Tag: IT

Globalization of IT talent starts to contract

Globalization of IT talent starts to contract

Not too long ago, more than a few managed service providers (MSPs) would hire IT talent anywhere they could find affordable resources. But in the current geopolitical climate, those options are severely constrained. The biggest impact has been the result...

/ November 7, 2023
Current IT monitoring approaches lead to MSP opportunity

Current IT monitoring approaches lead to MSP opportunity

As environments become more complex, the level of satisfaction with existing approaches to IT monitoring is declining. A survey of 500 IT leaders conducted by Method Research on behalf of LogicMonitor finds nearly half of respondents (46 percent) have negative...

/ September 25, 2023
Hybrid cloud automation creates MSP opportunity

Hybrid cloud automation creates MSP opportunity

IT teams are starting to conclude that cloud automation has become too much of a good thing. A global survey of 535 IT leaders conducted by Broadcom finds that more than 81 percent have multiple cloud automation solutions in place,...

/ September 13, 2023
CISA looks to rally RMM community to improve MSP security

CISA looks to rally RMM community to improve MSP security

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) is now focusing on fixing systematic risks in the remote monitoring and management (RMM) tools that most managed service providers (MSPs) employ. The agency, as part of a Joint Cyber Defense Collaborative...

/ September 6, 2023
Hybrid clouds spark need for managed platform engineering services

Hybrid clouds spark need for managed platform engineering services

The latest public cloud services market report from International Data Corp. (IDC) finds that revenue grew 23 percent year over year to reach $545.8 billion in 2022. The bulk of those revenues were generated by software-as-a-service (SaaS) platforms (45 percent),...

/ July 25, 2023
Survey sheds light on SMB IT spending trends

Survey sheds light on SMB IT spending trends

A survey of 375 IT decision-makers within small-to-medium businesses in the U.S. suggests that planned investments in IT in 2023 are contracting slightly because of continuing economic headwinds. Conducted by Analysys Mason, a management consulting firm, the survey finds that...

/ June 14, 2023
A look into IT service provider spending habits

A look into IT service provider spending habits

A survey of nearly 400 IT service providers, MSPs, and other professional service companies finds well over half (58 percent) have increased their suppliers over the past three years, with 26 percent keeping the number of vendors they work with...

/ May 30, 2023
Reining in costs moves to the top of the IT agenda

Reining in costs moves to the top of the IT agenda

In the wake of the economic downturn, the issues that are stressing out senior information technology (IT) leaders have changed. A survey of 200 IT professionals conducted by Torii, a provider of a platform for managing software-as-a-service (SaaS) applications, finds...

/ May 2, 2023
Are you leveraging your data effectively to demonstrate value?

Are you leveraging your data effectively to demonstrate value?

As a customer of an MSP, it is great when everything goes well; no problems mean no need to constantly update things; no downtime to impact the business, and there is no reason to pay attention to what you are...

/ March 29, 2023
Survey sees larger MSPs embracing AIOps

Survey sees larger MSPs embracing AIOps

A global survey of 127 managed service providers (MSPs) with at least $25 million in revenue and more than 500 employees finds that the use of artificial intelligence to manage IT operations has significantly increased. Conducted on behalf of OpsRamp,...

/ March 22, 2023