Trust starts with empathy: A better way to sell cybersecurity
A survey of 200 U.S. cybersecurity professionals suggests that about a third (33 percent) don’t trust third-party providers—not due to doubts about the providers’ expertise, but because of uncertainty about their own capabilities Conducted by Censuswide on behalf of CyXcel,...
Cloud liberation: What Microsoft’s deal with CISPE means for MSPs
Managed service providers (MSPs) in Europe are closely watching how a settlement between Microsoft and the Cloud Infrastructure Services Providers in Europe (CISPE) coalition will impact pricing and availability of cloud services. Under the agreement, cloud service providers (CSPs) that are...
Survey: MSPs play a pivotal role to organizations’ cloud success
A survey of over 280 IT leaders from organizations in the U.S. and Europe, each generating over $200 million in annual revenue, reveals that 57 percent expect to increase their reliance on managed service providers (MSPs) for managing, governing, and...
The cybersecurity gap is real—And MSPs are the solution
Despite frequent headlines about successful cyberattacks, many small businesses remain unprepared. Small business cybersecurity is still falling short in the face of growing threats. A survey of 1,000 small businesses with annual revenues of less than $100 million finds that...
Cloud success: The critical role MSPs play
After more than a decade of using cloud computing services, many organizations are still struggling to justify a return on investment (ROI). A survey of 350 senior IT leaders in the U.S finds that more than three-quarters (78 percent) admit finding it...
AWS sets higher standard for MSSP partners
Amazon Web Services (AWS) is raising the bar for managed security services providers (MSSPs) by adding a range of specialized certification requirements. An update to the AWS MSSP Competency program introduces specific categories, including infrastructure security, workload security, application security,...
Navigating the landscape: KPMG reveals the key insights for MSPs
A new KPMG report highlights key insights into the evolution of the MSP landscape. There were key seven emerging trends and five universal challenges that are reshaping the industry. Emerging priorities for modern MSPs As the IT landscape continues to...
Driving change: The role of AI agents in the channel ecosystem
A report published by the Futurum Group finds that artificial intelligence (AI) tools, applications, agents, and bots are being increasingly used to automate a range of tasks and processes across the channel, particularly in sales, finance, and partner management. AI...
Survey shows growing dependence on cloud partners
A survey of 1,800 senior IT decision-makers finds that more than half (52 percent) of respondents said their organization relies on professional services for specific cloud-related needs, with 28 percent being heavily dependent on professional cloud partners for all aspects...
Survey shows AI initiatives are boosting opportunities for MSPs
A global survey of over 850 leaders of artificial intelligence (AI) initiatives conducted by The Futurum Group finds more than a quarter report their organization is wrestling with a skills shortage, with other challenges including legacy system integration (35 percent),...
