
MSPs can look to provide end users with cybersecurity training
Given the costs of investigating security breaches and then cleaning up after them, managed service providers (MSPs) arguably now have a vested interest in training end users to better recognize cybersecurity threats. After all, it’s the MSP that usually absorbs...

Digital business transformation driving more reliance on MSPs
As IT organizations begin to play a much more strategic role in the digital business era a new survey suggests they are relying more on managed service providers (MSP) to handle fundamental operational tasks. A new survey of 404 IT...

Starting gun has fired in MSP race to deliver Kubernetes services
Managed services based on Docker containers running on top of Kubernetes clusters are starting to proliferate beyond the reach of any single public cloud. A new survey of 576 IT leaders published by Diamanti, a provider of bare-metal servers optimized...

CompTIA CEO advises channel partners to mind the widening managed services gap
CompTIA CEO Todd Thibodeaux is warning solution providers that have not yet made the transition to business models based on managed services will soon discover the gap they will need to cross to make that transition is only going to...

Proliferation of file repositories drives greater need for managed services
Much to the probable chagrin of IT leaders the number of places that end users can store files has rapidly expanded. A new survey of 160 IT professionals conducted by Cloudtenna, a provider of enterprise search tools, finds that on...

Advanced Analytics Creates Opportunity for MSPs to Transform IT Operations
A new report published this week by Dresner Advisory Services sheds some light on how IT organizations want to apply advanced analytics to optimize IT operations. The 2018 IT Analytics Market Study finds that the top four management metrics in...

IT Leaders Need a Little Extra Digital Process Transformation Help from MSP Friends
There’s naturally a lot of hype these days when it comes to digital process transformation. But a survey of 200 CIOs and IT directors published today by Trace3, an IT services provider, suggests the most important areas of IT focus...

IT Infrastructure Paradox Creates Opportunity for MSPs
Something akin to a paradox has emerged when it comes to the management of IT infrastructure on the age of the cloud. A new survey of 401 IT leaders conducted by Dimensional Research on behalf of Virtual Instruments, a provider...

Battle for control over network edge begins in earnest
A battle for control over the layer of abstraction that will enable services to be delivered to the network edge is now being waged between various types of hypervisors and container technologies. Various types of embedded systems that make up...

Most organizations plan to reevaluate cloud computing strategy
A whopping 72 percent of 727 respondents to a global survey conducted by Forrester Consulting on behalf of Virtustream, the cloud service provider arm of Dell Technologies, plan to revisit their organizations cloud strategy within the next two years. The...