Salaries for IT pros with cloud expertise present MSP challenge
As the number of workloads shifting to the cloud continues to accelerate, one of the biggest limitations in terms of the addressable market for managed service providers (MSPs) is now the salaries of the IT professionals that have the expertise...
Survey shows MSPs gaining ground with SMEs
A survey of 1,007 IT decision makers at small-to-medium enterprises (SMEs) in the U.S. and United Kingdom suggests that managed service providers (MSPs) are now being viewed as more essential than ever before.
Zero-trust IT creates major opportunity for MSPs
Interest levels in approaches to creating zero-trust IT environments are now reaching a zenith. A survey of 800 IT and security professionals, conducted by The Cloud Security Alliance (CSA), finds 94 percent of respondents are in the process of implementing...
Remote work has forever changed managed services
When the shift to remote work first occurred, there was a sense that no matter how bad the COVID-19 pandemic became there would be a return to the office. Two years later the pandemic is still with us, and the...
Multi-cloud is here to stay
A survey of 360 CIOs and IT leaders in the US and the United Kingdom finds 82 percent of respondents have adopted multiple clouds, with more than three-quarters (78 percent) deploying workloads in more than three public clouds. Conducted by...
New security guidance will raise cost of delivering managed service
The cybersecurity authorities of the United Kingdom, Australia, Canada, New Zealand and the United States have issued an alert to notify managed service providers (MSPs) of an increase in malicious cyber activity and provide best practice security guidance for how...
Tips for MSPs to weather the economic storm
A major downturn in the global economic outlook is causing business and IT executives to reevaluate their IT spending priorities. In the wake of spiraling inflation driven by the ongoing conflict in Ukraine and rising oil prices, many of the...
Lack of confidence in network operations creates MSP opportunity
A survey of more than 400 network infrastructure and operations professionals from Fortune 500 companies suggests a growing lack of confidence in internal network operations teams may be creating an opportunity for managed service providers (MSPs). Conducted by Enterprise Management...
Patch management continues to be an MSP opportunity
One of the dirty secrets of IT is that even when organizations are aware of a critical vulnerability, they are often unable to do much about it. In some cases, they are unaware if they are using a software component...
Survey finds SMBs that lack incident management may not survive ransomware
A survey of 1,200 small to medium-sized businesses (SMBs) finds nearly half would not survive a ransomware attack that caused their data to become inaccessible for three days, while 75 percent said they expect they might survive anywhere from three...
