How MSPs can use investments in analytics as a customer litmus test
The strain that IT organizations are under as they try to support ever increasing amounts of data using antiquated IT infrastructure is starting to show. A survey of 230 IT professionals conducted by Syncsort, a provider of tools for managing...
MSPs need to embrace more agile approaches to managing IT
A survey published this week by Google suggests that the rate of change in IT environments that managed service providers (MSPs) will need to absorb in the years ahead is about to significantly accelerate. The global survey of 1,100 business...
Cloud monitoring emerges as significant opportunity for MSPs
In an ideal world a managed service provider (MSP) would find themselves involved in the building and deploying of cloud applications every step of the way. However, the reality is many organizations are both building new cloud applications and lifting...
IT modernization initiatives begin to gain momentum
Most business and IT leaders intuitively understand that legacy IT applications and infrastructure make their organization less agile. That’s become a significant issue because most of them are also keenly aware of the need to embrace digital business transformation initiatives...
Percentage of channel partners offering managed services achieves critical mass
It’s been a very long time coming, but it looks like there may finally be more channel partners offering managed services than traditional break-fix services. A survey of subscribers published this week by ChannelPro finds the number of partners offering...
Navigating the great IT sales paradox
One of the most frustrating things IT services providers need to contend with these days is that while the sales funnel has collapsed, it’s actually taking longer than ever to close a deal.
Privilege access management emerges as next big cybersecurity opportunity for MSPs
Privilege access management (PAM) as of late has become a major area of cybersecurity focus because cybercriminals have become more adept at targeting attacks at specific individuals within organizations. The goal of these attacks is to compromise the credentials of...
CompTIA: SMBs’ IT spending trends cut both ways for MSPs
Not too long ago, it would have been safe for managed service providers to assume most small-to-medium business (SMBs) would be considered laggards in adopting new and emerging technologies. But a survey of 650 SMBs conducted by CompTIA, an IT...
IoT starts to emerge as major opportunity for MSPs
The reality surrounding the Internet of Things (IoT) may finally be starting to live up to the hype. A global survey of 1,758 businesses conducted by Vodafone finds that more than a third (34 percent) have implemented IoT, with 70...
A need to optimize cloud spending opens the door for MSPs
The more business and IT leaders worry about cloud costs, the more relevant managed service providers become. As far as cloud spending is concerned, the level of financial oversight being applied by organizations is slim to none. In the name...
