Survey identifies WAN’s biggest pain points
A survey of 414 IT professionals published this week by Telia Carrier by Savanta finds security is a top pain point when it comes to wide area networks (WANs). 55 percent listed this as their main concern, followed by service flexibility (43...
Survey unveils edge computing opportunity for MSPs
A global survey of 1,652 individuals from a broad set of industries and organizations published this week by Eclipse Foundation, a consortium that promotes adoption of open source tools and platforms, shows the level of diversity among edge computing platforms...
Managed compliance services put money in the MSP bank
A survey of 300 IT security professionals published this week by Telos Corp., a provider of IT services, finds organizations on average comply with 13 different IT security and/or privacy regulations and spend $3.5M annually on compliance activities. Over the...
Organizations need WFH help from MSPs now more than ever
Many organizations are just now starting to come to terms with the inherent challenges with supporting employees as an anticipated second wave of COVID-19 infections appears to be all but inevitable. A survey of more than 100 C-level executives and...
VMware comes of age in the cloud
It may have taken awhile, but it appears VMware has finally achieved a level of critical mass in cloud. At the online VMworld 2020 conference this week, VMware revealed more than 160,000 end customers are now running more than 15...
Cloud skills gap widens as demand for expertise skyrockets
A State of Cloud Learning report published by A Cloud Guru, a provider of training services, suggests the rate at which organizations want to move application workloads to the cloud is exceeding the abilities of their internal IT teams. More...
Survey yields new insights regarding reliance on MSPs
A survey of more than 1,000 IT decision makers in North America and Europe published this week by Spiceworks Ziff-Davis forecasts managed services will account on average for 16 percent of the total IT budget in 2021, a single percentage...
MSPs need to know where WFH hurts most
Most managed service providers (MSPs) recognize by now that for the foreseeable future, many of their customers’ employees will be working from home more frequently in the wake of the COVID-19 pandemic. The issue MSPs are interested in now is...
Race to deliver remote network services at scale is on
Most managed services revolve around the end point. So any time there is a change to the way PCs and mobile computing devices are employed, the average managed service provider (MSP) will be profoundly impacted. Nothing has made that fundamental...
Enterprise IT organizations to rely more than ever on MSPs
If there ever was a notion that managed IT services were just for small businesses, it is certainly not the case now. In fact, more than three quarters of 100 IT directors (78 percent) working at companies with at least...