Why AI could spark the next networking boom for MSPs
The rise of artificial intelligence (AI) is set to accelerate demand for managed networking services as bandwidth consumption becomes more unpredictable than ever. AI is changing network traffic patterns According to a new report from Dell’Oro Group, managed local area...
Multiple paths to AI automation for MSPs
One of the issues that every managed service provider (MSP) needs to contend with sooner rather than later is the degree to which they should build or buy artificial intelligence (AI) capabilities. There is little doubt that most MSPs have,...
AI-driven zero-day threats are reshaping MSP patch management
As artificial intelligence (AI) models become more adept at discovering zero-day vulnerabilities—and generating malware to exploit them—organizations will increasingly turn to managed service providers (MSPs) to accelerate patching as part of a broader effort to strengthen application security. AI models...
The growing role of IT service providers in the cloud era
A global survey of 1,800 senior IT decision-makers at organizations with more than 1,000 employees finds that a full 81 percent either fully outsource or rely on professional services for cloud-related needs. Conducted by the market research firm Radius Tech...
The AI-cybersecurity connection MSPs can’t afford to ignore
One thing is becoming clear for managed service providers (MSPs): future growth will be driven by artificial intelligence (AI) and cybersecurity. More importantly, AI is accelerating demand for cybersecurity services. A recent survey conducted by the Global Technology Industry Association...
Rising AI cost concerns create opportunities for MSPs
As the number of tokens consumed by artificial intelligence (AI) agents and applications continues to climb, organizations are paying much closer attention to cost. It feels like the conversation has shifted almost overnight. Not long ago, the focus was on...
Inside IT: Opportunities MSPs should miss
A global survey of 400 IT leaders provides some significant insights into the types of IT expertise that organizations might be willing to consider relying on a provider of IT services to provide. Conducted by the Linux Foundation, the survey...
Survey shows MSPs with cloud optimization expertise are in need
A survey of 300 U.S. finance leaders at organizations with more than $50 million in revenue suggests companies are looking to fund artificial intelligence (AI) initiatives in part by optimizing cloud spending. Surging cloud costs A survey conducted by market...
MSPs will need to revisit pricing models in the age of AI
Managed service providers (MSPs) have, with mixed success, been trying to nudge more customers toward value-based pricing models that are designed to benefit both parties. Rather than billing by the hour or charging a flat rate, the goal is to...
Worldwide IT services spending to increase in 2026
The market research firm Gartner is forecasting that global IT services revenue will increase 9 percent in 2026, reaching $1.87 trillion, up from $1.71 trillion in 2025. Overall, Gartner predicts worldwide IT spending will climb to $6.31 trillion in 2026—an...
