Tag: Managed service provider

MSPs
Helping MSPs navigate their first audit with confidence

Helping MSPs navigate their first audit with confidence

Managed service providers (MSPs) are increasingly expected to provide more than just IT support—they’re becoming essential players in helping clients meet compliance and security requirements. Whether you’re building a SOC 2 practice or supporting a healthcare client subject to Health...

/ July 23, 2025
Managed service
Managed services blueprint help provide peace of mind

Managed services blueprint help provide peace of mind

When a customer cancels their managed services contract with a provider, it’s often due to a misunderstanding of the agreed-upon service level. Many customers make assumptions in this area, and what’s more troubling is that the contract rarely defines the...

/ February 27, 2025