All posts by Doris Au

Doris is a product marketing manager at Barracuda MSP. In this position, she is responsible for connecting managed service providers with multi-layered security and data protection products that can protect their customers from today’s advanced cyber threats.

Ask an MSP Expert: Stay one step ahead of ransomware attacks

Ask an MSP Expert: Stay one step ahead of ransomware attacks

Ransomware is on the rise. This form of malware is designed to encrypt a victim’s network data and hold it hostage until the requested ransom is paid. Over the past year alone, we’ve seen a steady stream of ransomware attacks...

/ June 15, 2021
Ask an MSP Expert: Bridging the BYOD security gap

Ask an MSP Expert: Bridging the BYOD security gap

Q: BYOD has become a requirement for many of my customers. With the growth of cyberattacks, we need to implement an official BYOD policy that is flexible yet protects our customers. We are finding this to be a hard balance...

/ June 7, 2021 / 1 Comment
Ask an MSP Expert: How can I successfully migrate my RMM tool?

Ask an MSP Expert: How can I successfully migrate my RMM tool?

Q: We want to switch our RMM tool, but I am worried about how this would impact my customers and my technicians. What should I watch out for to ensure a successful migration? Switching an RMM can be a daunting...

/ March 29, 2021
Q&A: How to drive efficiency with Barracuda RMM

Q&A: How to drive efficiency with Barracuda RMM

You may have seen that last week, Barracuda unveiled a new name for its security-centric RMM platform. Formerly known as Barracuda Managed Workplace, it will be called Barracuda RMM moving forward. This change is an exciting step as we continue...

/ March 22, 2021 / 1 Comment
Q&A: A new security opportunity for MSPs in ZTNA

Q&A: A new security opportunity for MSPs in ZTNA

Barracuda MSP recently introduced a new security solution, Barracuda CloudGen Access, to its MSP partners. The solution can help MSPs protect their customers’ resources and data regardless of what device users are using and from where. The innovative Zero Trust...

/ March 15, 2021
Barracuda enhances service offering for security-centric MSPs

Barracuda enhances service offering for security-centric MSPs

Managed service providers (MSPs) are facing a perfect storm. The expanded remote workforce, acceleration of digital transformation, increased rate of cloud adoption, and rapidly evolving threat landscape are all driving a laser-focus on MSP cybersecurity. On top of all this,...

/ March 11, 2021
Best RMM Vendor named by Channel Partner Insights

Best RMM Vendor named by Channel Partner Insights

The year 2020 has brought many changes to how businesses operate. MSPs had to adapt quickly, modifying their service delivery methods to continue effectively serving and securing their customers. An MSP’s RMM tool can play a critical role in how...

/ December 11, 2020
Five steps to building a managed security services offering

Five steps to building a managed security services offering

The turn of the new decade has been eventful. The global pandemic, the shift to a remote workforce, and the ever-growing number of cyberthreats and cyberattacks has made cybersecurity top of mind for businesses of all sizes. Our Evolving Landscape...

/ November 30, 2020
Introducing Managed Workplace 12 SP2

Introducing Managed Workplace 12 SP2

Barracuda MSP is excited to introduce the latest release of its security-centric RMM tool, Managed Workplace. The release of Managed Workplace 12 SP2 highlights Barracuda MSP’s continual effort to innovate and to provide an easy-to-use, easy-to-manage cybersecurity ecosystem for our...

/ September 14, 2020
Ask an MSP Expert: How can an RMM tool help my MSP business?

Ask an MSP Expert: How can an RMM tool help my MSP business?

Q: I am a relatively new MSP, with two technicians who are keeping up with the demand of several customers. My techs have been asking for a remote monitoring and management tool. Is this necessary, and how can an RMM...

/ July 20, 2020