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All posts by Ron Miller

Ron Miller is a freelance technology reporter and blogger. He is contributing editor at EContent Magazine and enterprise reporter at TechCrunch.

Helping your clients make sense of data

Helping your clients make sense of data

If data is truly the new oil, then helping your clients make sense of it without a lot of technical understanding could be a key part of running a successful MSP business in the coming years. Every business has a...

/ November 19, 2020
Cloud file management platforms can help streamline governance

Cloud file management platforms can help streamline governance

As your MSP works to help clients, chances are that many companies are moving to cloud file management and collaboration tools like Box, Dropbox and Egnyte. These platforms not only provide a way to store, manage and collaborate on documents...

/ November 12, 2020
Helping your clients understand their customers better

Helping your clients understand their customers better

The pandemic has changed the way we do business. Most of your clients probably aren’t meeting customers in person, or if they are, it’s with minimal contact as possible. As this new way of conducting business takes hold, much of...

/ October 22, 2020
Helping your clients choose sales and marketing software

Helping your clients choose sales and marketing software

As the IT experts for their clients, MSPs often have to make business software recommendations. When it comes to sales and marketing automation tools, SMBs are often faced with a choice of expensive offerings, choosing an all-in-one solution, or cobbling...

/ October 8, 2020
Finding new ways to deal with inevitable tech disasters

Finding new ways to deal with inevitable tech disasters

The one thing for certain is that when it comes to technology, there will come a time when disaster will strike, and as your client’s IT shop, it’s going to be up to you to fix it. You must have...

/ September 14, 2020
You can simplify website design testing with these startups

You can simplify website design testing with these startups

One of the more important parts of website design is making sure everything looks good and works. You need to catch mistakes before they happen. Even minor problems can cause users to leave your website, and in many cases, not...

/ August 26, 2020
Free communications tools abound

Free communications tools abound

By now, we all know that the pandemic has forced many businesses to shut down offices and move to work-from-home environments. This has made communication with co-workers, clients, partners and other key stakeholders even more critical. When you can’t talk...

/ August 18, 2020
Helping clients shift to a fully digital sales process

Helping clients shift to a fully digital sales process

With the pandemic showing no signs of letting up in the U.S., your clients could be conducting online and phone sales for the foreseeable future. As the sales process shifts from in-person interactions to mostly digital, they could ask for...

/ August 13, 2020
COVID-19 has the potential to change the nature of work forever

COVID-19 has the potential to change the nature of work forever

Over the last several months, many businesses, large and small, have been forced to close their offices and send employees home to work. This has presented many challenges, but companies have also learned many lessons about remote work that could...

/ July 30, 2020
Salesforce Research: Workers see a hybrid work/office future

Salesforce Research: Workers see a hybrid work/office future

Employees are starting to return to the office, either partially or fully depending on their unique situations, and as an MSP you might be seeing that happen with your customers. This begs the question what will going back to the...

/ July 20, 2020 / 1 Comment