Richard Tubb

All posts by Richard Tubb

Richard Tubb is a blogger, speaker, and author from Newcastle-Upon-Tyne in the Northeast of England. He provides expert advice to help MSPs grow their IT business, and he has helped the owners of hundreds of MSPs to free up their time, concentrate on doing what is important, and make more money.

How MSPs should use social media to grow their business

How MSPs should use social media to grow their business

Are you using social media to gain a competitive advantage? If not, you should. Since 2006, Facebook, Twitter, and LinkedIn have been mainstream forms of marketing and communication. Yet, more than ten years later, I’m still observing that most IT...

/ May 1, 2019 / 2 Comments
Why your MSP should build strategic alliances

Why your MSP should build strategic alliances

Does your MSP see other IT businesses as rivals to compete against, or allies to collaborate with?

/ March 4, 2019
The 6 rules for using AI effectively within your MSP business

The 6 rules for using AI effectively within your MSP business

Are you taking advantage of the great opportunity that Artificial Intelligence (AI) offers to your IT Solution Provider or Managed Service Provider (MSP) business?

/ January 31, 2019
The magical power of labelling for MSPs

The magical power of labelling for MSPs

IT Professionals – imagine this scenario. A client reports to your Helpdesk that their PC has died. Your engineer visits the site to confirm the issue. Bringing the PC back to your workshop, the engineer concludes the Hard Disk Drive...

/ December 3, 2018
Three ways MSPs can use AI to increase their profits

Three ways MSPs can use AI to increase their profits

When we talk about Artificial Intelligence (AI), we often consider it to be science-fiction — the stuff of the future. We rarely consider it be applicable to today’s business market.

/ November 14, 2018
block time billing
Block-time billing as a stepping stone to managed services

Block-time billing as a stepping stone to managed services

In my previous two articles, I’ve shared my thoughts on why should you move to the managed services model and also written on how to understand which of your existing clients will move to managed services. But for many IT...

/ September 12, 2018 / 4 Comments
Move to managed services
Richard Tubb: How to understand which of your existing clients will move to managed services

Richard Tubb: How to understand which of your existing clients will move to managed services

Using the managed service model instead of the traditional break/fix model of selling time for money is a no-brainer. But what is more challenging is working out *how* to sell this new model to existing clients. We’re going to look...

/ August 6, 2018
managed services model
Richard Tubb: Why should you move to the managed services model?

Richard Tubb: Why should you move to the managed services model?

When I started running my own IT business, I was your typical one-man-band. A techie crawling under tables, fixing computers, and setting up servers. I was good at what I did, I was professional, and word soon spread. Before long,...

/ June 28, 2018 / 8 Comments