a network upon a successful exploitation. Review this Cybersecurity Threat Advisory to learn how to protect against these vulnerabilities. What is the threat? Kemp LoadMaster disclosed...
Top 3 cybersecurity predictions for successful MSPs in 2025
With the dawn of a new year comes new cybersecurity threats, technology developments, and challenges for managed service providers (MSPs) regarding keeping client networks and applications safe. Artificial intelligence (AI) and cloud adoption continue to accelerate the evolution of the...
Better Business
DeepSeek AI creates AI governance opportunity for MSPs
The launch of a lower-cost method for creating generative AI models with minimal guardrails has sparked controversy. This has highlighted the need for governance policies, which managed service providers (MSPs) will often enforce. Developed by researchers in China, the DeepSeek...
Boost cybersecurity audits: A guide for smaller MSPs
Cybersecurity is becoming an essential component of the services that managed service providers (MSPs) offer, and security audits are an important tool for MSPs of all sizes. Larger MSPs benefit from a deeper bench of personnel and products when conducting...
Elevate your services: Integrating compliance into offerings
As a managed service provider (MSP), your clients count on you for all their IT and cybersecurity needs—and that includes compliance. Being able to deliver compliance services is more than just a value-add; it can give MSPs a competitive edge...
Tech Insight
Pioneers in Tech: Marian Croak, an “American idol” with 200 patents
Readers of a certain age will remember the frustration of trying to dial in their votes for Kelly Clarkson during the first season of American Idol. The phone lines would become overloaded! Most of us dialing in for Kelly probably...
Tech Time Warp: Java programming language is a thirtysomething
The programming language that made “Write Once, Read Anywhere” (WORA) a standard turns 34 this year (or 30, depending on which anniversary you’re counting). Learn about the history behind Java programming language in this edition of Tech Time Warp. The...
Tech Time Warp: The scourge of SQL Slammer
It must have been frustrating to write the Jan. 25, 2003, Microsoft press release responding to the SQL Slammer worm, also known as Sapphire. Read between the lines, and it’s easy to decipher the statement’s real message: “We tried to...
