Partner Spotlight: MSP strengthens security service offering with Barracuda XDR

Located in Fort Lauderdale, FL, LAN Infotech specializes in Managed IT services, IT consulting, helpdesk services, data backup solutions, business communications, and work-from-home solutions. As an IT Managed Support leader, they strongly believe technology is one of the primary cornerstones of business growth. With the right technological solutions in place, they can focus on helping their clients increase productivity and achieve success. 

Tapping into 24/7/365 coverage 

Michael Goldstein has been CEO of LAN Infotech, a managed service provider (MSP), for over 15 years and is familiar with the cybersecurity challenges organizations face today. “SMBs often lack the in-house expertise and resources to manage advanced cybersecurity threats,” he says. “And a data breach can have devasting consequences, including financial losses, reputational damage and legal repercussions.” 

Michael and the LAN Infotech team needed a solution that could act as an extra set of eyes for its clients’ data and application infrastructure. Something to condense the out-of-control security logs for their team and aggregate alerts and data points across several environments into a single pane of glass. Eventually, the team came across Barracuda XDR and its security operation center (SOC) services. It was necessary that they had 24×7 support and protection from live cyberthreats for themselves, but most importantly their clients. 

Success through partnership 

Goldstein says that using Barracuda XDR allows his MSP to offer higher-level services. “Instead of inundating clients with stacks of paper, we can contact them with specific and relevant information. For example, we might call to ask, ‘Do you have an employee who’s in Turks and Caicos authorized to access your network?’ If it’s a legitimate request, such as a salesperson checking in while on vacation, we can approve it or continue blocking access if it’s not an authorized user.” 

Along with offering high-level services and having access to specific and relevant information, Barracuda XDR allows LAN Infotech to: 

• Gain full visibility of their customers’ environments, receiving between 45-100 alerts per day, a significant time saver to analyzing security logs.
• Reduce incident response time from hours or days to minutes.
• Demonstrate value-add to customers using improved reporting that includes the most relevant data points. 

To learn more about LAN Infotech’s partnership with Barracuda, read the full success story now. 

“It’s also been great to have a vendor we can call and get help when needed. We’re not even close to being Barracuda’s largest client, but they make us feel like we are.” – Michael Goldstein, CEO, LAN Infotech 

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