
Cyber insurance: A must for MSPs
If you don’t carry cyber insurance yet, you may want to reconsider. Statistics show that if you are an MSP owner, you probably already have it, with 91.7 percent of managed service providers (MSPs) carry cyber insurance specifically for their operations,...

Federal IT reviews signal fresh MSP opportunities ahead
Federal IT contractors have been facing major changes recently as part of the government’s broader effort to reduce overall spending. Leading systems integrators such as Accenture and Booz Allen are reportedly being asked to identify billions of dollars in savings...

Global MSP Day: Honoring the unsung heroes of cybersecurity
Global MSP Day is a day designed to bring the unique managed services ecosystem together to recognize the support, protection, and value managed services providers (MSPs) bring to the business community. The eighth annual celebration is scheduled on Thursday, June...
Sales & Marketing

We’re celebrating Global MSP Day 2025!
We’re thrilled to announce that we’ll be joining the celebration for Global MSP Day 2025, hosted by Barracuda, on Thursday, June 5th. It’s always a special moment in our calendar – a day that brings together the managed services community across...

Ask an MSP Expert: The 2025 technology outlook from GTIA
The year kicked off with considerable uncertainty driven by macroeconomic factors such as tariffs and inflation. Nevertheless, managed service providers (MSPs) maintain a positive outlook on the tech industry’s trajectory. A recent report from GTIA sheds light on crucial insights...

ROI: How smarter MSPs turn $1 into $5 — again and again
When it comes to your marketing metrics, it’s easy to get distracted. Impression rates, website traffic, click-throughs, email opens—you watch the numbers climb and wonder: Is this working? But there’s only one number that tells the full story: Return on...
Security

Cybersecurity Threat Advisory: AWS default IAM roles risks
Cybersecurity researchers have uncovered critical vulnerabilities arising from default Identity and Access Management (IAM) roles in Amazon Web Services (AWS). Service setups often create these roles automatically or recommend them, granting excessive permissions that expose environments to privilege escalation and...

Cybersecurity Threat Advisory: Ivanti EPMM vulnerability
Ivanti has released updates for Endpoint Manager Mobile (EPMM) that address one medium and one high-severity vulnerability. When chained together, these vulnerabilities can enable unauthenticated remote code execution (RCE). Review the details in this Cybersecurity Threat Advisory for information on...

Cybersecurity Threat Advisory: SAP critical vulnerabilities
SAP has released patches to address a second vulnerability, CVE-2025-42999, affecting its SAP NetWeaver tool. The vulnerability involves a privilege escalation issue that, when chained with SAP’s CVE-2025-31324 vulnerability (unauthenticated file upload flaw in SAP NetWeaver Visual Composer), can enable...
Better Business

The managed mobile services market is about to take off
There’s an old maxim that advises managed services providers (MSPs) to focus on tasks that the average IT organization either doesn’t do all that well or would simply rather not have to do at all. Mobile computing appears to be...

Tip Tuesday: Choosing the right software for your MSP stack
Every managed service provider (MSP) has a unique technology stack. Who your clients are and what you specialize in shape your technical needs. That said, no matter how unique you are, the need to upgrade is universal. Learn more in...
Tech Insight

Tech Time Warp: Remembering the video phone skeptics
Since March 2020, many office workers rarely go a day without hopping on a quick Zoom or Teams call. However, back on May 30, 1996, when Intel announced its new PC-based videophone, few could imagine a day in the future...

Tech Time Warp: Ignoring patches leads to a “Sadmind”
Woe to those who ignore the security patch. Technology history is filled with opportunities to say “I told you so.” A golden example is the story of the “Sadmind/IIS worm” of 2001. Learn more in this edition of Tech Time...

Pioneers in Tech: Happy early birthday to Ivan Sutherland, the “Father of Computer Graphics”
As we celebrate the early birthday of Ivan Sutherland—the “Father of Computer Graphics”—this edition of Pioneers in Tech takes a look at his groundbreaking legacy. Born May 16, 1938, in Hastings, Nebraska, Sutherland invented the Sketchpad for his doctoral thesis...