Tag: IT
Hybrid cloud automation creates MSP opportunity
IT teams are starting to conclude that cloud automation has become too much of a good thing. A global survey of 535 IT leaders conducted by Broadcom finds that more than 81 percent have multiple cloud automation solutions in place,...
CISA looks to rally RMM community to improve MSP security
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) is now focusing on fixing systematic risks in the remote monitoring and management (RMM) tools that most managed service providers (MSPs) employ. The agency, as part of a Joint Cyber Defense Collaborative...
Hybrid clouds spark need for managed platform engineering services
The latest public cloud services market report from International Data Corp. (IDC) finds that revenue grew 23 percent year over year to reach $545.8 billion in 2022. The bulk of those revenues were generated by software-as-a-service (SaaS) platforms (45 percent),...
Survey sheds light on SMB IT spending trends
A survey of 375 IT decision-makers within small-to-medium businesses in the U.S. suggests that planned investments in IT in 2023 are contracting slightly because of continuing economic headwinds. Conducted by Analysys Mason, a management consulting firm, the survey finds that...
A look into IT service provider spending habits
A survey of nearly 400 IT service providers, MSPs, and other professional service companies finds well over half (58 percent) have increased their suppliers over the past three years, with 26 percent keeping the number of vendors they work with...
Reining in costs moves to the top of the IT agenda
In the wake of the economic downturn, the issues that are stressing out senior information technology (IT) leaders have changed. A survey of 200 IT professionals conducted by Torii, a provider of a platform for managing software-as-a-service (SaaS) applications, finds...
Are you leveraging your data effectively to demonstrate value?
As a customer of an MSP, it is great when everything goes well; no problems mean no need to constantly update things; no downtime to impact the business, and there is no reason to pay attention to what you are...
Survey sees larger MSPs embracing AIOps
A global survey of 127 managed service providers (MSPs) with at least $25 million in revenue and more than 500 employees finds that the use of artificial intelligence to manage IT operations has significantly increased. Conducted on behalf of OpsRamp,...
Digital business transformation needs driving demands for MSPs
A survey of 1,000 technology leaders conducted by Logicalis finds well over half (57 percent) expect to work more closely with managed service providers (MSPs) to achieve digital business transformation goals.
The geographical IT salary is narrowing
One of the benefits of being a managed service provider (MSP) in a smaller market is that IT professional salaries, mainly due to the lower cost of living, tend to be lower than in places such as New York or...
