Vincent Tran

All posts by Vincent Tran

Vincent Tran, CISSP is COO at Liongard, an automation platform which enables MSPs with visibility beyond the endpoint and into critical on-premises apps, the network stack, and cloud services.

Automation challenges for MSPs to overcome

Automation challenges for MSPs to overcome

Previously, we examined why MSPs should move on from manually documenting systems, in favor of automation. Manual documentation comes with far too many of its own challenges to justify a status of being the preferred method of documentation. In its...

/ March 19, 2019
You write it and no one reads it: Why are MSPs still manually documenting systems?

You write it and no one reads it: Why are MSPs still manually documenting systems?

When IT Managed Service Providers are being outspent on automation, something’s not right. After all, MSPs have had a long track record of successfully leveraging automation tools to keep hundreds and thousands of endpoint devices humming along. As technology has...

/ February 25, 2019