Insights for 2023 from Barracuda’s CRN Channel Chiefs
Yesterday, CRN®, a brand of The Channel Company, announced its 2023 Channel Chiefs list. Every year, this list honors the IT channel executives who work tirelessly to advance the channel agenda and deliver successful channel partner programs and strategies, and two...
ChatGPT: The AI-based chatbot system that everyone is talking about
Artificial intelligence (AI) has been an IT buzzword lately, and it’s no surprise. The benefits of AI include advancing our technology, improving business operations, and much more. Adoption of AI has more than doubled since 2017, and one recent AI...
10 cybersecurity habits to leave behind in 2023
For MSPs that want to start the new year off right with their clients, having a heart-to-heart talk about poor cybersecurity habits can help inspire a more meaningful discussion about their vulnerabilities and improving their security stature in 2023. Barracuda...
MSPs have an opportunity to be the peacemakers of cloud security
One of the core issues with cloud security that nobody wants to admit is how many issues stem from a simple lack of trust between application developers and internal cybersecurity teams. Developers have historically been much more concerned about how...
Sales & Marketing
Ask an MSP Expert: When to use lead generation campaigns vs. sales prospecting
Q: I’m looking to grow my MSP business. What is the most effective way to grow my presence in the market and where should I invest my efforts? I frequently recommend using lead generation, and then in the next breath...
Why MSP prospecting isn’t all about timing
As most MSPs can attest to, prospecting can either thrive or fail depending on the approach. We’ve all heard plenty of horror stories, or maybe you’ve even experienced one yourself. But there are successes to be noted as well, and...
Ask an MSP Expert: How to build a prospecting plan to achieve your goals
With the start of a new year, many MSPs are looking for new ways to grow their business. Truth be told, there’s no secret weapon out there that can help you grow your business. However, honing-in on your sales strategy...
Security
What is cyber liability insurance?
As the threat landscape evolves, an increasing number of businesses are turning to cyber liability insurance as a way to help mitigate risk. If you are considering cyber liability insurance for your organization, there are a few things that are...
Cybersecurity Threat Advisory: Microsoft Outlook elevation of privilege vulnerability
Last week, Microsoft Threat Intelligence discovered a critical elevation of privilege (EoP) vulnerability in Microsoft Outlook that allows for New Technology LAN Manager (NTLM) credentials to be stolen. Threat actors can potentially authenticate, escalate privileges, and gain access to the...
Navigating the National Cybersecurity Strategy for MSPs
Changes to cybersecurity policy and strategy at the Federal Government level means MSPs will have to navigate an increasingly complex regulatory environment in the years ahead. “That is not surprising as it often takes a little while for the law...
Better Business
Digital business transformation needs driving demands for MSPs
A survey of 1,000 technology leaders conducted by Logicalis finds well over half (57 percent) expect to work more closely with managed service providers (MSPs) to achieve digital business transformation goals.
MSPs should align messaging to the evolving workplace
The Great Resignation. The Great Redundancy. Quiet Quitting. Fake Remote Working. All the above show how the workplace is evolving – people quitting jobs that they no longer enjoy; being let go by employers attempting to rein in costs; avoiding...
Top 12 posts from SmarterMSP in 2022
It’s safe to say that 2022 was full of both new and old cybersecurity trends and threats. SmarterMSP shared many cybersecurity threat advisories, new security updates and guidelines, marketing recommendations and best practices, and much more. It hasn’t been a...
Tech Insight
Survey sees larger MSPs embracing AIOps
A global survey of 127 managed service providers (MSPs) with at least $25 million in revenue and more than 500 employees finds that the use of artificial intelligence to manage IT operations has significantly increased. Conducted on behalf of OpsRamp,...
Tech Time Warp: How Street Fighter II revolutionized gaming
A crucial chapter in gaming history is receiving a fresh look in the new book Like a Hurricane: An Unofficial Oral History of Street Fighter II by Matt Leone.
Pioneers in Tech: Adele Goldberg, graphical user interface guru
“Behind every great man is a great woman.” No conversation about the success of Apple would be complete without a nod to the work of Adele Goldberg, a computer scientist and early pioneer in the world of graphical user interfaces...