Kevin Williams

All posts by Kevin Williams

Kevin Williams is a journalist based in Ohio. Williams has written for a variety of publications including the Washington Post, New York Times, USA Today, Wall Street Journal, National Geographic and others. He first wrote about the online world in its nascent stages for the now defunct “Online Access” Magazine in the mid-90s.

Hackers join the back to school rush

Hackers join the back to school rush

Around the world, workers are dealing with the new reality of having their offices at home. But professionals aren’t the only ones needing to adapt to being at home for the long haul; students are too. And MSPs and IT...

/ September 17, 2020
Fake news needs real tools

Fake news needs real tools

As a journalist, I’m often at the forefront of covering major news stories, whether it be a court case or a tornado. The proliferation of “fake news” however, has become a significant issue to the reporting profession. Not only has...

/ September 10, 2020
Malware targeted Windows users in Q1 2020

Malware targeted Windows users in Q1 2020

A new security report released by AV-Test showed some startling, but not surprising, malware statistics. The key takeaway from the study: Computers that run Windows are most prone to attacks by hackers. The AV-Test report discovered that 114 million new pieces of...

/ September 3, 2020
Ask an MSP Expert: Should my MSP have its own company vehicles?

Ask an MSP Expert: Should my MSP have its own company vehicles?

Q: I’m an MSP owner and business is booming. In fact, I’m planning on hiring two technicians to assist me in servicing customers. Should I have them take their own cars on service calls or should I purchase company vehicles?...

/ August 31, 2020 / 1 Comment
MSPs must track HTML smuggling

MSPs must track HTML smuggling

While hackers are always experimenting and innovating to catch up with the latest cybersecurity advances, they are also not afraid to stick with the tried and true. Why? Because it works. Why spend a lot of time and money trying to...

/ August 27, 2020
Municipal contracts and the cybersecurity data to land them

Municipal contracts and the cybersecurity data to land them

A recent note came to me from a Smarter MSP reader about municipal contracts, and what types of cybersecurity data should be used when trying to land municipal contracts. Assuming they are not the only one with questions on this...

/ August 20, 2020
Another cybersecurity view from Africa

Another cybersecurity view from Africa

A couple of weeks ago, I wrote about how South Africa’s MSPs and IT specialists are battling the pandemic and WFH trends. After the article ran, I had the opportunity to speak further on this topic with Dr. Uche Mbanaso,...

/ August 13, 2020
MSPs must watch out for TrickBot

MSPs must watch out for TrickBot

The history of malware is littered with viruses that were created solely to obtain banking information. One of the best known in recent years has been TrickBot, and lately, it has re-emerged with increased intensity. Since at least 2016, TrickBot...

/ August 6, 2020 / 8 Comments
Pandemic cybersecurity in South Africa

Pandemic cybersecurity in South Africa

The coronavirus has brought economic devastation to all parts of the world. As a journalist based in the United States, I understandably tend to focus on the United States. But it’s easy to become so focused on one’s home country that...

/ July 30, 2020
Ask an MSP Expert: Should I monitor my employees?

Ask an MSP Expert: Should I monitor my employees?

Q: Due to the pandemic, my MSP’s employees are now working remotely. I don’t like the idea of “spying” on my employees, but I also miss being able to pop my head in someone’s office to chat and check on work....

/ July 27, 2020 / 1 Comment