Month: December 2023

Focus on self-service to elevate your MSP business
A modern MSP needs to have several customer-facing employees on their team in today’s business landscape. This may include a sales team that can articulate your business’s value proposition, customer service staff to resolve issues, technicians for customer onboarding, and...

Swifties can pose cyber risks
If you are like me, the whole Taylor Swift-Travis Kelce romance isn’t keeping you up at night. Taylor Swift can be an economic boom to cities where she tours, but she can also be an unintentional cyber risk to her legions...

Pioneers in Tech: Happy birthday to code-breaker W.W. Chandler
This month marks the 110th anniversary of the birth of W.W. Chandler. In this edition of Pioneers in Tech, we will look into his impact on technology. Chandler was responsible for installation and maintenance of the World War II-era code-breaking...

Cybersecurity Threat Advisory: Rising concerns over ALPHV ransomware group
In recent weeks, there has been a surge in cyberattacks attributed to the ALPHV ransomware group. Some of the group’s latest hits include attacks against Tipalti, MGM Resorts, Caesars Entertainment, Clorox, McClaren Health Care, Fidelity National Financial, Five Guys, Estée...

Cybersecurity Threat Advisory: Critical Outlook vulnerability exploited
Microsoft recently discovered Russian state-sponsored hacker group APT28 (“Fancybear” or “Strontium”) exploiting a critical Outlook flaw to gain access to Microsoft Exchange accounts and steal their critical information. This Cybersecurity Threat Advisory looks at the threat and recommendations to protect...

Surge in IoT devices will generate MSP opportunities
There will be more than 490 million roaming connections for low-power Internet of Things (IoT) devices by 2028, according to a study published by Juniper Research. Today, there are approximately 90 million of these types of IoT devices. Juniper Research...

Tip Tuesday: Techniques to enhance your marketing strategy
With 2023 coming to an end, I want to share a few tips and tricks I’ve learned over the last year as I worked with MSP partners on their marketing efforts. I encourage you to review the below and see...

Cybersecurity Threat Advisory: End-of-Life Microsoft Exchange servers exposed
In this Cybersecurity Threat Advisory, we look at how over 20,000 Microsoft (MS) Exchange email servers across Europe, the U.S., and Asia are at risk of cyberattacks due to running on unsupported software versions. These servers are susceptible to numerous...