Tag: Managed services

Reflecting on Global MSP Day 2020

Reflecting on Global MSP Day 2020

Global MSP Day 2020 has officially come and gone, and was certainly an event to remember. The 2020 edition of MSP Day was the first one to be conducted on a global scale, highlighting the MSP landscape from many different...

/ May 28, 2020
Q&A: Brian Babineau on Global MSP Day’s timely celebration

Q&A: Brian Babineau on Global MSP Day’s timely celebration

With Global MSP Day upon us, Smarter MSP has been reaching out to key players in the managed services industry to gain their perspective on what this international event has to offer. We recently sat down with Brian Babineau, SVP...

/ May 20, 2020
Q&A: An outlook on managed services in the UK

Q&A: An outlook on managed services in the UK

Continuing with our series of MSP spotlight sessions we are hosting in the run up to Global MSP Day on May 21st, we spoke with Simon Gurner, Owner of Sunrise Technologies based in the UK. Simon began his journey in managed services in 2003 and...

/ May 19, 2020
Q&A: A Channel Chief assesses the state of managed services

Q&A: A Channel Chief assesses the state of managed services

As the build to Global MSP Day 2020 continues, Smarter MSP discussed the upcoming virtual event with eight-time CRN Channel Chief, Neal Bradbury. Neal shared his outlook on the current state of the managed services industry and opportunities that will...

/ May 18, 2020
MSP Day 2020 and the evolving Managed Services landscape

MSP Day 2020 and the evolving Managed Services landscape

Help desk services. Network services. IT support. Sound familiar? They should. These three categories continue to top the list of offerings that today’s managed services providers (MSPs) predominantly sell. Their continued ubiquity in the MSP toolkit, along with managed device...

/ May 11, 2020
Q&A: An MSP’s perspective of the evolving managed services landscape

Q&A: An MSP’s perspective of the evolving managed services landscape

As Global MSP Day (held on May 21st) approaches, Smarter MSP is celebrating what it means to be a managed service provider in 2020 by sitting down with your MSP peers to get their feedback on the state of the...

/ April 30, 2020 / 10 Comments
How COVID-19 pandemic will change managed services utterly

How COVID-19 pandemic will change managed services utterly

The market research firm Information Services Group (ISG) is forecasting that global spending on managed services will decline 7 percent for the full 2020 year in the wake of the COVID-19 pandemic. Given the current pause in spending by most...

/ April 22, 2020
The new way to look at managed services

The new way to look at managed services

Have any of these thoughts about your MSP business recently crossed your mind? “I’m not able to charge a rate that serves my business well.” “I’m absorbing all the security risks for my client without increasing the cost.” “I’m unable...

/ March 5, 2020
Survey identifies data protection as top service being delivered by third-parties

Survey identifies data protection as top service being delivered by third-parties

A survey of 110 IT decision-makers based in the U.S. suggests that the reliance on third-party IT services is starting to increase as IT becomes more complex. Conducted by US Signal, a provider of data center services, the survey finds...

/ February 20, 2020
Service for tracking products specifically employed by MSPs enters beta

Service for tracking products specifically employed by MSPs enters beta

While there is no shortage of online sites that compare products for end users, the number of sites that provide a similar service for managed service providers (MSPs) has been comparatively slight. MSP Navigator is now beta testing a namesake...

/ January 9, 2020