MSPs, MDM and the post-pandemic normal
As COVID-19 vaccines roll out, visions of busy cubicles begin to seem less distant. But the return to full office buildings will only happen gradually and probably not noticeably until the third quarter. Even then, as companies realize savings and...
Cybersecurity predictions for 2021
Last year, the COVID-19 pandemic pretty much dominated everything, which created many challenges for MSPs. What does 2021 hold in the realm of cybersecurity? Unfortunately, perhaps more of the same, according to Hussain Aldawood, Director of Cybersecurity, for Saudi Arabia-based...
How do I track technicians’ work without creating mistrust?
Q: My technicians monitor massive amounts of sensitive data and have access to multiple high-security clearance networks. How can I track them without creating an atmosphere of mistrust? MSP technicians are the guardians of the galaxy when it comes to...
MSPs to face cybersecurity challenges in 2021
Many people hope that, by the end of 2021, we will look back on this year with fonder memories than the previous one. However, we shouldn’t overlook potential peril for MSPs and other cybersecurity stakeholders. Last year, we witnessed an...
A look back at cybersecurity in 2020
As happy as some of us might be to watch 2020 disappearing into the rearview mirror, we should first indulge in our annual look back to see what cybersecurity trends emerged. By learning from what worked and what didn’t, we...
Untrained end users are the biggest threat to cybersecurity
What is the biggest threat to IT infrastructure right now? According to one of Canada’s premier cybersecurity experts, if you answered malware or ransomware or crypto, you’d be wrong. According to Calgary-based cybersecurity leader Sonya Goulet, the most significant risk...
AI poised to make a comeback in 2021
After much fanfare and promise in 2018 and 2019, AI’s role in cybersecurity seemed to fly under the radar in 2020. But AI didn’t go anywhere, and we expect to hear much more about it in 2021. A couple of factors...
Ask an MSP Expert: An overlooked MSP marketing tool
Q: I want to grow my MSP business, but most marketing tactics appear to be outside of my budget. Do you have any ideas? MSPs have many tools at their disposal to generate new business: word-of-mouth, conferences, websites, trade shows,...
Rethinking personally identifiable information in 2021
In a year full of data breaches, ransomware, and phishing, now is a good time to put things into perspective and perhaps rethink data security for the coming year. The fact is, all cybersecurity is created equal, and not all...
Cybersecurity laws: What MSPs need to do
Cybersecurity isn’t just about firewalls and patching. Cybersecurity is also about education and legislation — often, these two go hand in hand. The legislative landscape is continuously evolving as more rules and regulations attempt to add guardrails and protections to...