Tag: generative AI
Generative AI inference engines create MSP opportunities
More organizations are beginning to operationalize generative artificial intelligence (AI). Along with this, many of them will be looking to managed service providers (MSPs) to help them optimally deploy the inference engines that are needed to analyze data in production...
Predictions for the future of AI in cybersecurity
Threat actors are improving their attacks by leveraging artificial intelligence (AI) in every way. AI makes every attack from deepfakes to credential stuffing cheaper, better, and faster. The good news is that the security industry also has access to AI capabilities, and AI-enhanced...
Generative AI is a game-changer for how MSPs demonstrate value
Customers like to have a clear understanding of what’s going on. MSPs hold more than enough data to let customers know what is going on with their services. However, they struggle to transform this data into a useful form that...
How attackers weaponize generative AI through data poisoning and manipulation
The generative AI models that today power chatbots, online search queries, customer interactions, and more are known as large language models (LLMs). The LLMs are trained on vast volumes of data and then use that data to create more data,...
Knowing your AI from your GenAI
For better or worse, artificial intelligence (AI) is a hot topic right now. However, two main forms of AI are being written and spoken about, and it’s essential to understand the difference between them. Note that you may find extra...
How generative AI will transform IT service and support
We are still in the early days, but it’s apparent that generative artificial intelligence (AI) is about to have a major impact on how IT service and support is delivered. Just about every IT vendor is already racing to expose...
AI is on track to transform managed services in 2024
Artificial intelligence is all the rage these days, but many managed service providers (MSPs) have been making use of it in some capacity for years. The main difference is with the rise of generative AI. It’s now becoming possible to...
The race to deliver managed generative AI services is on
While there is a massive amount of interest in all things relating to generative artificial intelligence (AI), the number of organizations that have the skills and resources required to fully exploit it remains limited. Under the hood of generative AI...
Becoming a smarter MSP with AI-powered automation
The problem with being a ‘smarter’ MSP is that it may often require investment. For those who don’t have a rainy day fund set aside, it would mean dipping into the revenue to stay competitive and maintain margin, which can...
Tip Tuesday: Leverage generative AI to improve efficiency
Managed service providers (MSPs) have much to oversee for companies that aren’t even theirs. Day-to-day tasks can become tedious and overwhelming. Even though businesses are finding every excuse to incorporate artificial intelligence (AI), it’s not a signal that they are...
