Most organizations are planning to fail when it comes to disaster recovery
A survey of 700 IT professionals published this week by Spiceworks, a provider of IT tools distributed via an online IT community, finds that 95 percent of IT organizations have a disaster recovery (DR) plan. However, the survey data also...
Battle for control over network services for remote offices is about to begin in earnest
There are very few organizations that are satisfied with the quality of the virtual private network (VPN) experience being provided to their end users. Most VPNs are cumbersome to use and challenging to secure and manage.
Gartner: Spending on IT services set to top $1 trillion
Global spending on IT services will exceed $1 trillion for the first time in 2019, according to a report published this week by Gartner. Revealed during the annual Gartner Symposium / ITxpo 2018 conference, the latest forecast predicts spending on...
CompTIA survey finds a modern IT channel transformed
A “7th State of the Channel: Trends in the Technology Ecosystem” report from the industry trade association CompTIA suggests that managed services have finally emerged as the top driver of revenue for channel partners. Specifically, the survey of 400 IT...
MSPs need to stay relevant in the age of the cloud
There are two inexorable facts about cybersecurity and email that managed service providers (MSPs) can’t ignore. The first is that for all intents and purposes, email has become a cloud service. There may be some organizations still running a Microsoft...
Cloud infrastructure monitoring has become a critical customer pain point
Resistance to external service providers remains high within many internal IT organizations largely because of two issue: pride and fear. Too many IT teams are reluctant to admit they might need help. If they admit they do need help, they’re...
Data may be the new oil, but the refineries are broken
Data is clearly the new oil in the age of digital process transformation, but as it turns out, much work still needs to be done before that data can be refined. A survey of 200 CIOs conducted by ASG Technologies,...
SMBs prioritize finance, cloud computing, security, and digital marketing
While IT spending may not grow all that much in 2019, it turns out how those budgeted dollars are being allocated is shifting, especially among small-to-medium businesses (SMBs) A new survey of 700 SMBs published by the market research firm...
Open source technologies poised to transform delivery of network services
Increased confidence in a broad range of open source technologies suggests that the way networking services are delivered is about to fundamentally change. A survey of 150 professionals working across 98 different service providers conducted by Heavy Reading on behalf...
Threat hunting could be very good for managed services providers
In their zeal to be seen to be doing more about cybersecurity, vendors are increasingly embedding threat monitoring capabilities within a variety of applications to make it easier to hunt for malware. But even when vendors decide to make threat detection...
