Category: Tech Insight

IT equipment lifecycle
Extended lifecycle of IT equipment starts to force the managed services issue

Extended lifecycle of IT equipment starts to force the managed services issue

Most solution providers have added managed services to their portfolio to one degree or another. But, arguably far too many of them are still dependent on reselling products as their primary source of revenue. A new survey of 1,372 IT...

/ August 23, 2018
Data management issues are about to create a major opportunity for MSPs

Data management issues are about to create a major opportunity for MSPs

Given the extensive history most IT organizations have managing data leveraging all information to drive a wide variety of digital processes should be a simple enough proposition. But it turns out melding data sources is anything but easy. A new...

/ August 21, 2018
network management
Network Management: In Search of a Few Good GUIs

Network Management: In Search of a Few Good GUIs

Most of the time, interacting with electronic devices is as simple as point and click. In many instances, you don’t even have to think very hard about where to point, thanks to the richly intuitive tools that have evolved out...

/ August 20, 2018
Tech Time Warp: The backstory behind your HP printer

Tech Time Warp: The backstory behind your HP printer

For the modern user, HP is just another big-name brand in the world of PCs and printers. But the history of Hewlett Packard (which incorporated on Aug. 18, 1947) is downright charming — and predates the start of Apple, Microsoft,...

/ August 17, 2018
Modernization of IT services potentially cuts both ways for MSPs

Modernization of IT services potentially cuts both ways for MSPs

A major shift in terms of how IT services are monitored and managed that is being driven by a need to correlate events in real time creates both risk and opportunity for managed services providers (MSPs). A survey of 100...

/ August 16, 2018
Tech Time Warp: Microsoft Issues Alert on Blaster Worm

Tech Time Warp: Microsoft Issues Alert on Blaster Worm

Fifteen years ago, Microsoft had a big problem on its hands. Machines running Windows 2003/XP/2000/NT were being infected by a nasty worm known as Blaster. On Aug. 11, 2003, Microsoft issued an alert warning of Blaster, which exploited a vulnerability...

/ August 10, 2018
Survey finds digital business transformation driving more reliance on MSPs

Survey finds digital business transformation driving more reliance on MSPs

As IT organizations begin to play a much more strategic role in the digital business era a new survey suggests they are relying more on managed service providers (MSP) to handle fundamental operational tasks. A new survey of 404 IT...

/ August 9, 2018
Starting gun has fired in MSP race to deliver Kubernetes services

Starting gun has fired in MSP race to deliver Kubernetes services

Managed services based on Docker containers running on top of Kubernetes clusters are starting to proliferate beyond the reach of any single public cloud. A new survey of 576 IT leaders published by Diamanti, a provider of bare-metal servers optimized...

/ August 7, 2018
Tech Time Warp: Code Red worm puts users on high alert

Tech Time Warp: Code Red worm puts users on high alert

Following a month of DDoS attacks and security bulletins, computer users were on high alert Aug. 1, 2001, as they waited to see whether the Code Red Worm would reappear to wreak more havoc.

/ August 3, 2018
CompTIA CEO advises channel partners to mind the widening managed services gap

CompTIA CEO advises channel partners to mind the widening managed services gap

CompTIA CEO Todd Thibodeaux is warning solution providers that have not yet made the transition to business models based on managed services will soon discover the gap they will need to cross to make that transition is only going to...

/ August 2, 2018