Kevin Williams

All posts by Kevin Williams

Kevin Williams is a journalist based in Ohio. Williams has written for a variety of publications including the Washington Post, New York Times, USA Today, Wall Street Journal, National Geographic and others. He first wrote about the online world in its nascent stages for the now defunct “Online Access” Magazine in the mid-90s.

How MSPs can bridge the security leadership gap

How MSPs can bridge the security leadership gap

CISOs and SMBs are not a combination you often see. Not because SMBs don’t need security leadership. Regulatory pressure, cyber insurance requirements, and customer security questionnaires are making strategic security leadership a necessity. The challenge is cost. A skilled CISO...

/ September 8, 2026
Turning regulatory pressure into predictable revenue for MSPs

Turning regulatory pressure into predictable revenue for MSPs

An MSP owner almost needs to be a lawyer or legislator these days to keep up with the ever-changing regulatory landscape or at least have one on speed dial. There is a lot to navigate, from state privacy laws and...

/ September 1, 2026
Cyber insurance is getting pickier: What MSPs need to know

Cyber insurance is getting pickier: What MSPs need to know

A mainstay of American life is that after a disaster, insurance adjusters show up. Whether the damage is caused by wind, flooding, or hail, consumers simply want coverage. Insurers, however, examine the details, exceptions, and requirements before approving a claim....

/ August 25, 2026
The 3-2-1 backup rule isn’t enough anymore

The 3-2-1 backup rule isn’t enough anymore

For decades, the 3-2-1 backup rule has been the mainstay of data protection: keep three copies of your data, on two different types of media, with one copy stored offsite. It was a sound framework for a world where the...

/ August 18, 2026
The hidden costs of backup sprawl

The hidden costs of backup sprawl

A lot of businesses end up with a piecemeal approach to backup. While that’s certainly better than having no backup at all, it often creates a patchwork environment that is far less reliable than it appears. As someone who regularly...

/ August 11, 2026
The MSP playbook for agentic AI

The MSP playbook for agentic AI

For years, AI helped security teams detect threats faster while humans remained responsible for taking action. Agentic AI changes that model. Today’s tools can isolate endpoints, disable accounts, block traffic, and launch remediation workflows automatically. The speed benefits are clear,...

/ August 4, 2026
Deepfakes are now an MSP problem

Deepfakes are now an MSP problem

Not long ago, creating a convincing deepfake required a team of specialists, weeks of production, and significant technical expertise. What a difference a few years make. That world is gone. According to the 2026 HYPR State of Passwordless Identity Authentication...

/ July 28, 2026
Why MFA fatigue attacks keep working

Why MFA fatigue attacks keep working

MFA was supposed to be a virtual panacea. For a while, it worked well. But attackers found a reliable workaround that requires no sophisticated malware or cryptographic expertise—just patience and an understanding of human behavior. MFA fatigue attacks, also called...

/ July 21, 2026
When MFA isn’t enough: The session hijacking problem

When MFA isn’t enough: The session hijacking problem

Good ol’ MFA. It’s the bane of existence for people who want to log in quickly. For cybersecurity professionals, however, MFA has long been a source of reassurance. But some of that confidence is beginning to fade. For years, organizations...

/ July 14, 2026
How MSPs can fix burnout (hint: it’s not more people)

How MSPs can fix burnout (hint: it’s not more people)

SOC burnout has become a festering issue in the MSP world. Symptoms include analysts cycling through client environments, drowning in alerts, and quietly heading for the door. But the experts working closest to the problem say the conversation has been...

/ July 7, 2026