How MSPs can fix burnout (hint: it’s not more people)
SOC burnout has become a festering issue in the MSP world. Symptoms include analysts cycling through client environments, drowning in alerts, and quietly heading for the door. But the experts working closest to the problem say the conversation has been...
Nation-state tactics are now in criminal hands
Government-backed hackers once reserved these techniques for targeted campaigns. Today, those techniques appear in everyday malware. For MSPs, the distinction between “targeted” and “opportunistic” attacks is disappearing. “The line between nation-state attacks and criminal attacks is disappearing faster than many...
What MSPs should know in the age of AI
Employees aren’t waiting for IT’s permission to use AI. They’re connecting ChatGPT plugins, Grammarly, Notion AI, and dozens of other tools directly to work accounts. In many cases, they are uploading sensitive company data to third-party servers that nobody in...
The hidden data risks of MSP acquisitions
MSP consolidation is accelerating, yet most clients treat an acquisition as a routine business update—a new logo on invoices or a new account manager. In reality, far more is changing behind the scenes than branded T-shirts and welcome kits. In...
Password managers: Your greatest defense or biggest weakness?
Passwords remain a cybersecurity mainstay, surviving despite years of predictions about their demise. Even with constant warnings from security professionals, users still rely on weak choices—like a dog’s name or home address. So, what is an MSP to do? For...
The rise of the part-time hacker
Hackers have always run the gamut—from the college kid in his parents’ basement to the nation-state in a sophisticated bunker. There has always been a gap between what an individual hacker could accomplish and what a well-funded nation-state could achieve....
IoT threats in 2026: The blind spot MSPs can’t afford to ignore
Cybersecurity experts have warned about IoT threats for years. But as the IoT security landscape continues to expand and evolve, so do the risks—making this a topic worth revisiting. While solutions to secure IoT devices exist, MSPs must stay immersed...
Patch management: The basics still matter
Patching is such a core part of MSP DNA that it’s easy to overlook. I’ve talked with many MSP owners who get pulled into the latest, most urgent cyberthreats—only to lose sight of the basics: patching. Patching is the cybersecurity...
The compliance trap: checking boxes isn’t the same as being secure
When businesses pass a SOC 2 audit, complete a HIPAA assessment, or earn a Cyber Essentials certification, there’s often a sense of relief—the work is done. In reality, that moment is where risk often begins. “Compliance frameworks establish a baseline,”...
How MSPs close the cloud migration security gap
When a client migrates to Microsoft 365 or Google Workspace, the instinct is to declare victory once emails are flowing, files are accessible, and users are productive again. The project feels complete. Except it isn’t, because security didn’t make the...
