Mike Vizard

All posts by Mike Vizard

Mike Vizard has covered IT for more than 25 years, and has edited or contributed to a number of tech publications including InfoWorld, eWeek, CRN, Baseline, ComputerWorld, TMCNet, and Digital Review. He currently blogs for IT Business Edge and contributes to CIOinsight, The Channel Insider, Programmableweb and Slashdot. Mike blogs about emerging cloud technology for Smarter MSP.

MSPs need to get ahead of coming IT rebellion

MSPs need to get ahead of coming IT rebellion

A survey of 1,003 individuals, published this week by Eagle Hill Consulting, confirms what most managed service providers (MSPs) have long known in their hearts: more than three quarters (78 percent) respondents said technology makes their job harder. Most IT...

/ April 8, 2021
World Backup Day should focus on the recovery experience

World Backup Day should focus on the recovery experience

The annual arrival of World Backup Day on the day before April Fool’s Day may not get the level of recognition it deserves, but it does provide a useful construct for managed service providers (MSPs) to draw attention to an...

/ March 31, 2021
Shift to work from anywhere presents major MSP challenge

Shift to work from anywhere presents major MSP challenge

Most managed service providers (MSPs) today manage a large number of endpoints on behalf of a wide range of clients. So, it makes sense that many MSPs will have a keen interest in understanding how employees might be returning to...

/ March 24, 2021 / 2 Comments
MSPs should bet on all platforms to win

MSPs should bet on all platforms to win

There’s been an ongoing debate about the relative strategic importance of public clouds versus on-premises IT environments for several years. The general consensus today is that the deployment of on-premises servers will continue to decline as more workloads shift to...

/ March 17, 2021
Reliance on open source software expands opportunities for MSPs

Reliance on open source software expands opportunities for MSPs

One of the most attractive things about open source software is that it’s free. Many IT professionals routinely download it simply because they don’t have to get approval from anybody. And quite a few IT organizations have even gone so...

/ March 11, 2021
MSPs find opportunity in cloud security gaps

MSPs find opportunity in cloud security gaps

Cloud security issues are creating a major opportunity for managed service providers (MSPs) as organizations of all sizes continue to struggle with the shared responsibility model that cloud service providers require customers to embrace. A survey of 303 IT professionals...

/ March 3, 2021 / 1 Comment
Digital business transformation depends on managed integration

Digital business transformation depends on managed integration

One of the things that organizations are starting to appreciate more is how pivotal managed integration capabilities are, when it comes to achieving any digital business transformation goal. The challenge they all face is that most organizations are not especially...

/ February 24, 2021
Hybrid clouds will require lots of external IT expertise

Hybrid clouds will require lots of external IT expertise

The rate at which organizations have been moving workloads to the cloud has clearly accelerated in the last year, primarily because the COVID-19 pandemic made it challenging to deploy applications in an on-premises IT environment. However, it’s not like on-premises...

/ February 17, 2021
Data is still what keeps IT leaders up at night

Data is still what keeps IT leaders up at night

The single most important attribute any managed services provider (MSP) can arguably have is empathy for their customers. If the customer doesn’t think their MSP is feeling their pain the odds that they will go find someone else who does,...

/ February 10, 2021
MSPs need to take charge of IT trends in the post COVID-19 era

MSPs need to take charge of IT trends in the post COVID-19 era

One of the consistent themes that has emerged during the COVID-19 pandemic as it pertains to IT is that, rather than witnessing massive shifts in how IT is employed, there’s simply been an acceleration of adoption. Everything from videoconferencing to...

/ February 3, 2021