Tag: Sales pipeline management
Why your PSA isn’t a CRM anymore
Why your PSA isn’t a CRM anymore
Your PSA (professional services automation platform) was built to run service delivery. It was not built to run sales. Smaller MSPs can use a PSA as a CRM until sales activity increases or large amounts of prospect data enter the...
The MSP guide to sales accountability
The MSP guide to sales accountability
You can’t hold a sales rep accountable with numbers you don’t trust. The CRM says one thing. Meanwhile, the rep says another. As a result, the owner doesn’t know who to believe, so nothing changes. Fox & Crow Group works...
