Ask an MSP Expert: Why does my MSP need a Cyber Liability Insurance policy?
Q: My MSP business is growing, and I’m concerned about staying properly insured. I carry the required insurance on our service vans, and I have a general liability policy that a long-time family friend who is also an insurance salesman...
How MSPs can help combat account takeover attacks
Life on the road often requires WiFi-friendly stops at diners and coffee shops. I was on the road recently and ducked into a diner to have some free WiFi with my fries. I was pleased to see the WiFi was...
Artificial intelligence: It’s not just for the bad guys
With warnings coming fast and furious from tech luminaries as diverse as Bill Gates, Elon Musk, and the late Stephen Hawking, to name a few, most of us are conditioned to think of the potential dangers of artificial intelligence in...
Ask an MSP Expert: How can I get better control of my MSP finances?
Q: I’m great at the technical side of the MSP business, and people seem to like our work. In fact, we’ve never been busier. But somehow that’s not showing up in my bottom line. I know that as the owner,...
Threat Spotlight: Advanced polymorphic malware
Imagine having a key that changes shape to fit any lock you might encounter. That’s pretty much what malware creators have at their disposal with advanced polymorphic malware, and it’s a real headache for MSPs tasked with stopping it or,...
VPNFilter malware highlights router vulnerabilities
MSPs are in a good position to weather one of the most recent security threats to rear its head —VPNFilter. But, the recent hack provides a good reminder to pay attention to an unglamorous, often overlooked part of the IT...
MSPs and the law: What you need to know
Security breaches at large retailers, banks, and Equifax have grabbed the lion’s share of headlines recently. Meanwhile, the idyllic image of a small-town Main Street attorney working out of a plate-glass window front office with a shingle hanging outside has...
Little MSP on the Prairie: Cyber threats lurk in the heartland
The Great Plains have romanced explorers and broken the hearts of homesteaders for generations. For the Conestoga wagons traversing the Oregon Trail, the Great Plains were a necessary misery to endure as they headed toward the riches of the west,...
ATM security threats: Jackpotting and beyond
It’s easy to forget ATMs have been around so long. When ATM machines began showing up in my Ohio hometown sometime in the late 1970s, my grandmother found the technology incomprehensible. “Isn’t it nice that the banks give you money?”...
MSPs have to outsmart wily students
There was a time when a teacher using an overhead projector was considered high-tech, but now smartboards, student tablets, smartphones, laptops, and campus-wide networks have turned schools into hubs of connectivity that are often too much for an in-house staff...