Tag: SaaS

MSPs should emphasize securing Guest User Accounts within SaaS apps
Guest User Accounts that SaaS application providers make available to organizations, are becoming a major security issue that managed service providers (MSPs) are arguably in the best position to resolve. A report published this week by SaaS Alerts, a provider...

The importance of helping clients control SaaS costs
The COVID-19 crisis has forced most offices to close in observance of social distancing guidelines. Suddenly, millions of employees are working from home. Having access to cloud services to connect to one another and continue working has helped businesses keep...

Helping clients take advantage of open source with commercial options
The beauty of open source is that you can download and install it for free, but once that’s done, it’s not always easy building a working understanding of complex software. That’s where commercial businesses built on top of open source...

Customization can help your clients overcome software limitations
When the Model T Fords came out, Henry Ford used to say, “You can have any color you want, as long as it’s black.” Ford, who was among the first to mass produce cars on an assembly line, was apparently...

Microservices’ role in the MSP economy
To date, enterprises have worked with everything from home-grown hand-coded systems to off the shelf enterprise applications. These started off as highly focused applications, such as those looking at supply chain automation (SCA) or sales force automation (SFA), but rapidly...

As SaaS usage increases, managing it is a challenge
Software-as-a-Service has many advantages for organizations. From a management perspective, it takes care of itself. The software updates automatically behind the scenes, as often as needed. Users don’t have to wait months or even years to take advantage of the...

Salesforce Marketing Cloud enhancements are all about improving customer experience
Salesforce Connections might not be as big as Dreamforce, but it’s meant to give the Salesforce Marketing Cloud its own special time in the sun. The conference took place in Chicago this week and in many ways felt like Adobe...

Box continues steady revenue growth
Getting to $100 million in revenue is a pretty big deal for most SaaS companies. Getting to a billion is an entirely different level. Box is making steady progress toward that goal, and it continued its upward growth trajectory this...

A mostly good week for SaaS
Software-as-a-Service — or perhaps we should be simply calling it software, because that’s the way it mostly gets delivered now — had a pretty good week last week. Whether it was Salesforce reporting yet another great quarter, Box moving past...