Tag: AI agents

AI agents
AI agents unlock new management opportunities for MSPs

AI agents unlock new management opportunities for MSPs

A report from International Data Corp. (IDC) projects that spending on agentic artificial intelligence initiatives will reach $1.3 trillion by 2029. Over the next five years, developers, and organizations will increase the number and complexity of third-party and custom-built AI...

/ September 11, 2025
AI
Driving change: The role of AI agents in the channel ecosystem

Driving change: The role of AI agents in the channel ecosystem

A report published by the Futurum Group finds that artificial intelligence (AI) tools, applications, agents, and bots are being increasingly used to automate a range of tasks and processes across the channel, particularly in sales, finance, and partner management. AI...

/ June 19, 2025
It is time for MSPs to embrace agentic artificial intelligence (AI)

It is time for MSPs to embrace agentic artificial intelligence (AI)

I am willing to bet that almost every managed service provider (MSP) will, or at the very least, experiment with agentic AI in 2025. Rapid advances of large language models (LLMs) to probabilistically manage tasks have led IT vendors, IT...

/ January 8, 2025