Kevin Williams

All posts by Kevin Williams

Kevin Williams is a journalist based in Ohio. Williams has written for a variety of publications including the Washington Post, New York Times, USA Today, Wall Street Journal, National Geographic and others. He first wrote about the online world in its nascent stages for the now defunct “Online Access” Magazine in the mid-90s.

The top 5 cybersecurity takeaways from 2019

The top 5 cybersecurity takeaways from 2019

The eggnog is freshly made, the presents are wrapped, and holiday cheer is here. Meanwhile, the MSP maintaining the North Pole network has been busy keeping the servers from crashing and hackers from breaching the wish lists. So now is...

/ December 25, 2019
MSPs need to get in the blockchain game

MSPs need to get in the blockchain game

Blockchain burst onto the scene in a big way over the past decade. It propelled cryptocurrencies to new heights and spawned a whole new class of cybercriminals, with cryptojacking. However, blockchain’s long-hyped benefits to MSPs have been uneven and slow...

/ December 19, 2019
Ask an MSP Expert: How do I persuade my client to invest more in cybersecurity?

Ask an MSP Expert: How do I persuade my client to invest more in cybersecurity?

Q: I have a client with a complex network, but they spend almost nothing on cybersecurity. How do I persuade them that allocating some of their operating budget for cybersecurity expenses is worthwhile? That’s a good question and the answer...

/ December 16, 2019 / 1 Comment
Cybersecurity preparations for the holiday season

Cybersecurity preparations for the holiday season

‘Twas the night before Christmas, and all through the network, not a creature, was stirring, not even a virus. When out on the server, there arose such a clatter, the technician sprang to their portal to see what was the...

/ December 11, 2019 / 1 Comment
The growth of IoMT and what it means for MSPs

The growth of IoMT and what it means for MSPs

We know that IoT is transforming the landscape for MSPs. MSPs that once simply had to monitor and maintain a bare-bones network, now must contend with everything from connected coffeemakers to myriad BYOD items. There is a sub-variant of IoT that’s...

/ December 4, 2019
Cities have a massive need for cybersecurity

Cities have a massive need for cybersecurity

Cities are increasingly making headlines for being crippled by ransomware and other attacks. Such vulnerability isn’t surprising, since municipalities have a growing number of attack vectors and a pool of taxpayer or insurance money that hackers find too tempting to resist....

/ November 27, 2019
Winterizing your IT

Winterizing your IT

From a cybersecurity standpoint, cold and snow don’t make the top 10 list of concerns. Unless snowflakes and sleet pellets become WiFi-connected, winter weather poses little threat. Still, the onset of winter requires some basic preparation for MSPs. Just like...

/ November 20, 2019
Ask an MSP Expert: Is live chat right for your MSP?

Ask an MSP Expert: Is live chat right for your MSP?

Q: Our customers always applaud us for our quick, timely responses. Lately, we have been contemplating live chat to further accelerate our responses. After hearing various opinions from other MSPs, we are undecided on whether this is the best move...

/ November 18, 2019
Cybersecurity defense: Racquetball, rest, and service

Cybersecurity defense: Racquetball, rest, and service

I frequently talk to MSP owners or their technicians and often find them harried and stretched for time. While those descriptors could apply to scores of professions, the stakes of feeling frazzled are high for MSPs. The world of cybersecurity...

/ November 13, 2019
Another ‘-ish’ MSPs need to watch

Another ‘-ish’ MSPs need to watch

When it comes to MSPs, there is one set of letters that causes indigestion: ‘-ishing.’ Phishing is the biggest headache, of course. Successful phishing expeditions have led to many network breaches in businesses large and small. Recently on Smarter MSP,...

/ November 6, 2019