MSPs have a new resource for managing AI costs
Managed service providers (MSPs) looking to build a practice around optimizing artificial intelligence (AI) infrastructure should start paying closer attention to the Tokenomics Foundation, which has now been formally launched. As an arm of the Linux Foundation, the Tokenomics Foundation...
What rising AI costs mean for MSPs
As more organizations successfully adopt artificial intelligence (AI), many are discovering that success comes with a growing challenge: managing costs. A recent survey of 700 engineering leaders and practitioners from organizations with more than 1,000 employees found that 26 percent...
How MSPs can capitalize on the next phase of AI
As artificial intelligence (AI) evolves, new opportunities are opening for managed service providers (MSPs). Two of the biggest areas are context engineering and AI model routing. Why context engineering matters Context engineering includes the tools and processes that optimize everything...
The hidden MSP opportunity in AI-built applications
There’s a lot of chatter these days about a so-called “SaaSpocalypse” that could have significant consequences for IT services providers. As more organizations embrace artificial intelligence (AI), they are deploying more custom applications created with AI-powered coding tools. The rise...
MSPs are at a consolidation crossroads
The annual contract value (ACV), also known as billings, for managed services deals exceeding $5 million increased 2.7 percent year over year in the second quarter, according to the latest report from market research firm Information Services Group (ISG). However,...
Incident management issues rising in the age of AI
Managed service providers (MSPs) should take note: as the volume of code created using artificial intelligence (AI) coding tools continues to grow, so does the number of incidents that may require their attention. A survey of 406 IT decision-makers at...
Why AI could spark the next networking boom for MSPs
The rise of artificial intelligence (AI) is set to accelerate demand for managed networking services as bandwidth consumption becomes more unpredictable than ever. AI is changing network traffic patterns According to a new report from Dell’Oro Group, managed local area...
Multiple paths to AI automation for MSPs
One of the issues that every managed service provider (MSP) needs to contend with sooner rather than later is the degree to which they should build or buy artificial intelligence (AI) capabilities. There is little doubt that most MSPs have,...
AI-driven zero-day threats are reshaping MSP patch management
As artificial intelligence (AI) models become more adept at discovering zero-day vulnerabilities—and generating malware to exploit them—organizations will increasingly turn to managed service providers (MSPs) to accelerate patching as part of a broader effort to strengthen application security. AI models...
The growing role of IT service providers in the cloud era
A global survey of 1,800 senior IT decision-makers at organizations with more than 1,000 employees finds that a full 81 percent either fully outsource or rely on professional services for cloud-related needs. Conducted by the market research firm Radius Tech...
