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With many small businesses using MSPs as their IT and security providers, it’s imperative for MSPs to partner with vendors that can provide them with security services that can prevent, detect and respond to the increasingly sophisticated cyberthreat landscape.

In our recent study, Spear Phishing: Top Threats and Trends vol.7, it highlighted that email is still the number one threat vector. In fact, it found that ‘an average employee of a small business with less than 100 employees will receive 350 percent more social engineering attacks than an employee of a larger enterprise.  

Earlier this year, Barracuda MSP announced the initial integration of Barracuda Email Protection with Barracuda SKOUT Managed XDR to help MSPs extend their email security services offering with a 24×7 Security Operation Center (SOC). The integration was finalized in a recent release, providing MSPs with additional visibility to their client’s email environment via our centralized dashboard.  

I sat down with Shani Mahler, Product Management Director, to learn more about this integration. 

Q: How does this integration benefit our MSP partners or prospective partners?

A: As any MSP can attest to, email is one of the most difficult attack surfaces to protect. That’s because there are multiple layers of the email infrastructure MSPs have to defend. With many companies, especially SMBs, adopting the cloud and moving their email service to SaaS applications like Microsoft 365, protecting the credentials for these accounts becomes essential. Our research shows that one in five organizations had an account compromised in 2021 and this trend will likely escalate as cybercriminals continue to fine tune their credential harvesting methods, including social engineering and other spear phishing techniques.    

We’ve also observed that once an account has been compromised, the logins of the accounts are coming from countries that are in a different time zone than the victims, such as Nigeria. Attackers don’t consider ‘normal working hours’ when executing an attack. You need 24×7 coverage to be prepared for when a compromise takes place.   

This is why this integration is so important. We are combining our award-winning email protection solutions with our powerful eXtended Detection & Response (XDR) platform that is backed by a team of experts in our 24×7 Security Operations Center. This ensures that any emerging threats, including zero-day, social engineering, and many others, are being monitored and addressed before the attack takes place. 

Q: For MSPs who are using Barracuda Email Protection solutions, what are the benefits to adding Barracuda SKOUT Managed XDR to their portfolio?

A: We know MSPs are busy and the ever-changing cyberthreat landscape has many of them under tremendous strain from the constant battle. Combine that with the ‘great resignation’ that has led to overworked technicians, it has become more difficult for MSPs to deliver comprehensive email security services that their customers need.  

By adding Barracuda SKOUT Managed XDR to your Barracuda Email Protection offerings, you can now confidently offer 24×7 email protection service to your customers, without taxing your employees or stretching your resources thin. Our SOC team proactively monitors for any zero-day threats or breaches that may have occurred on other attack surfaces and moved laterally into email. This allows us to detect threats early so that investigation and remediation can take place quickly, thus minimizing the damage of the attack to your customer. 

Additionally, you will have full visibility to the incidents that were resolved, giving you full access to the information that’s required to demonstrate your value. This can help to ensure customer satisfaction and give you and your customers peace of mind.   

Q: How can an existing MSP partner using Barracuda Email Protection take advantage of this new integration?

A: The process is simple. They can reach out to their Barracuda MSP sales representative to discuss how they can add Barracuda SKOUT Managed XDR to their service offerings.  

Thank you, Shani, for the great information. To learn more about Barracuda SKOUT Managed XDR, please visit our website or request a demo. You can also visit the webinar page on Barracuda’s website to find upcoming opportunities to learn more about these new integrations and capabilities.

Photo: TierneyMJ / Shutterstock


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Posted by Doris Au

Doris is a product marketing manager at Barracuda MSP. In this position, she is responsible for connecting managed service providers with multi-layered security and data protection products that can protect their customers from today’s advanced cyber threats.

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