Doris Au

All posts by Doris Au

Doris is a product marketing manager at Barracuda MSP. In this position, she is responsible for connecting managed service providers with multi-layered security and data protection products that can protect their customers from today’s advanced cyber threats.

Best RMM Vendor named by Channel Partner Insights

Best RMM Vendor named by Channel Partner Insights

The year 2020 has brought many changes to how businesses operate. MSPs had to adapt quickly, modifying their service delivery methods to continue effectively serving and securing their customers. An MSP’s RMM tool can play a critical role in how...

/ December 11, 2020
Five steps to building a managed security services offering

Five steps to building a managed security services offering

The turn of the new decade has been eventful. The global pandemic, the shift to a remote workforce, and the ever-growing number of cyberthreats and cyberattacks has made cybersecurity top of mind for businesses of all sizes. Our Evolving Landscape...

/ November 30, 2020
Introducing Managed Workplace 12 SP2

Introducing Managed Workplace 12 SP2

Barracuda MSP is excited to introduce the latest release of its security-centric RMM tool, Managed Workplace. The release of Managed Workplace 12 SP2 highlights Barracuda MSP’s continual effort to innovate and to provide an easy-to-use, easy-to-manage cybersecurity ecosystem for our...

/ September 14, 2020
Ask an MSP Expert: How can an RMM tool help my MSP business?

Ask an MSP Expert: How can an RMM tool help my MSP business?

Q: I am a relatively new MSP, with two technicians who are keeping up with the demand of several customers. My techs have been asking for a remote monitoring and management tool. Is this necessary, and how can an RMM...

/ July 20, 2020
Q&A: The ‘Best Security Offering’ for MSPs in 2020

Q&A: The ‘Best Security Offering’ for MSPs in 2020

The evolving cyberthreat landscape has made security the top priority for businesses of all sizes. More than ever, it has become imperative for MSPs to incorporate managed security service offerings in their portfolio to continue to succeed and differentiate themselves...

/ June 29, 2020
Ask an MSP Expert: How can we streamline our patch management process?

Ask an MSP Expert: How can we streamline our patch management process?

Q: With the increase of cyber attacks and the growing remote workers, what are some best patch management practices to better protect my customers? Patch management serves as a key defense against cyber threats and is also required to ensure...

/ June 8, 2020 / 4 Comments
Protecting remote workers from COVID-19 phishing attacks

Protecting remote workers from COVID-19 phishing attacks

Q: One of our customers’ remote workers recently clicked a phishing link. While we were able to prevent the attack from ultimately being successful, this is quite concerning, especially since remote workers are not within a secured network. How can...

/ May 18, 2020 / 1 Comment
Planning for an extended remote workforce

Planning for an extended remote workforce

Over the past week, the remote workforce grew exponentially in an effort to ‘flatten the curve’ against COVID-19. While this is a temporary situation, it could have long lasting effects as businesses and the workforce settle into the new routine....

/ March 24, 2020
Protecting remote employees in the time of Coronavirus

Protecting remote employees in the time of Coronavirus

With the growing concern over the spread of coronavirus, also known as COVID-19, there are a growing number of school closures and companies are encouraging employees to work from home when possible. Bloomberg cited that approximately 29 percent of the...

/ March 10, 2020
Demonstrating your value with Managed Workplace RMM

Demonstrating your value with Managed Workplace RMM

Being a managed service provider (MSP) is not easy. Not only do MSPs need to be in tune with the latest and greatest technologies, manage the ever-growing business trends such as cloud computing, remote workforce, secure the right talents for...

/ February 13, 2020