AI is just a tool to make you work smarter
It’s common to think of artificial intelligence as something you either have or don’t. It’s often talked about in the kinds of terms associated with an “arms-race,” where one company or country is going to gain an upper hand over...
As SaaS usage increases, managing it is a challenge
Software-as-a-Service has many advantages for organizations. From a management perspective, it takes care of itself. The software updates automatically behind the scenes, as often as needed. Users don’t have to wait months or even years to take advantage of the...
Use the power of APIs to give your customers advanced tools
Back in the day if you wanted to build an application from scratch for a client, it took a broad skill set and considerable investment. If it was too hard to do, you might have just punted or recommended a...
You could learn a lot by watching Amazon
You could learn a lot by watching what Amazon does as a company. It may be much larger than yours, but there are certain actions and guiding principles from the company that are worth paying attention to.
How to keep your clients going should disaster strike
We all know that bad stuff can happen to good clients. It could involve a massive weather event closing down offices, or perhaps a cyber security incident that takes down a network. Perhaps there could even be war or political...
As the 911 outage proved, anything can go down
As we embark upon a new year, perhaps with some optimism, it’s always a good idea to understand that there are some things that you can control and some you can’t. Sometimes, in spite of your best efforts, there are...
When it comes to security, you’re never done
It’s safe to say that 2018 wasn’t a great year for security. Even the biggest companies in the world struggled to defend themselves against the constant onslaught of hacking attempts.
How MSPs can find cloud pricing bargains
Years ago, Filene’s department store in Downtown Boston had a “bargain basement” where clothing and items that weren’t selling in the main store got deeply discounted to move them out. It worked beautifully as people loved digging through bins for...
This scale model car from AWS could help teach you machine learning
When AWS announced a new scale model autonomous car last week, it was easy to dismiss it as a publicity stunt for the benefit of attendees at the company’s annual AWS re:Invent customer conference.
Preparing clients to be resilient in the face of ongoing security threats
Most companies understand that at some point they are going to be the victim of a hack or data breach. Just days ago, we saw that even Amazon isn’t immune, when Amazon admitted it had lost names and emails in...