Tag: AI agents
Survey: IT teams relying on third-party expertise for agentic AI
A survey of 625 IT professionals with cloud computing expertise finds that well over two thirds (69 percent) plan to source agentic artificial intelligence (AI) capabilities through IT or consulting service providers—second only to agentic AI platform vendors, which came...
Wave of AI agents creates major new opportunity for MSPs
The rapid rise of artificial intelligence (AI) agents is unlike any past technology shift. It creates a significant opportunity for managed service providers (MSPs) to expand and enhance their offerings. AI agent adoption accelerates at unprecedented speed A survey of...
AI agents unlock new management opportunities for MSPs
A report from International Data Corp. (IDC) projects that spending on agentic artificial intelligence initiatives will reach $1.3 trillion by 2029. Over the next five years, developers, and organizations will increase the number and complexity of third-party and custom-built AI...
Driving change: The role of AI agents in the channel ecosystem
A report published by the Futurum Group finds that artificial intelligence (AI) tools, applications, agents, and bots are being increasingly used to automate a range of tasks and processes across the channel, particularly in sales, finance, and partner management. AI...
It is time for MSPs to embrace agentic artificial intelligence (AI)
I am willing to bet that almost every managed service provider (MSP) will, or at the very least, experiment with agentic AI in 2025. Rapid advances of large language models (LLMs) to probabilistically manage tasks have led IT vendors, IT...
