Ten things MSPs should focus on to mitigate economic downturn caused by COVID-19
The COVID-19 pandemic is clearly driving a wave of economic disruption from which no managed services provider (MSP) will be immune. However, as organizations move to implement business continuity plans, many of them are turning to MSPs. In fact, there...
MSP community starts to circle the cybersecurity wagons
It appears the managed services provider (MSP) community may finally be coming to the conclusion that it’s time to come to each other’s mutual aid, rather than hanging separately. CompTIA has announced it will be assuming the leadership of a...
MSPs need to help clients update business continuity plans ASAP
Managed service providers (MSPs) have a lot more to share than they realize when it comes to teaching organizations how to work remotely. Beyond providing secure connectivity, many MSPs tend to have large amounts of expertise in maintaining business continuity...
The best and worst of data protection times are upon MSPs
A survey of nearly 1,000 IT professionals published finds that when it comes to data protection, it is truly the best and worst of times. Conducted by The Ponemon Institute on behalf of Experian, a provider of IT services, the...
Coronavirus will drive organizations toward MSPs for remote computing expertise
The global spread of the COVID-19 coronavirus is driving more employees to work from home. Meanwhile, many organizations are starting to discover just how unprepared they are to enable every employee to work outside the office. It’s one thing to...
The cloud opportunity for MSPs extends well into on-premises IT environments
There’s no doubt that the rate application workloads are moving into the public clouds is starting to accelerate. However, it is less clear what the biggest opportunities are for managed service providers (MSPs). There is money to be made by...
Survey identifies data protection as top service being delivered by third-parties
A survey of 110 IT decision-makers based in the U.S. suggests that the reliance on third-party IT services is starting to increase as IT becomes more complex. Conducted by US Signal, a provider of data center services, the survey finds...
Compliance mandates provide a boon to MSPs
Most business executives are not especially fond of regulations. However, it turns out the need to comply with a myriad of regulations has been something of a boon to managed service providers (MSPs). A survey of 50 MSPs conducted by...
Cybersecurity attacks on MSPs begin to shake customer confidence
The interest in managed security services is on the rise. However, it turns out that it’s not only becoming more difficult to deliver those services, customers of managed security service providers (MSSPs) are also becoming less satisfied. Dark Cubed, a...
Talent crunch gets tighter as IT salaries rose sharply in 2019
Most IT service providers are competing against much larger organizations for a very finite amount of IT talent. The trouble is finding and retaining IT talent keeps getting more expensive. The annual free global survey of 12,200 IT professionals published...