Tag: IT
Navigating economic challenges requires flexibility
How organizations prefer to acquire IT products and services naturally varies widely from one organization to another. However, savvy managed service providers (MSPs) will need to pivot as macroeconomic conditions continue to change. For example, when interest rates are high,...
MSPs have an opportunity to change the cybersecurity game
For as long as anyone can remember, cybersecurity has been a game of whac-a-mole where resources are hopefully marshaled in time to thwart a threat either before damage is inflicted or, at the very least, as quickly as possible once...
Kubernetes adoption reaching critical mass for MSPs
A survey of 333 IT operations and application development stakeholders directly responsible for Kubernetes in production environments suggests Kubernetes adoption has hit a critical mass point. This means managed service providers (MSPs) will be increasingly relied on to assist with...
Optimism for IT spending in 2024
A survey of 1,000 business leaders in North America and Western Europe conducted by Endava, a provider of managed services, finds a full 81 percent are optimistic about where the economy is heading, with 75 percent planning IT spending and...
Tip Tuesday: Minimize shadow IT risks through communication
Although shadow IT (any IT resource used by employees or end users without the IT department’s approval or oversight) practices come with a laundry list of risks, people often insist on using them. In this edition of Tip Tuesday, we’ll...
Globalization of IT talent starts to contract
Not too long ago, more than a few managed service providers (MSPs) would hire IT talent anywhere they could find affordable resources. But in the current geopolitical climate, those options are severely constrained. The biggest impact has been the result...
Current IT monitoring approaches lead to MSP opportunity
As environments become more complex, the level of satisfaction with existing approaches to IT monitoring is declining. A survey of 500 IT leaders conducted by Method Research on behalf of LogicMonitor finds nearly half of respondents (46 percent) have negative...
Hybrid cloud automation creates MSP opportunity
IT teams are starting to conclude that cloud automation has become too much of a good thing. A global survey of 535 IT leaders conducted by Broadcom finds that more than 81 percent have multiple cloud automation solutions in place,...
CISA looks to rally RMM community to improve MSP security
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) is now focusing on fixing systematic risks in the remote monitoring and management (RMM) tools that most managed service providers (MSPs) employ. The agency, as part of a Joint Cyber Defense Collaborative...
Hybrid clouds spark need for managed platform engineering services
The latest public cloud services market report from International Data Corp. (IDC) finds that revenue grew 23 percent year over year to reach $545.8 billion in 2022. The bulk of those revenues were generated by software-as-a-service (SaaS) platforms (45 percent),...
