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All posts by Ron Miller

Ron Miller is a freelance technology reporter and blogger. He is contributing editor at EContent Magazine and enterprise reporter at TechCrunch.

Robotic process automation for legacy environments

Robotic process automation for legacy environments

MSPs often deal with customers who are using older technology, sometimes years or decades old. In small and medium businesses if it’s not broken you probably aren’t going to invest resources by modernizing the toolset. But one thing you can...

/ May 26, 2020
Beware as COVID-19 is bringing out spammers and scammers

Beware as COVID-19 is bringing out spammers and scammers

I was going through one of my email accounts the other day and I noticed a bunch of 1990s-style spam emails. There was the promise of sharing some uncollected inheritance with me from some deceased African royalty if I only...

/ May 13, 2020
Flexera cloud report finds adoption is exploding

Flexera cloud report finds adoption is exploding

This week, Flexera released its annual state of the cloud report. One of the key take-aways is that things had been shifting quickly, even before the pandemic forced many companies to adopt the cloud much faster than they might have...

/ May 4, 2020
IT’s priorities are changing quickly in the face of the pandemic

IT’s priorities are changing quickly in the face of the pandemic

Things are a bit crazy out there. Many of your clients have likely shut down their offices — where possible — and moved to work-from-home. Even businesses like restaurants have had to alter the way they do business — and...

/ April 23, 2020
The importance of helping clients control SaaS costs

The importance of helping clients control SaaS costs

The COVID-19 crisis has forced most offices to close in observance of social distancing guidelines. Suddenly, millions of employees are working from home. Having access to cloud services to connect to one another and continue working has helped businesses keep...

/ April 9, 2020
Helping your clients work from home

Helping your clients work from home

These are trying times for everyone. As more companies seek social distancing to protect their employees from COVID-19, they may be looking to their MSPs for guidance on working from home. Chances are, many of you monitor and manage your...

/ March 16, 2020
New chip flaws could create more headaches for MSPs

New chip flaws could create more headaches for MSPs

We saw two chip flaws emerge last week affecting both Intel and AMD. The problem with these particular flaws is that they are built into the chip architecture, which makes them challenging to patch. This isn’t the first time we’ve...

/ March 9, 2020
AI could help make your clients more secure

AI could help make your clients more secure

There are so many security threats coming at us from all sides. It’s beyond our ability to keep up without the help of technology. Today, that means using artificial intelligence to help understand and scan for issues. As technology continues...

/ March 2, 2020
Add to your skill set with free Salesforce training

Add to your skill set with free Salesforce training

Recently, we looked at how you could take advantage of free or low-cost resources to learn how to code. Now, we’re going to look at free training offered by Salesforce, a popular set of sales, marketing, and customer service tools....

/ February 25, 2020
Free code education resources could help you add value for clients

Free code education resources could help you add value for clients

MSPs are probably best known for acting as the de facto IT departments for small to medium sized businesses. You deal with tasks like software updates, backups, and making sure the IT lights stay on, but there are ways for...

/ February 14, 2020