Your clients are already using AI, you just don’t know it yet
What better way to mark Cybersecurity Awareness Month than by talking about one of today’s most overlooked workplace risks: AI. AI is now woven into most workplace IT environments. Employees use ChatGPT, Copilot, Gemini, and dozens of other AI tools...
The AI supply chain: The vendor nobody is watching
As we sit in the middle of Cybersecurity Awareness Month, we’ve talked about supply chain attacks recently. But there’s one part of the chain that still gets overlooked, largely because it’s new. MSPs have spent years learning to scrutinize the...
The smart devices putting SMBs at risk
In 2026, an office is a web of connected devices. The office aquarium. The smart thermostat in the corner. The IP camera above the reception desk. The networked printer down the hall. Most people do not view these devices as...
The MSP guide to managing supply chain risk
In 2026, supply chain attacks have become one of the most feared threats in cybersecurity, and for good reason. When attackers compromise a vendor with privileged access to multiple environments, they do not just breach one organization. They can potentially...
How AI is reshaping the cybersecurity talent pipeline
Through conversations with managed service provider owners, I often hear optimism about AI’s ability to close the cybersecurity talent gap. In Part I of this series, we explored how MSPs can develop talent internally, create career paths, and use AI...
The cybersecurity skills gap isn’t a hiring problem
The cybersecurity talent shortage remains a major challenge in the United States. The number of professionals has not kept pace with demand, and while AI is helping close some gaps, organizations still need skilled people. Despite years of hiring efforts,...
How MSPs can bridge the security leadership gap
CISOs and SMBs are not a combination you often see. Not because SMBs don’t need security leadership. Regulatory pressure, cyber insurance requirements, and customer security questionnaires are making strategic security leadership a necessity. The challenge is cost. A skilled CISO...
Turning regulatory pressure into predictable revenue for MSPs
An MSP owner almost needs to be a lawyer or legislator these days to keep up with the ever-changing regulatory landscape or at least have one on speed dial. There is a lot to navigate, from state privacy laws and...
Cyber insurance is getting pickier: What MSPs need to know
A mainstay of American life is that after a disaster, insurance adjusters show up. Whether the damage is caused by wind, flooding, or hail, consumers simply want coverage. Insurers, however, examine the details, exceptions, and requirements before approving a claim....
The 3-2-1 backup rule isn’t enough anymore
For decades, the 3-2-1 backup rule has been the mainstay of data protection: keep three copies of your data, on two different types of media, with one copy stored offsite. It was a sound framework for a world where the...
