All posts by Kevin Williams

Kevin Williams is a journalist based in Ohio. Williams has written for a variety of publications including the Washington Post, New York Times, USA Today, Wall Street Journal, National Geographic and others. He first wrote about the online world in its nascent stages for the now defunct “Online Access” Magazine in the mid-90s.

Beware the toads

Beware the toads

It is nearly Spring, and as the weather turns warm, one must watch out for TOADS. No, not the kind that catches flies and hops into ponds. These TOADS are more sophisticated, standing for Telephone Oriented Attack Delivery (TOAD). There...

/ March 9, 2022
Beware of Google Chrome complacency

Beware of Google Chrome complacency

Google Chrome is about as common in office spaces as a water cooler or a coffeemaker. Chrome is also becoming king elsewhere, unless the systems are Macs, and Safari is the browser of choice. With its minimalist, crisp interface and...

/ March 2, 2022 / 7 Comments
MSPs and AVs
MSPs and AVs: The opportunities that lie ahead

MSPs and AVs: The opportunities that lie ahead

I recently had the opportunity to tour a factory in Youngstown, Ohio, and was mesmerized by the fleet of small self-driving trucks, or autonomous vehicles (AVs), that crisscrossed the factory floor. One of the supervisors, who had worked at the...

/ February 23, 2022
Cybersecurity is everyone’s responsibility

Cybersecurity is everyone’s responsibility

This post is part of our ongoing conversations with industry experts about the ever-present problem of data breaches. These breaches usually trace back to the security teams, but everyone, even the average user, is considered a stakeholder in cybersecurity. IBM...

/ February 15, 2022 / 1 Comment
Rising data breaches require extra vigilance and awareness training

Rising data breaches require extra vigilance and awareness training

Data breaches increased by 69 percent in 2021 compared to 2020, according to the Identity Theft Resource Center (ITRC) in its annual report on data breaches. According to the report, the most common causes of data breaches were phishing or...

/ February 14, 2022
Securing 5G cloud infrastructure

Securing 5G cloud infrastructure

5G cybersecurity is becoming a hot topic among MSP owners and engineers. Recently, I’ve spoken to many MSP owners who have had questions. As 5G gradually rolls out in markets across the USA and Canada, its arrival will usher in...

/ January 24, 2022 / 6 Comments
Ask an MSP Expert: Should my MSP have its own company vehicles?

Ask an MSP Expert: Should my MSP have its own company vehicles?

Q: I’m an MSP owner and business is booming. In fact, I’m planning on hiring two technicians to assist me in servicing customers. Should I have them take their own cars on service calls or should I purchase company vehicles?...

/ January 19, 2022
cybersecurity outlook
Cybersecurity in 2022: What’s hot and what’s not

Cybersecurity in 2022: What’s hot and what’s not

This week we feature an MSP’s perspective on what is hot and what is not with regards to cybersecurity in 2022.

/ January 17, 2022 / 7 Comments
2022 Cybersecurity trends: Social engineering, remote work, and training

2022 Cybersecurity trends: Social engineering, remote work, and training

Today, Smarter MSP is continuing its exploration of cybersecurity trends expected to emerge in the year ahead, as well as some surprises from 2021.

/ January 6, 2022
2022 Cybersecurity Outlook, Part 2: Talent Gap, Ransomware, Healthcare

2022 Cybersecurity Outlook, Part 2: Talent Gap, Ransomware, Healthcare

This week, Smarter MSP continues our discussion with Dr. Nur Zincir-Heywood, a cybersecurity specialist and computer science faculty at Dalhousie University in Halifax, Nova Scotia. Key discussion points include specific cybersecurity challenges Canadian businesses need to be paying attention to...

/ December 29, 2021