Category: Tech Insight

mobile computing
Rise of mobile computing changes MSP game

Rise of mobile computing changes MSP game

When it comes to building and deploying mobile computing applications, most internal IT organizations are severely challenged. That’s becoming a major problem because custom mobile applications are at the forefront of any digital business initiative. In fact, a new survey...

/ July 25, 2017
Email outage chaos
Tech Time Warp: Email Outage Chaos

Tech Time Warp: Email Outage Chaos

The Internet makes life so much easier … except when it doesn’t. Just like a bad cold makes you appreciate breathing through your nose, an Internet outage makes you realize your reliance on email and texts and streaming services. The...

/ July 21, 2017
Number 5 on a shelf.
Cloud 5: Microsoft’s cloud profits, IDC cloud prediction

Cloud 5: Microsoft’s cloud profits, IDC cloud prediction

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ July 21, 2017
IBM is still struggling to find success in the cloud

IBM is still struggling to find success in the cloud

IBM’s filed its Q2 2017 earnings report this week, which was never a pretty sight in recent years, and sure enough the company suffered through its 21st straight quarter of declining revenue. It’s an astonishing streak. If IBM were a...

/ July 20, 2017 / 1 Comment
artificial intelligence
Coming to terms with fear and loathing of artificial intelligence

Coming to terms with fear and loathing of artificial intelligence

By now most IT leaders have accepted that large swaths of the routine functions performed inside and outside of the IT department will soon be automated thanks to advances in artificial intelligence (AI) applications employing machine and deep learning algorithms....

/ July 18, 2017
The cloud data center building boom

The cloud data center building boom

Seems like every week, we have a major cloud vendor opening up a new data center or a new region (cluster of data centers) somewhere in the world. Just last week, Apple opened one in China and announced they would...

/ July 18, 2017
globe
2 Critical findings from Kaseya’s 2017 MSP Global Pricing Survey

2 Critical findings from Kaseya’s 2017 MSP Global Pricing Survey

Looking to grow your MSP this year, but unsure which trends to capitalize on? In the 2017 Kaseya MSP Global Pricing Survey, MSPs from around the world weighed in on market growth, what sets high-preforming MSPs apart, and technology trends...

/ March 24, 2017
2017 predictions
Executive Viewpoints: 4 MSP Predictions for 2017

Executive Viewpoints: 4 MSP Predictions for 2017

As 2016 comes to a close, we sat down with three executives from Intronis MSP Solutions by Barracuda to get their perspectives on what’s in store for the MSPs in 2017.

/ December 28, 2016
customer satisfaction
The trouble with customer satisfaction

The trouble with customer satisfaction

A new report suggests that when it comes the customer experience being provided by IT service providers there’s plenty of room for improvement. But, who is ultimately responsible for this state of affairs is debatable. The 2016 Temkin Experience Ratings of Tech...

/ November 30, 2016
IT Services Trends
What the rise of DevOps and microservices means for MSPs

What the rise of DevOps and microservices means for MSPs

As is often the case in IT, there is usually a fair amount of revisionist history applied to determining what was the original cause of certain trends. Case in point is a recent survey of 1,850 IT professionals conducted by...

/ November 23, 2016