All posts by Doris Au

Doris is a product marketing manager at Barracuda MSP. In this position, she is responsible for connecting managed service providers with multi-layered security and data protection products that can protect their customers from today’s advanced cyber threats.

Cybersecurity Threat Advisory: Apache CouchDB critical vulnerability

Cybersecurity Threat Advisory: Apache CouchDB critical vulnerability

Apache has released a patch for a critical remote privilege escalation vulnerability in Apache CouchDB 3.2.1 protocol. This vulnerability, if not patched, can allow threat actors to execute code on a targeted server or client without being authenticated. Barracuda MSP...

/ April 29, 2022
Ask an MSP Expert: What is the best way to expand my security service offering? 

Ask an MSP Expert: What is the best way to expand my security service offering? 

Q: We are finding it harder than ever to protect our customers with the security solutions we currently offer. Not only are they generating a lot of alerts, many of which turn out to be false positives once my team...

/ April 18, 2022
Cybersecurity Threat Advisory: GitLab vulnerability could allow account takeover

Cybersecurity Threat Advisory: GitLab vulnerability could allow account takeover

GitLab released an advisory on Thursday, March 31st regarding a new critical vulnerability found in their product, currently being tracked as CVE-2022-1162. This vulnerability can lead to vulnerable account takeover when exploited. GitLab has released a security patch, and Barracuda...

/ April 8, 2022 / 7 Comments
Ask an MSP Expert: How can we streamline our patch management process?

Ask an MSP Expert: How can we streamline our patch management process?

Q: With the increase of cyber attacks and the growing remote workers, what are some best patch management practices to better protect my customers? Patch management serves as a key defense against cyber threats and is also required to ensure...

/ March 8, 2022
Barracuda Networks and Apache Log4j vulnerability

Barracuda Networks and Apache Log4j vulnerability

The Log4j vulnerability has recently made headlines around the world. Concerns around this vulnerability center on the fact that an attacker who can control log messages or log message parameters can execute arbitrary code loaded from LDAP servers when message...

/ December 16, 2021
Ask an MSP Expert: How can I convince customers to add cloud backup?

Ask an MSP Expert: How can I convince customers to add cloud backup?

Q: As an MSP owner, I know how cloud backup serves a vital purpose for protecting my clients’ Microsoft Office 365 environment. How can I best convince my customers that cloud backup is required for Office 365 even if retention...

/ November 29, 2021 / 4 Comments
Prepare for the next cyberattack with a cybersecurity checklist

Prepare for the next cyberattack with a cybersecurity checklist

From the supply-chain attack at the beginning of the year, to the ransomware attack that took down a major pipeline in the United States, cyberattacks have been doing significant damage in recent times. Now, the latest supply-chain attack that some...

/ July 14, 2021
Remote work cybersecurity: Choosing between VPN and ZTNA

Remote work cybersecurity: Choosing between VPN and ZTNA

With many businesses accepting remote and hybrid work models, businesses are now looking to MSPs to evaluate the long-term sustainability of their existing cybersecurity infrastructure to ensure their businesses are protected. For many, this means turning from existing cybersecurity protections...

/ July 5, 2021 / 12 Comments
Ask an MSP Expert: Stay one step ahead of ransomware attacks

Ask an MSP Expert: Stay one step ahead of ransomware attacks

Ransomware is on the rise. This form of malware is designed to encrypt a victim’s network data and hold it hostage until the requested ransom is paid. Over the past year alone, we’ve seen a steady stream of ransomware attacks...

/ June 15, 2021
Ask an MSP Expert: Bridging the BYOD security gap

Ask an MSP Expert: Bridging the BYOD security gap

Q: BYOD has become a requirement for many of my customers. With the growth of cyberattacks, we need to implement an official BYOD policy that is flexible yet protects our customers. We are finding this to be a hard balance...

/ June 7, 2021 / 1 Comment