AI governance is the new compliance: Are MSPs ready?
MSPs have long had to navigate difficult conversations with clients, whether around regulatory requirements or sensitive cybersecurity matters. They hold the hands of corporate clients and help guide them across the busy and perilous thoroughfares of cybersecurity. One such thoroughfare...
The data loss risk hiding in AI prompts
Data loss prevention (DLP) is still largely frozen in place. But what worked well in 2016 doesn’t work so well today. Back then, data loss occurred in recognizable ways. Someone sent an email, hackers gained access, or a file left...
Why MSPs need AI governance, not AI bans
The instinct is understandable. A client hears that employees are pasting sensitive data into ChatGPT, panics, and says the words every MSP has heard: “Just block it.” It feels like a decision. It feels like control. It is neither. The...
Your clients are already using AI, you just don’t know it yet
What better way to mark Cybersecurity Awareness Month than by talking about one of today’s most overlooked workplace risks: AI. AI is now woven into most workplace IT environments. Employees use ChatGPT, Copilot, Gemini, and dozens of other AI tools...
The AI supply chain: The vendor nobody is watching
As we sit in the middle of Cybersecurity Awareness Month, we’ve talked about supply chain attacks recently. But there’s one part of the chain that still gets overlooked, largely because it’s new. MSPs have spent years learning to scrutinize the...
The smart devices putting SMBs at risk
In 2026, an office is a web of connected devices. The office aquarium. The smart thermostat in the corner. The IP camera above the reception desk. The networked printer down the hall. Most people do not view these devices as...
The MSP guide to managing supply chain risk
In 2026, supply chain attacks have become one of the most feared threats in cybersecurity, and for good reason. When attackers compromise a vendor with privileged access to multiple environments, they do not just breach one organization. They can potentially...
How AI is reshaping the cybersecurity talent pipeline
Through conversations with managed service provider owners, I often hear optimism about AI’s ability to close the cybersecurity talent gap. In Part I of this series, we explored how MSPs can develop talent internally, create career paths, and use AI...
The cybersecurity skills gap isn’t a hiring problem
The cybersecurity talent shortage remains a major challenge in the United States. The number of professionals has not kept pace with demand, and while AI is helping close some gaps, organizations still need skilled people. Despite years of hiring efforts,...
How MSPs can bridge the security leadership gap
CISOs and SMBs are not a combination you often see. Not because SMBs don’t need security leadership. Regulatory pressure, cyber insurance requirements, and customer security questionnaires are making strategic security leadership a necessity. The challenge is cost. A skilled CISO...
