Grant Hamono

All posts by Grant Hamono

Grant Hamono has been running networks and servers since 2001 for businesses and educational institutions of all sizes. He now leads DXM Tech Support, a provider of IT support services to small businesses in Melbourne, Australia

Helping SMBs overcome their technology growth fears

Helping SMBs overcome their technology growth fears

When I started in IT support, most office networks consisted of a server room, some desktop computers, and maybe a few printers and scanners. This meant the default 192.168.1.X range was enough for more than a hundred staff. That’s far...

/ March 18, 2019 / 1 Comment
Top tips for techies handling local business customers

Top tips for techies handling local business customers

You know what drives me nuts? Guys in enterprise roles who see local business IT support as strictly “beginner-level” work. I mean, I get it. From first-hand experience, I know that a LAN for 6 people is much simpler than...

/ February 28, 2019