SMBs’ security vs. headcount decision creates MSP opportunity
Business executives in the wake of the COVID-19 pandemic are now wrestling with some critical decisions that are likely to define their relationships with managed service providers (MSPs) for many years to come. A survey of over 1,000 business decision...
Reliance on IT outsourcing to double in next 18 months
A global survey of 1,250 business and IT leaders published by NTT finds the number of organizations that plan to outsource some aspect of IT environments in the next 18 months will double. According to the survey, 23 percent of...
MSPs need to focus on IT management consolidation
The need to consolidate the management of IT has never been more acute. In the wake of the COVID-19 pandemic organizations of all sizes will be moving to reduce IT costs as much as possible. A survey of 1,300 IT...
MSPs should prepare now for the ‘new normal’
A survey of 305 finance leaders in the U.S. published this week by PwC offers some indication as to what degree working from home is about to become the new normal in the wake of the COVID-19 pandemic. Nearly half...
How COVID-19 pandemic will change managed services utterly
The market research firm Information Services Group (ISG) is forecasting that global spending on managed services will decline 7 percent for the full 2020 year in the wake of the COVID-19 pandemic. Given the current pause in spending by most...
MSPs must focus on modernizing business continuity plans
By now it’s become apparent just how woefully inadequate the business continuity plans most organizations had in place, if they existed at all, were prior to the COVID-19 pandemic. Most organizations assume a level of disruption that would last, at...
MSSPs need to strike careful economic balance
Justifying the value of cybersecurity has always been a challenge because managed service providers (MSPs) are trying to ascribe a cost to an event they hopefully prevented from occurring in the first place. In effect, defining the savings derived from...
Ten things MSPs should focus on to mitigate economic downturn caused by COVID-19
The COVID-19 pandemic is clearly driving a wave of economic disruption from which no managed services provider (MSP) will be immune. However, as organizations move to implement business continuity plans, many of them are turning to MSPs. In fact, there...
MSP community starts to circle the cybersecurity wagons
It appears the managed services provider (MSP) community may finally be coming to the conclusion that it’s time to come to each other’s mutual aid, rather than hanging separately. CompTIA has announced it will be assuming the leadership of a...
MSPs need to help clients update business continuity plans ASAP
Managed service providers (MSPs) have a lot more to share than they realize when it comes to teaching organizations how to work remotely. Beyond providing secure connectivity, many MSPs tend to have large amounts of expertise in maintaining business continuity...
