Finding new ways to deal with inevitable tech disasters
The one thing for certain is that when it comes to technology, there will come a time when disaster will strike, and as your client’s IT shop, it’s going to be up to you to fix it. You must have...
You can simplify website design testing with these startups
One of the more important parts of website design is making sure everything looks good and works. You need to catch mistakes before they happen. Even minor problems can cause users to leave your website, and in many cases, not...
Free communications tools abound
By now, we all know that the pandemic has forced many businesses to shut down offices and move to work-from-home environments. This has made communication with co-workers, clients, partners and other key stakeholders even more critical. When you can’t talk...
Helping clients shift to a fully digital sales process
With the pandemic showing no signs of letting up in the U.S., your clients could be conducting online and phone sales for the foreseeable future. As the sales process shifts from in-person interactions to mostly digital, they could ask for...
COVID-19 has the potential to change the nature of work forever
Over the last several months, many businesses, large and small, have been forced to close their offices and send employees home to work. This has presented many challenges, but companies have also learned many lessons about remote work that could...
Salesforce Research: Workers see a hybrid work/office future
Employees are starting to return to the office, either partially or fully depending on their unique situations, and as an MSP you might be seeing that happen with your customers. This begs the question what will going back to the...
Documenting processes is more important than ever
In the work-from-home era it is more important now than ever to have clearly defined workflows and processes. In many cases, it is no longer possible for employees to simply walk over to the next desk and ask a colleague...
Helping clients adjust to the new reality of working
The pandemic has pushed many businesses to close offices and move to entirely working from home. This has led to many adjustments in how people work and what they need from IT. While this may have been thought of as...
SaaS players want to ease creation of digital workflows
With the pandemic forcing businesses to leave the office and work from home, chances are many organizations have turned to cloud services like Box to share files and collaborate. SaaS vendors recognize that customers are moving online much faster due...
This tool helps identify unused cloud infrastructure resources
Harness, a startup that has been concentrating on building a continuous delivery as a service offering, added a new wrinkle this week. It announced a way to track public cloud spending in real time to help control cloud infrastructure costs....