Category: Tech Insight
Ask an MSP Expert: How to respond to a customer asking about reliability
Ask an MSP Expert: How to respond to a customer asking about reliability
Q: I’m getting close to closing a deal with a new customer, but they’re not that comfortable with technology and seem nervous about backing things up in the cloud. They keep asking about how reliable it really is. What can...
Microsoft moving to smooth Windows 10 migration
Microsoft moving to smooth Windows 10 migration
IT service providers have made a lot of money over the years helping customers migrate to new versions of the Windows operating system, so it’s understandable if many IT service providers are getting excited about the pending arrival of Windows...
Do your customers need backup or archiving?
Do your customers need backup or archiving?
We often hear from our MSP Partners about conversations with customers who confuse backup with archiving. It’s easy to understand the confusion. Both relate broadly to data protection, so it’s natural to assume one solution can serve both archiving and...