MSPs need to focus more on cyber resiliency opportunity
Large numbers of managed security services providers are making a promise they know they can’t deliver on. There’s no such thing as perfect security. In fact, given the sophistication of social engineering attacks it’s probable malware is already lurking somewhere...
VoIP services rapidly becoming table stakes for MSPs
Managed service providers tend to overlook voice communications as an opportunity, mainly because it’s a space that’s been dominated by telecommunications carriers for decades. There’s not a lot of love lost between carriers and MSPs, especially among MSPs that also...
Spiraling Cloud Costs Create Optimization Opportunity for MSPs
The great paradox of cloud computing is that the primary reason most organizations embrace it is cost, and the number one issue they need to address after adopting cloud services is also cost. A new report from 451 Research drives...
More organizations starting to come to terms with need for cybersecurity help
When it comes it cybersecurity an increasing percentage of IT organizations are starting to realize they are pretty much sitting ducks. A survey of 1,300 IT and security professionals conducted by CyberArk, a provider of privileged account management software, finds...
MSPs are conflicted when selling managed security services
Managed service providers (MSPs) often find themselves caught between two conflicting interests when it comes to cybersecurity. On the one hand they want to deliver cybersecurity services. But on the other hand, MSPs don’t necessarily want to seem to be...
Waiting for 5G Networking
A cast of thousands descended on the Mobile World Congress 2018 conference this week to await the arrival of 5G networking. The GSMA consortium that puts on the show estimates that by 2025 about 14 percent of all global connections...
Survey Suggests IT Leaders Are in Need of a Lot More Help from MSPs
It appears that more IT projects than ever are being built on a foundation of wishful thinking. A survey of 650 IT decision makers published this week by MuleSoft, a provider of an application programming interface (API) management platform, discovers...
MSPs Need to Put Cloud Application Claims in Perspective
At an Oracle Modern Finance Experience event this past week Dr. Michael Mandel, senior fellow at the Mack Institute of Innovation Management at the Wharton School, forecasted that a total of $2 trillion will be added to U.S. Gross Domestic...
Research Suggests Many Services Providers Already on Brink of Extinction
Most IT services providers are at various points along a IT transformation journey that is being driven by demand for more agility. Today a customer can fire up a virtual machine in a few minutes, but it can still take...
Alert fatigue takes a heavy toll on MSSPs
The average managed security service provider (MSSP) doesn’t want more tools. Their biggest issue arguably is that there are too many tools. Each piece of security hardware and software they deploy generates alerts concerning various security conditions. Most of the...