Mike Vizard

All posts by Mike Vizard

Mike Vizard has covered IT for more than 25 years, and has edited or contributed to a number of tech publications including InfoWorld, eWeek, CRN, Baseline, ComputerWorld, TMCNet, and Digital Review. He currently blogs for IT Business Edge and contributes to CIOinsight, The Channel Insider, Programmableweb and Slashdot. Mike blogs about emerging cloud technology for Smarter MSP.

ransomware
Ransomware driving backup and recovery conversations for MSPs

Ransomware driving backup and recovery conversations for MSPs

Backup and recovery may not have always been the sexiest of IT topics, but thanks to the rise of ransomware it is now one of the hottest. The single most effective defense against ransomware is an ability to recover an...

/ July 26, 2016
CompTIA study: MSPs gearing up to add more services

CompTIA study: MSPs gearing up to add more services

Managed service providers are ready to expand. A full 59 percent of the 400 U.S.-based MSPs surveyed by CompTIA plan to increase the number of managed services they provide. Managed print services (32 percent), help desks (31 percent), virtual desktops, and database...

/ July 21, 2016
managed security services
Changes in attack patterns create demand for managed security services

Changes in attack patterns create demand for managed security services

While managed security services providers (MSSPs) have been remotely managing firewalls and anti-virus software deployments for years, it’s become clear over the past 12 months that new classes of threats are doing an end run around those core security technologies. For...

/ July 19, 2016
technology policy
Technology policy becomes mainstream campaign issue

Technology policy becomes mainstream campaign issue

Regardless of what side of the political aisle anyone hails from, there is some general agreement that more needs to be done by the next President of the United States to make sure the U.S. remains competitive from a technology...

/ June 30, 2016
Time to focus on customer renewal rates in age of the cloud

Time to focus on customer renewal rates in age of the cloud

When it comes to selling IT solutions in the age of the cloud, the biggest change for IT service providers is the emphasis that needs to be placed on customer renewal rates for services that are sold as a subscription....

/ June 23, 2016
security breach
The growing importance of security breach incident management

The growing importance of security breach incident management

How an IT organization handles a breach is now arguably more important to the business affected than all the time and effort they put into preventing one from happening. In this day and age, some kind of breach is now...

/ June 14, 2016
crossing the it selling chasm
Geoffrey Moore shares advice on how to cross the IT selling chasm

Geoffrey Moore shares advice on how to cross the IT selling chasm

When it comes to selling an IT project, many IT vendors and their partners have come to appreciate that the part of the budget controlled by the internal IT organization only represents a few percentage points of the total operational...

/ June 9, 2016
ransomware 3
Ransomware exposes poor data management hygiene

Ransomware exposes poor data management hygiene

As ransomware attacks continue to proliferate, the soft underbelly of IT — how organizations often manage their data in a cavalier manner — is finally being exposed. Ransomware combines social engineering techniques, malware, and encryption to take an organization’s data hostage. As...

/ April 28, 2016
fbi malware
The FBI wants to see your malware

The FBI wants to see your malware

The Federal Bureau of Investigation (FBI) would like IT services providers and their customers to share their malware with them. As part of its ongoing efforts to combat cybercriminals, the FBI has developed a massive database of malware that it...

/ April 21, 2016
Are you a victim of service catalog sprawl?

Are you a victim of service catalog sprawl?

The number of catalogs the average organization is able to provision services through is starting to spin out of control. A new survey of 766 technical support professionals conducted by HDI Research finds that 85 percent of IT professionals now identify...

/ April 7, 2016