Q&A: The ‘Best Security Offering’ for MSPs in 2020
The evolving cyberthreat landscape has made security the top priority for businesses of all sizes. More than ever, it has become imperative for MSPs to incorporate managed security service offerings in their portfolio to continue to succeed and differentiate themselves...
Ask an MSP Expert: How can we streamline our patch management process?
Q: With the increase of cyber attacks and the growing remote workers, what are some best patch management practices to better protect my customers? Patch management serves as a key defense against cyber threats and is also required to ensure...
Protecting remote workers from COVID-19 phishing attacks
Q: One of our customers’ remote workers recently clicked a phishing link. While we were able to prevent the attack from ultimately being successful, this is quite concerning, especially since remote workers are not within a secured network. How can...
Planning for an extended remote workforce
Over the past week, the remote workforce grew exponentially in an effort to ‘flatten the curve’ against COVID-19. While this is a temporary situation, it could have long lasting effects as businesses and the workforce settle into the new routine....
Protecting remote employees in the time of Coronavirus
With the growing concern over the spread of coronavirus, also known as COVID-19, there are a growing number of school closures and companies are encouraging employees to work from home when possible. Bloomberg cited that approximately 29 percent of the...
Demonstrating your value with Managed Workplace RMM
Being a managed service provider (MSP) is not easy. Not only do MSPs need to be in tune with the latest and greatest technologies, manage the ever-growing business trends such as cloud computing, remote workforce, secure the right talents for...
Ask an MSP Expert: How can I make sure my customers are secure online?
Q: One of my customers recently fell victim to a suspicious download from a fraudulent website. How can I prevent this in the future? Attacks through websites are not uncommon. As cybercriminals become more sophisticated with attack vectors such as drive-by downloads and malvertising,...
Security Alert: Microsoft Windows Operating Systems
On January 14th, 2020, Microsoft released a handful of critical patches to address security vulnerabilities. These include Windows CryptoAPI, Windows Remote Desktop Gateway (RD Gateway), and Windows Remote Desktop Client. Any machines running 32- or 64-bit Windows 10 operating systems,...
Content Shield now integrates with Managed Workplace RMM
The modern workforce is becoming more mobile. Often, businesses have remote workers and road warriors with laptops who can connect any time, at any place. Unsurprisingly, this poses security challenges for MSPs tasked with protecting customers who use these devices....
Ask an MSP Expert: What are some factors to consider before switching our RMM?
Q: My existing contract with my RMM vendor is coming up and I am contemplating on switching vendors. I want to make sure that I am using the best tool for my budget and needs. I manage roughly 500 endpoints...