Robotic process automation for legacy environments
MSPs often deal with customers who are using older technology, sometimes years or decades old. In small and medium businesses if it’s not broken you probably aren’t going to invest resources by modernizing the toolset. But one thing you can...
Beware as COVID-19 is bringing out spammers and scammers
I was going through one of my email accounts the other day and I noticed a bunch of 1990s-style spam emails. There was the promise of sharing some uncollected inheritance with me from some deceased African royalty if I only...
Flexera cloud report finds adoption is exploding
This week, Flexera released its annual state of the cloud report. One of the key take-aways is that things had been shifting quickly, even before the pandemic forced many companies to adopt the cloud much faster than they might have...
IT’s priorities are changing quickly in the face of the pandemic
Things are a bit crazy out there. Many of your clients have likely shut down their offices — where possible — and moved to work-from-home. Even businesses like restaurants have had to alter the way they do business — and...
The importance of helping clients control SaaS costs
The COVID-19 crisis has forced most offices to close in observance of social distancing guidelines. Suddenly, millions of employees are working from home. Having access to cloud services to connect to one another and continue working has helped businesses keep...
Helping your clients work from home
These are trying times for everyone. As more companies seek social distancing to protect their employees from COVID-19, they may be looking to their MSPs for guidance on working from home. Chances are, many of you monitor and manage your...
New chip flaws could create more headaches for MSPs
We saw two chip flaws emerge last week affecting both Intel and AMD. The problem with these particular flaws is that they are built into the chip architecture, which makes them challenging to patch. This isn’t the first time we’ve...
AI could help make your clients more secure
There are so many security threats coming at us from all sides. It’s beyond our ability to keep up without the help of technology. Today, that means using artificial intelligence to help understand and scan for issues. As technology continues...
Add to your skill set with free Salesforce training
Recently, we looked at how you could take advantage of free or low-cost resources to learn how to code. Now, we’re going to look at free training offered by Salesforce, a popular set of sales, marketing, and customer service tools....
Free code education resources could help you add value for clients
MSPs are probably best known for acting as the de facto IT departments for small to medium sized businesses. You deal with tasks like software updates, backups, and making sure the IT lights stay on, but there are ways for...