The Evolution of BEC: Smarter attacks, higher stakes
Business email compromise (BEC) remains one of the most financially damaging cybercrimes targeting U.S. companies, with losses reaching $2.77 billion across more than 21,000 incidents in 2024, according to the FBI’s Internet Crime Complaint Center. Even more concerning is how...
3 must-know predictions shaping channel partner success in 2026
As the channel partner and managed services landscape rapidly evolves, staying ahead of industry trends is more crucial than ever. Navigating the challenges and opportunities of 2026 will require MSPs and channel partners to anticipate technological shifts, enhance their offerings,...
Report: Global managed services market to exceed $1 trillion by 2035
A new report from Market Research Future (MRFR) projects that the managed services market in North America will grow at a CAGR of 7.18 percent between 2025 and 2035, reaching $419.7 billion, up from $209.9 billion in 2025. Globally, the...
Tip Tuesday: How to perform a compliance gap analysis for your MSP clients
Compliance gap analysis is a strategic tool that reduces risk across your client’s environments. By identifying where actual practices fall short of regulatory or contractual standards, you get a clearer picture of their operational vulnerabilities. These gaps often point to...
Sales & Marketing
Why local business fairs are one of the best lead sources for early-stage MSPs
One of the most common questions I get from early-stage MSPs sounds like this: “Nate, digital marketing feels expensive, slow, and confusing. What else can I do right now?” And honestly, it’s a fair question. SEO takes time. Ads take...
The critical 15 sales metrics MSPs need to monitor
Key Takeaways: These 15 metrics give MSP leaders visibility into: Lead flow Pipeline health Sales velocity Recurring revenue growth Client retention When you track them consistently, you stop guessing and start managing performance with clarity. Why should MSPs track sales...
If you’re an MSP owner who wants more consistent leads, start here
As someone who’s spent the last 8+ years helping hundreds of MSPs generate leads and book real sales conversations, I hear the same frustration over and over again: “We’re doing some marketing… but leads are inconsistent.” Some months are busy. ...
Security
Cybersecurity Threat Advisory: ZeroDayRAT enables takeover on Android & iOS
A new commercial mobile spyware platform, ZeroDayRAT, is being promoted to cybercriminals on Telegram as a tool that provides full remote control of compromised Android and iOS devices. Researchers at mobile threat hunting company iVerify describe it as a “complete...
Cybersecurity Threat Advisory: Warlock (Storm-2603) exploits SmarterMail vulnerability
SmarterTools has confirmed that the Warlock ransomware group (Storm‑2603) breached its environment by exploiting an unpatched SmarterMail instance. Current intelligence indicates the same SmarterMail vulnerability is being actively used in the wild to gain initial access and deploy Warlock ransomware....
Cybersecurity Threat Advisory: Critical FortiClientEMS SQL injection vulnerability
An improper neutralization of special elements used in SQL commands in Fortinet FortiClientEMS 7.4.4 may allow an unauthenticated attacker to execute unauthorized code or commands through specially crafted HTTP requests. This vulnerability, tracked as CVE‑2026‑21643 with a CVSS score of...
Better Business
Survey: Kubernetes growth unlocks new MSP opportunities
A global survey of 628 IT professionals shows that internal IT teams are increasingly struggling to manage cloud‑native applications running on Kubernetes clusters—creating new opportunities for managed service providers (MSPs). Steady Kubernetes adoption puts pressure on IT teams Conducted by...
Report shows slower MSP contract growth heading into 2026
The latest report from the Information Services Group (ISG) finds that global demand for managed services slowed in the fourth quarter, marking the second consecutive quarter of year-over-year decline in the value of large contracts. Contract growth shows signs of...
Keeping pace in 2026: MSP essentials for success
Welcome to 2026. Are you excited to leave 2025 behind and embrace new opportunities, or do you feel apprehensive as uncertainties loom on the horizon? One thing is certain: 2026 will be challenging. The rapid pace of change—especially in AI—means...
Tech Insight
Pioneers in Tech: Frederick McKinley Jones, inventor of mobile refrigeration
We can thank inventor Frederick McKinley Jones, for the proliferation of food choices we enjoy on a daily basis. The modern grocery store—which houses tropical fruits, exotic imported cheese, and frozen sushi-grade fish—was first made possible by Jones’ 1941 invention,...
Tech Time Warp: The unifying nature of Unix time
As this Tech Time Warp is being written, the current Unix epoch time is 1770344462. That means one billion, seven hundred seventy million, three hundred forty-four thousand, four hundred sixty-two seconds have passed since midnight GMT Jan. 1, 1970 (not...
Tech Time Warp: Twenty-five years of Wikipedia rabbit holes
This may surprise you: Wikipedia turned 25 this January. (Be honest—how many Wikipedia rabbit holes have you gone done in the past quarter-century?) From “Hello, World!” to 7 million articles Wikipedia co-founder Jimmy Wales made the first edit (“Hello, World!”)...
