SDNs need to extend to legacy networking equipment
Software-defined networks (SDNs) represent a huge opportunity for managed service providers to more efficiently manage networks. Instead of needing a technician to manually program each network device one at a time using a command line interface (CLI), an SDN enables...
Managed wireless charging is coming soon to a table near you
The days when end users spent some portion of their day trying to find an outlet to power a mobile device are coming to an end. Wireless charging that enables the newest generation of mobile devices to be charged inductively...
How Docker containers accelerate cloud migrations
By now most managed service providers are at least aware of Docker containers. But, far too many of them view Docker containers simply as a tool for building next-generation applications based on microservices. The most pressing use case for Docker...
Appreciating the complexity of cloud security
It looks like IT organizations finally are starting to appreciate how difficult cloud security is to achieve and maintain. A new survey of 618 IT decision makers, conducted by Dimensional Research on behalf of Barracuda Networks, finds that 74 percent...
AI arms race bodes well for IT services providers
There’s a lot of hype about artificial intelligence (AI) applications that exceeds any reality. But, it is true that just about every application imaginable will soon be infused with machine- and deep-learning algorithms capable of automating a wide variety of...
MSPs need to focus more on cyber resiliency opportunity
Large numbers of managed security services providers are making a promise they know they can’t deliver on. There’s no such thing as perfect security. In fact, given the sophistication of social engineering attacks it’s probable malware is already lurking somewhere...
VoIP services rapidly becoming table stakes for MSPs
Managed service providers tend to overlook voice communications as an opportunity, mainly because it’s a space that’s been dominated by telecommunications carriers for decades. There’s not a lot of love lost between carriers and MSPs, especially among MSPs that also...
Spiraling Cloud Costs Create Optimization Opportunity for MSPs
The great paradox of cloud computing is that the primary reason most organizations embrace it is cost, and the number one issue they need to address after adopting cloud services is also cost. A new report from 451 Research drives...
More organizations starting to come to terms with need for cybersecurity help
When it comes it cybersecurity an increasing percentage of IT organizations are starting to realize they are pretty much sitting ducks. A survey of 1,300 IT and security professionals conducted by CyberArk, a provider of privileged account management software, finds...
MSPs are conflicted when selling managed security services
Managed service providers (MSPs) often find themselves caught between two conflicting interests when it comes to cybersecurity. On the one hand they want to deliver cybersecurity services. But on the other hand, MSPs don’t necessarily want to seem to be...
