Tag: AI agents

Driving change: The role of AI agents in the channel ecosystem
Driving change: The role of AI agents in the channel ecosystem
A report published by the Futurum Group finds that artificial intelligence (AI) tools, applications, agents, and bots are being increasingly used to automate a range of tasks and processes across the channel, particularly in sales, finance, and partner management. AI...

It is time for MSPs to embrace agentic artificial intelligence (AI)
It is time for MSPs to embrace agentic artificial intelligence (AI)
I am willing to bet that almost every managed service provider (MSP) will, or at the very least, experiment with agentic AI in 2025. Rapid advances of large language models (LLMs) to probabilistically manage tasks have led IT vendors, IT...