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All posts by Ron Miller

Ron Miller is a freelance technology reporter and blogger. He is contributing editor at EContent Magazine and enterprise reporter at TechCrunch.

Finding new ways to deal with inevitable tech disasters

Finding new ways to deal with inevitable tech disasters

The one thing for certain is that when it comes to technology, there will come a time when disaster will strike, and as your client’s IT shop, it’s going to be up to you to fix it. You must have...

/ September 14, 2020
You can simplify website design testing with these startups

You can simplify website design testing with these startups

One of the more important parts of website design is making sure everything looks good and works. You need to catch mistakes before they happen. Even minor problems can cause users to leave your website, and in many cases, not...

/ August 26, 2020
Free communications tools abound

Free communications tools abound

By now, we all know that the pandemic has forced many businesses to shut down offices and move to work-from-home environments. This has made communication with co-workers, clients, partners and other key stakeholders even more critical. When you can’t talk...

/ August 18, 2020
Helping clients shift to a fully digital sales process

Helping clients shift to a fully digital sales process

With the pandemic showing no signs of letting up in the U.S., your clients could be conducting online and phone sales for the foreseeable future. As the sales process shifts from in-person interactions to mostly digital, they could ask for...

/ August 13, 2020
COVID-19 has the potential to change the nature of work forever

COVID-19 has the potential to change the nature of work forever

Over the last several months, many businesses, large and small, have been forced to close their offices and send employees home to work. This has presented many challenges, but companies have also learned many lessons about remote work that could...

/ July 30, 2020
Salesforce Research: Workers see a hybrid work/office future

Salesforce Research: Workers see a hybrid work/office future

Employees are starting to return to the office, either partially or fully depending on their unique situations, and as an MSP you might be seeing that happen with your customers. This begs the question what will going back to the...

/ July 20, 2020 / 1 Comment
Documenting processes is more important than ever

Documenting processes is more important than ever

In the work-from-home era it is more important now than ever to have clearly defined workflows and processes. In many cases, it is no longer possible for employees to simply walk over to the next desk and ask a colleague...

/ July 14, 2020
Helping clients adjust to the new reality of working

Helping clients adjust to the new reality of working

The pandemic has pushed many businesses to close offices and move to entirely working from home. This has led to many adjustments in how people work and what they need from IT. While this may have been thought of as...

/ July 2, 2020
SaaS players want to ease creation of digital workflows

SaaS players want to ease creation of digital workflows

With the pandemic forcing businesses to leave the office and work from home, chances are many organizations have turned to cloud services like Box to share files and collaborate. SaaS vendors recognize that customers are moving online much faster due...

/ June 23, 2020
This tool helps identify unused cloud infrastructure resources

This tool helps identify unused cloud infrastructure resources

Harness, a startup that has been concentrating on building a continuous delivery as a service offering, added a new wrinkle this week. It announced a way to track public cloud spending in real time to help control cloud infrastructure costs....

/ June 15, 2020