Doris Au

All posts by Doris Au

Doris is a product marketing manager at Barracuda MSP. In this position, she is responsible for connecting managed service providers with multi-layered security and data protection products that can protect their customers from today’s advanced cyber threats.

Ask an MSP Expert: How can I grow my business with existing customers?

Ask an MSP Expert: How can I grow my business with existing customers?

Q: We are constantly trying to grow our business, but the sales process to win a new customer is time-consuming. How can we grow our business with our existing customers? While it is exciting, acquiring new customers is time-consuming and hard to...

/ July 8, 2019
Credential security best practices for your MSP tools

Credential security best practices for your MSP tools

End customers are being targeted and infected with ransomware via their relationships and connections to MSPs, with increasing frequency. Some attackers even go as far as accessing customer credentials from the remote management consoles of the MSP to successfully distribute...

/ June 25, 2019
The best defense against ransomware

The best defense against ransomware

Ransomware has been striking businesses of all sizes, including municipalities, impacting their infrastructures. In the past three months, cybercriminals have successfully attacked six major cities. In each case, the attack brought great inconvenience to the victims. The city of Baltimore...

/ May 21, 2019