MSPs can use their skills to give back to the community
Earlier this month, I got word that a local company I hadn’t heard of was doing an electronics recycling day. It’s the type of thing where you bring in your old computers, external hard drives, and other things like that,...
How MSPs help grow startups
When you think of Managed Service Providers (MSPs), you probably think of companies that provide IT services for small and medium sized businesses, but these companies can be more than that. They can help grow startups too. That’s because MSPs...
Google continues fighting search engine manipulation
When you have a system like Google Search, the most popular search engine out there, it’s going to lead to manipulation. People want to be at the top of the search results because not being there is akin to not...
Finding the right security balance isn’t easy
These days, MSPs would be foolish not to help their clients make their digital properties more secure. It seems that every week that we hear about yet another massive data breach with the loss of millions of records, often full...
Microsoft survey finds high growth companies are embracing AI
A couple of weeks ago, I wrote a piece on AI as an adjunct to your work, one that MSPs should definitely be embracing as a way to help your clients work more efficiently. This week, Microsoft came out with...
Understanding the business value of augmented reality
When many folks think of augmented reality, they think of Pokemon Go, the game that captured the world’s attention when it came out in 2016. Augmented reality can be more than fun and games. It’s something that could help your...
AI is just a tool to make you work smarter
It’s common to think of artificial intelligence as something you either have or don’t. It’s often talked about in the kinds of terms associated with an “arms-race,” where one company or country is going to gain an upper hand over...
As SaaS usage increases, managing it is a challenge
Software-as-a-Service has many advantages for organizations. From a management perspective, it takes care of itself. The software updates automatically behind the scenes, as often as needed. Users don’t have to wait months or even years to take advantage of the...
Use the power of APIs to give your customers advanced tools
Back in the day if you wanted to build an application from scratch for a client, it took a broad skill set and considerable investment. If it was too hard to do, you might have just punted or recommended a...
You could learn a lot by watching Amazon
You could learn a lot by watching what Amazon does as a company. It may be much larger than yours, but there are certain actions and guiding principles from the company that are worth paying attention to.