Category: Tech Insight

MSPs need to take note of AIOps momentum

MSPs need to take note of AIOps momentum

Like a lot of emerging technologies, the rise of AIOps is one of those IT trends that is about to sharply cut both ways for managed service providers (MSPs). While there’s some dispute as to where the line between automation...

/ May 2, 2019 / 1 Comment
Ask an MSP Expert: How can an RMM tool help my MSP business?

Ask an MSP Expert: How can an RMM tool help my MSP business?

Q: I am a relatively new MSP, with two technicians who are keeping up with the demand of several customers. My techs have been asking for a remote monitoring and management tool. Is this necessary, and how can an RMM...

/ April 29, 2019
Tech Time Warp: Chernobyl virus turns twenty

Tech Time Warp: Chernobyl virus turns twenty

Twenty years ago, after dealing with the aftermath of the Melissa virus — launched on March 26 — network administrators weren’t prepared for what happened next. A month later, on April 26, a particularly nasty version of the CIH virus known as...

/ April 26, 2019
MSPs need to decide where to focus their cloud efforts

MSPs need to decide where to focus their cloud efforts

Amazon Web Services (AWS) and Microsoft have pulled away from the rest of the cloud service provider pack. In terms of market share, Microsoft as witnessed by its most recent financial results is making gains to the increased consumption of...

/ April 25, 2019
Diverse scope of IoT opportunity for MSPs ahead

Diverse scope of IoT opportunity for MSPs ahead

By now, it should be apparent to all managed service providers (MSPs) that the rise of the Internet of Things (IoT) represents a major opportunity to increase the size and scope of the portfolio of services they offer. Less clear,...

/ April 23, 2019
Tech Time Warp: The hidden surprises of technology Easter eggs

Tech Time Warp: The hidden surprises of technology Easter eggs

Have you ever typed “answer to life, the universe, and everything” into Google? In a nod to The Hitchhiker’s Guide to the Galaxy, Google returns “42” as a calculator result. Or perhaps you’ve noticed a white X in front of...

/ April 19, 2019
Sizing up the scope of the 5G networking opportunity for MSPs

Sizing up the scope of the 5G networking opportunity for MSPs

There’s a lot of buzz and excitement these days around 5G wireless networks. Over the next several years, the availability of more bandwidth will drive adoption of a variety of emerging use cases. These use cases will involve everything from...

/ April 18, 2019
Open source movement pushes limits of available IT expertise

Open source movement pushes limits of available IT expertise

The rate at which organizations are adopting open source software appears to be approaching a tipping point, in terms of the ability of internal IT teams to absorb it.

/ April 16, 2019
Tech Time Warp: Apple co-founder Ronald Wayne says goodbye after only 12 days

Tech Time Warp: Apple co-founder Ronald Wayne says goodbye after only 12 days

They say hindsight is 20/20, or — in the case of Apple’s lesser-known third co-founder Ronald Wayne — billions of dollars. On April 1, 1976, Wayne drew up a contract with Steve Jobs and Steve Wozniak to found Apple Computer...

/ April 12, 2019
It is the best and worst of times to be an IT services provider

It is the best and worst of times to be an IT services provider

Every savvy solution provider knows that IT is, and always will be, in a perennial state of disruption. The only thing that ever really changes is the rate at which that disruption occurs.

/ April 11, 2019