Summer reading: Four must-read cybersecurity titles

Summer reading: Four must-read cybersecurity titles

As a journalist, I’m always writing. I also read a lot, and for someone who writes about cybersecurity, I read A LOT of cybersecurity books. While these are not precisely gripping beach reads, I have read some intriguing cybersecurity books...

/ June 26, 2024
Tip Tuesday: Overcoming the Patch Tuesday blues 

Tip Tuesday: Overcoming the Patch Tuesday blues 

Patch management serves as a key defense against cyberthreats and also ensures operating systems and business-critical software are maintained. However, it is not always a simple and straight-forward task for managed service providers (MSPs), especially in current times. With hybrid...

/ June 25, 2024
emerging technology
Increased adoption of emerging technology challenges MSPs

Increased adoption of emerging technology challenges MSPs

The pace at which new technology is emerging and being adopted is accelerating in a way that will require many managed service providers (MSPs) to adjust their overall business strategies. A global survey of 693 organizations has been conducted by...

/ June 25, 2024
How a growth mindset fuels MSP success

How a growth mindset fuels MSP success

In today’s competitive IT landscape, managed services providers (MSPs) struggle to keep pace with evolving customer demands, shrinking budgets, and a tight talent pool. But what if there was a way to overcome these obstacles, unlock innovation, and propel your...

/ June 24, 2024

Sales & Marketing

Reviews
Google Reviews: The key to MSP success

Google Reviews: The key to MSP success

If you’re considering buying a product, hiring a service provider, eating at a restaurant, etc., what is one of the initial steps you take in your research? If you’re like most people – 99 percent to be exact – your...

/ July 9, 2024
case studies
Why MSPs should be creating video testimonials over case studies

Why MSPs should be creating video testimonials over case studies

In the marketing space, we always hear about how important it is to publish case studies. Case studies are proof that you’re an expert, this is true. But proving you’re an expert as a managed service provider (MSP) is not...

/ June 19, 2024
Ask an MSP Expert: Unlocking the secrets of SEO

Ask an MSP Expert: Unlocking the secrets of SEO

Search engine optimization (SEO) can be tricky to master. Luckily Kendra Lee, president of KLA Group, shared some helpful tips during her recent webinar on what to do when SEO is not meeting expectations. Kendra sheds light on the following...

/ June 13, 2024
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Security

Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Critical Cisco vulnerability

Cybersecurity Threat Advisory: Critical Cisco vulnerability

Cisco has disclosed a critical vulnerability, CVE-2024-20419, that affects the Smart Software Manager On-Prem (SSM On-Prem). Successful exploitation of this flaw allows unauthenticated remote threat actors to change administrative passwords. Review the details in this Cybersecurity Threat Advisory to mitigate...

/ July 19, 2024
Mobile device threats: How serious are they?

Mobile device threats: How serious are they?

No matter how well a managed service provider (MSP) secures a client’s network, none of that matters if a hacker can gain access via a mobile device. According to statistics, mobile devices are an increasingly attractive target for hackers. Based...

/ July 18, 2024
Partner Spotlight: MSP strengthens security service offering with Barracuda XDR

Partner Spotlight: MSP strengthens security service offering with Barracuda XDR

Located in Fort Lauderdale, FL, LAN Infotech specializes in Managed IT services, IT consulting, helpdesk services, data backup solutions, business communications, and work-from-home solutions. As an IT Managed Support leader, they strongly believe technology is one of the primary cornerstones...

/ July 18, 2024
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Better Business

Transparent data
Tip Tuesday: Enhance customer trust with data transparency

Tip Tuesday: Enhance customer trust with data transparency

If you’re like many managed service providers (MSPs), you’ve likely run into data transparency issues — even if you didn’t realize it then. As it turns out, this concept is fundamental to privacy and data security. What should you do...

/ July 16, 2024
Report
Achieving IT-business alignment is a must for organizations

Achieving IT-business alignment is a must for organizations

A report published by NTT Data finds only roughly half (51 percent) of organizations have fully aligned their technology to their business strategy needs. An additional 39 percent report that they partially align. The report is based on an analysis...

/ July 16, 2024
Wasted IT spending provides opportunity for MSPs

Wasted IT spending provides opportunity for MSPs

A survey of 503 IT professionals suggests there is much more focus on identifying and preventing wasted spending on applications and IT infrastructure. Conducted by Flexera, the survey finds 37 percent of respondents said wasted spending on infrastructure-as-a-service (IaaS) and...

/ July 1, 2024
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Tech Insight

Tech Time Warp
Tech Time Warp: Fond memories of the Famicom

Tech Time Warp: Fond memories of the Famicom

Whether gamers or not, the NES, or Nintendo Entertainment System console, is ubiquitous with childhood for Americans who grew up in the 1980s and 1990s. But casual observers may not know that before Nintendo brought the NES to the American...

/ July 19, 2024
Pioneers in Tech
Pioneers in Tech: Nikola Tesla’s vision for wireless communication

Pioneers in Tech: Nikola Tesla’s vision for wireless communication

This edition of Pioneers in Tech looks at the legend of Nikola Tesla—not only do electric cars bear his name, but also his alternating-current (AC) electric system remains the basis of electricity today. Plus, the “Tesla coil” he invented is...

/ July 12, 2024
Small business confidence on the rise

Small business confidence on the rise

Small businesses, a main target audience of managed service providers (MSPs), appear to be regaining confidence in the post-pandemic economy. A Small Business Index created by MetLife and the U.S. Department of Commerce finds nearly half (46 percent) say they...

/ July 8, 2024
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