Shift to the cloud creates additional IT complexities
In the wake of the COVID-19 pandemic, it’s clear that more applications will be moving into the cloud at a faster rate than ever. In general, organizations now have a much greater appreciation for IT flexibility and application resiliency. In...
Satisfaction cuts both ways in the post COVID-19 era
If the COVID-19 pandemic has done anything from an IT perspective, it’s been to expose a lot of flawed IT processes, even among managed service providers (MSPs). A survey of 519 IT professionals published by ManageEngine, a provider of IT...
Accelerated shift to the cloud bodes well for MSPs
Prior to the COVID-19 pandemic, application workloads had been steadily migrating to the cloud for some time. However, what was once a steady flow now appears to have become a deluge. Now, this rapid transition is exposing significant shortcomings in...
MSPs need to adjust rapidly to the changing SD-WAN landscape
The future of work in the wake of COVID-19 is most definitely hybrid. A survey of 600 IT decision makers published this week by Xerox finds that on average 82 percent of the workforce in organizations will have returned to...
Rise of DaaS has major implications for MSPs
While it may not be crystal clear how many employees might wind up permanently working from home, it’s apparent there will be a lot more than there were prior to the COVID-19 pandemic. As such, many IT leaders are reevaluating...
Gauging the breadth and depth of the work from home phenomenon
Many managed service providers (MSPs) are understandably anxious to better understand to what degree employees might be working from home for the foreseeable future, and to what degree that transition might create demand for their services.
Faster digital business transformation bodes well for MSPs
A survey of 200 senior IT executives working at organizations with more than 2,500 employees conducted by IDG Research on behalf of Insight Enterprises, a provider of IT services, suggests there is a high correlation between organizations that have launched...
SMBs’ security vs. headcount decision creates MSP opportunity
Business executives in the wake of the COVID-19 pandemic are now wrestling with some critical decisions that are likely to define their relationships with managed service providers (MSPs) for many years to come. A survey of over 1,000 business decision...
Reliance on IT outsourcing to double in next 18 months
A global survey of 1,250 business and IT leaders published by NTT finds the number of organizations that plan to outsource some aspect of IT environments in the next 18 months will double. According to the survey, 23 percent of...
MSPs need to focus on IT management consolidation
The need to consolidate the management of IT has never been more acute. In the wake of the COVID-19 pandemic organizations of all sizes will be moving to reduce IT costs as much as possible. A survey of 1,300 IT...