SOC files
The SOC case files: Play ransomware targets manufacturing firm

The SOC case files: Play ransomware targets manufacturing firm

Incident summary A U.S.-based manufacturing company was recently targeted by the Play ransomware group in the early hours of the morning. The attackers broke into an under-protected domain controller at 1:00 am. At 3:20 a.m. the gang attempted to execute...

/ November 21, 2024 / 4 Comments
IT spending
2025 IT spending forecast: Big growth ahead for MSPs

2025 IT spending forecast: Big growth ahead for MSPs

While it’s difficult to predict with absolute certainty whether the economy will grow, a pair of reports suggest that there is a lot more optimism about IT spending. The market research firm Gartner is forecasting global IT spending will increase...

/ November 21, 2024
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: New malware loader – BabbleLoader

Cybersecurity Threat Advisory: New malware loader – BabbleLoader

BabbleLoader is a newly identified malware loader designed for delivering information-stealing payloads such as WhiteSnake and Meduza. It demonstrates sophisticated evasion techniques that challenge both traditional antivirus solutions and modern AI-driven detection systems. Read this Cybersecurity Threat Advisory to learn...

/ November 20, 2024
passwordless
Tip Tuesday: Educating clients on the benefits of passwordless authentication

Tip Tuesday: Educating clients on the benefits of passwordless authentication

Password authentication is becoming popular for businesses because it boosts security while making things easier for users. Instead of relying on passwords that can be hard to remember and vulnerable to attacks, methods like biometrics or single-use codes offer a...

/ November 19, 2024

Sales & Marketing

sales team
Why building a successful sales team depends on your mindset

Why building a successful sales team depends on your mindset

I recently had a discussion with a business owner who said it was time to start building his sales team. My initial thought? That’s excellent news for him! His business is maturing, and he’s ready to take his revenue generation...

/ November 20, 2024
Elevate your MSP: Invest in Sales Engineer training

Elevate your MSP: Invest in Sales Engineer training

When managed service providers (MSPs) talk to clients about their security or technology needs, the clients’ employees are a vital part of any proposed solution. Deploying technology without the proper user training and education can lead to underutilization, lower customer...

/ November 7, 2024
MSPs
Three ways MSPs can market compliance services

Three ways MSPs can market compliance services

Many managed service providers (MSPs) believe they must approach marketing from a granular level. This can work in some instances, but the vast majority of the time, this is the wrong approach – especially for the more technical service offerings....

/ October 30, 2024
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Security

Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: 7-Zip vulnerability

Cybersecurity Threat Advisory: 7-Zip vulnerability

A security vulnerability in 7-Zip allows remote attackers to bypass defenses and execute malicious code via specially crafted archives. Read this Cybersecurity Threat Advisory to learn how to mitigate your risk from this new threat. What is the threat? The...

/ November 28, 2024
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: RomCom exploits vulnerabilities

Cybersecurity Threat Advisory: RomCom exploits vulnerabilities

Recent reports have uncovered that a threat actor known as RomCom has been exploiting two zero-day vulnerabilities, one in Mozilla Firefox and another in Microsoft Windows, to deploy their proprietary backdoor malware. These vulnerabilities, CVE-2024-9680 and CVE-2024-49039, have been actively...

/ November 28, 2024
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: WordPress plugin critical vulnerabilities

Cybersecurity Threat Advisory: WordPress plugin critical vulnerabilities

Two critical security flaws have been identified in a WordPress plugin—Anti-Spam by CleanTalk. This plugin is installed on more than 200,000 websites. Review this Cybersecurity Threat Advisory to learn how to mitigate your risks from these vulnerabilities.   What is...

/ November 28, 2024
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Better Business

Project management
Boost MSP profitability with better project management

Boost MSP profitability with better project management

The key to success for any managed service provider (MSP) lies in their ability to effectively manage projects and maximize IT expertise across multiple accounts. However, a survey of over 130 CEOs and senior business leaders finds there is much...

/ November 28, 2024
Women on the Rise List
A familiar name makes the CRN’s Women on the Rise List

A familiar name makes the CRN’s Women on the Rise List

  The annual Channel Company (CRN) Women on the Rise List, which puts the spotlight on rising stars who drive success through partner focus, business smarts, and collaboration, was posted recently. It was exciting to have our very own Aisha Eugene,...

/ November 26, 2024
data segmentation
Why MSPs should prioritize data segmentation

Why MSPs should prioritize data segmentation

Recent statistics for 2024 indicate that 90 percent of organizations have experienced at least one data breach or cyber incident. Given the growing regulatory scrutiny surrounding cybersecurity, it’s important to implement robust safety measures. One essential practice is data segmentation,...

/ November 26, 2024
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Tech Insight

Tech Time Warp
Tech Time Warp: A game “so simple that any drunk in any bar could play”

Tech Time Warp: A game “so simple that any drunk in any bar could play”

Sometimes the best ideas really are the simplest, and compared with the complexity of today’s video games or even some of its early pioneering contemporaries, that was the basis of Pong. Released on Nov. 29, 1972, Pong was—in the words...

/ November 29, 2024
Tech Time Warp
Tech Time Warp: Conficker’s persistent ability to outsmart defenses

Tech Time Warp: Conficker’s persistent ability to outsmart defenses

For the past 16 years, Conficker has been a virulent piece of malware. First identified in November 2008, it continues to persist in legacy operating systems (looking at you, Windows XP and Windows Server 2003). Take a look back in...

/ November 22, 2024
Tech Time Warp
Tech Time Warp: Apple releases the revolutionary iPod

Tech Time Warp: Apple releases the revolutionary iPod

Before the iPhone, there was the iPod. On Oct. 23, 2001, Steve Jobs introduced the iPod to a small audience—nothing like the Apple release events of later years. But then, Apple was not the juggernaut in 2001 that it is...

/ November 15, 2024
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