As your clients look for ways to reduce their reliance on expensive technical staffing, low-code workflow tools can help. They provide a way for non-technical business users to create digital workflows by dragging and dropping components.

The larger software companies began introducing low-code workflow tools in 2020, and a slew of smaller ones also offer solutions. One of the key advantages of using these tools, is that you only need to provide a minimal amount of configuration information and you’re good to go. As you can imagine, this type of solution will gain popularity this year due to the pandemic.

While complex workflows could require someone with a bit more knowledge of workflow organization, large companies like SAP are packaging certain types of common workflows like employee onboarding, into no-code workflows. That means, all you or your client has to do is modify this template to meet the individual requirements of how that company does things.

For example, with an employee onboarding workflow, you might have different benefit choices or you may have different forms for other information you gather as part of this process. However you do it, having something you can work with out of the box should simplify the whole process for you.

Looking at options

Over the last couple of weeks, Salesforce and SAP have introduced their own flavor of these no-code workflow tools. Google introduced one last summer. What’s more, many of the tools you might be using already, like Okta for single sign-on or Slack for communications, each have their own workflow tools as part of the service.

You could also look at stand-alone options like Zapier, Workato or IFTTT (if this, then that), which all provide a similar type of functionality and may be better suited to your smaller customers, who don’t need something quite as sophisticated as what the larger enterprise software companies are providing.

Some of these tools offer free versions to get started, so your clients can play with them and see if they are right for them. For instance, with Zapier you pay by the number of tasks. The first 100 tasks are free. After that you pay $19.99 per month for up 750 tasks per month and it goes up from there with different pricing tiers.

As companies look for ways to cut costs, low-code and no-code workflow tools can help them automate certain tasks, while saving money and ensuring that certain things are always being taken care of without human intervention. And with drag-and-drop simplicity, it won’t take a lot of training to get your customers going.

Photo: Billion Photos / Shutterstock

Posted by Ron Miller

Ron Miller is a freelance technology reporter and blogger. He is contributing editor at EContent Magazine and enterprise reporter at TechCrunch.

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