Tag: Managed services
The new way to look at managed services
Have any of these thoughts about your MSP business recently crossed your mind? “I’m not able to charge a rate that serves my business well.” “I’m absorbing all the security risks for my client without increasing the cost.” “I’m unable...
Survey identifies data protection as top service being delivered by third-parties
A survey of 110 IT decision-makers based in the U.S. suggests that the reliance on third-party IT services is starting to increase as IT becomes more complex. Conducted by US Signal, a provider of data center services, the survey finds...
Service for tracking products specifically employed by MSPs enters beta
While there is no shortage of online sites that compare products for end users, the number of sites that provide a similar service for managed service providers (MSPs) has been comparatively slight. MSP Navigator is now beta testing a namesake...
MSPs as my co-pilot: How managed services are evolving
With the rate at which workloads have been moving public clouds, it may not come as a surprise to managed service providers (MSPs) that capital spending in hyperscale environments is increasing. A survey of 200 IT decision makers published by...
How to build out your services as an MSP
Looking back can teach us a lot about our future. Just like many other MSPs, we have been on the journey of shifting from a value-added reseller to offering managed services. While we may be utilising different technologies now, we...
How to stay sane in managed services
As a managed services provider (MSP), you are tasked with keeping track of multiple clients, projects, and technologies, all with multiple managers working with multiple internal and external resources. What’s the key to achieving this? You need to STAY ORGANIZED!
Reflecting on MSP Day 2019
Now that it’s been awhile since MSP Day 2019, we’re allowing ourselves a sigh of relief, a pat on the back, and the chance to reflect on a successful second outing — and what an outing it was! Riding the...
Percentage of channel partners offering managed services achieves critical mass
It’s been a very long time coming, but it looks like there may finally be more channel partners offering managed services than traditional break-fix services. A survey of subscribers published this week by ChannelPro finds the number of partners offering...
AWS unfurls global managed networking service
Amazon Web Services (AWS) made it abundantly clear this week that the cloud service provider intends to aggressively compete as a provider of managed networking services. This follows the launch of AWS Global Accelerator, a managed service based on the...
Extended lifecycle of IT equipment starts to force the managed services issue
Most solution providers have added managed services to their portfolio to one degree or another. But, arguably far too many of them are still dependent on reselling products as their primary source of revenue. A new survey of 1,372 IT...