Tag: Managed service provider

Helping MSPs navigate their first audit with confidence
Helping MSPs navigate their first audit with confidence
Managed service providers (MSPs) are increasingly expected to provide more than just IT support—they’re becoming essential players in helping clients meet compliance and security requirements. Whether you’re building a SOC 2 practice or supporting a healthcare client subject to Health...

Managed services blueprint help provide peace of mind
Managed services blueprint help provide peace of mind
When a customer cancels their managed services contract with a provider, it’s often due to a misunderstanding of the agreed-upon service level. Many customers make assumptions in this area, and what’s more troubling is that the contract rarely defines the...