Biggest obstacle for MSSPs is customer overconfidence
One of the biggest issues any managed security services provider (MSSP) regularly encounters is, despite all evidence to the contrary, many IT and cybersecurity professionals remain convinced they have all the tools and processes needed to secure their IT environments....
PwC report highlights the need for managed services to evolve rapidly
PricewaterhouseCoopers International Limited (PwC) has published a report based on a survey of more than 2,000 business leaders that finds the top 20 percent of high-performing organizations in terms of profit margin, and revenue growth are 4.2 times more likely...
Hybrid clouds spark need for managed platform engineering services
The latest public cloud services market report from International Data Corp. (IDC) finds that revenue grew 23 percent year over year to reach $545.8 billion in 2022. The bulk of those revenues were generated by software-as-a-service (SaaS) platforms (45 percent),...
Lack of cloud expertise creates gaps for MSPs to fill
A survey of more than 900 technologists and leaders in the United States, Europe, Australia, and India conducted by Pluralsight, a provider of an online platform for learning IT skills, finds that nearly two-thirds of respondents (65 percent) are working...
Financial operations: a new managed service potential?
For the past decade, developers have been given free rein to consume cloud resources. Still, as more organizations encounter economic headwinds, a larger percentage are embracing financial operations (FinOps) to rein in those costs. Mixed results from this are creating...
Survey shows strong need for external cloud expertise
A global survey of 1,000 technology practitioners and decision-makers conducted by Forrester Consulting on behalf of HashiCorp finds 43 percent plan to work more strategically with systems integrators, resellers, and consultants, to better manage their cloud computing environments. There is...
MSPs and the next wave of cybersecurity AI solutions
While cybersecurity researchers tend to revel in discovering vulnerabilities, many of the ones that do get disclosed require cybercriminals to have extensive expertise to exploit. Most cybercriminals today remain focused on launching attacks that use tried and true techniques and...
Survey sheds light on SMB IT spending trends
A survey of 375 IT decision-makers within small-to-medium businesses in the U.S. suggests that planned investments in IT in 2023 are contracting slightly because of continuing economic headwinds. Conducted by Analysys Mason, a management consulting firm, the survey finds that...
Cybersecurity insurance becomes a barometer for MSPs
Managed service providers (MSPs) looking to minimize their cybersecurity risks might want to take notice of how many of their customers have cybersecurity insurance. A survey of 500 small-to-medium enterprises (SMEs) conducted by Cowbell, a provider of cybersecurity insurance, finds...
A look into IT service provider spending habits
A survey of nearly 400 IT service providers, MSPs, and other professional service companies finds well over half (58 percent) have increased their suppliers over the past three years, with 26 percent keeping the number of vendors they work with...
