MSPs (and SMBs) can benefit from zero trust cybersecurity
The way network security has tended to work is you have a set of people you trust like employees, who you usually let in via username and password. This approach worked great when everyone was inside the firewall, but we...
SaaS management tools help keep cloud software under control
One thing we’ve learned over the last year is that SaaS is becoming more important than ever. It has allowed your clients to continue working, even when their offices might have shut down. As an MSP, you can point your...
Bring some innovation to your client’s sales departments
The heart and soul of every business is the sales team. If you aren’t selling, you aren’t making money, and companies falter when sales slow down. Selling became a huge challenge during the pandemic for many companies, but there are...
Helping clients understand the employee experience
Just about everyone has been asked to take a short survey after dealing with customer service or other employees. The idea behind these questionnaires is to make sure you were satisfied with the level of service you received. More importantly...
Good security is about controlling what you can control
Last year was a terrible year in so many respects, so it’s not overly surprising that there were a number of historic hacks. Some of these were so vast and so all-encompassing, it could make you feel like you can’t...
No code workflow tools can save clients time and money
As your clients look for ways to reduce their reliance on expensive technical staffing, low-code workflow tools can help. They provide a way for non-technical business users to create digital workflows by dragging and dropping components. The larger software companies...
MSPs looking ahead to a better 2021
It’s been a tough year for businesses, and MSPs have helped them through it. With vaccines in production and being distributed to front-line workers, perhaps it’s time to look forward to a post-pandemic life in 2021. First, let’s have a...
Helping your clients make sense of data
If data is truly the new oil, then helping your clients make sense of it without a lot of technical understanding could be a key part of running a successful MSP business in the coming years. Every business has a...
Cloud file management platforms can help streamline governance
As your MSP works to help clients, chances are that many companies are moving to cloud file management and collaboration tools like Box, Dropbox and Egnyte. These platforms not only provide a way to store, manage and collaborate on documents...
Helping your clients understand their customers better
The pandemic has changed the way we do business. Most of your clients probably aren’t meeting customers in person, or if they are, it’s with minimal contact as possible. As this new way of conducting business takes hold, much of...